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JADA CARTER
(H) 301-292-9876
(C) 240-416-1230
E-Mail: jada@yahoo.com
SUMMARY
I am highly imaginative with many innovative
ideas, major strengths in planning, problem solving and communication. Over 13 years hands on experience in the
Information Technology Field. Demonstrated
accuracy, attention to detail and work well in team environment, Can easily
break a large project down into smaller pieces, prioritize goals, and work
under short deadlines without sacrificing creativity. I am able to work independently without
supervision. Maintain logs related to network functions, as well as maintenance
repair records.
CLEARANCE
Active Top
Secret Clearance SCI w/ and CI Poly
CERTIFICATIONS
CompTIA Server+ 12/12
CompTIA NET+ Certified
Professional 09/04
CompTIA A+ Certified IT Technician 09/08
ITIL Foundation v3 06/10
WORK HISTORY
General DynamicsMcLean, VA 12/08-Present
System Administrator
Serves as a LAN System
Administrator at the expert level; Provide Desktop and Server support using
Windows 2000,XP and UNIX portal based platforms. Provide support to off site locations as the
single point of contact to all user IT related issues. Confer with network users about how to solve
existing system problems. Serves as the
primary point of contact to the Director for technical and other IT related
issues. To perform systems analysis,
solutions, tests and implements interface programs. Knowledge of Active Directory Administrator and
SMS (Remote Desktop) creating, modifying; User Accounts, Home folders, NT
shared folder. Experience in Lotus Notes
Domino 9.0 Server modify, and managing group, mail profiles and multi-leveled Shared
Databases.
JIL Information System Vienna, VA
04/03-12/08
LSA
Serves as a LAN System Administrator at the expert level; serves as customer principal point of contact
for troubleshooting and resolving LAN, workstation, printer problems and all
other non-technical issues; Report
directly to the Director to provide technical assistance and resolve key
issues; support network issues working with various transceivers; provide diagnosis,
identification, and resolution of problems with hardware, software, LAN's,
networks; resolve issues with user
profiles using administrative tools, Active Directory and SMS (Remote Desktop);
trusted agent for PKI (Public Key Infrastructure) restore, revoke and import
certificates for encryption; participate
in installations, moves, de-install of hardware and software; utilize Remedy and Seibel to report, track
and close trouble tickets.
Harris Corporation Alexandria, VA
Engineering Technician B 02/01-04/03
Provided preventive and corrective maintenance in support of secure
video teleconferencing system with nineteen metropolitan area (DC/MD/VA) nodes
and few remote sites; troubleshoot Tandberg Codec (Coding/decoding), various
multiplexers and multiprogramers, Cisco 7000 series core routers; Cisco 5500
series distribution switches and also Cisco 2500 series access switches; Able
to analyze and diagnose equipment failures Audio/Video in the teleconferencing
system; drafted highly technical
install, analysis and test procedures and documentation, Served as one of the
primary member of the maintenance team.
Mnemonics Inc. Welcome, MD
Jr. Field Engineer (Depot level maintenance & repair) 02/00-02/01
Troubleshoot and repair three to four specialized circuit boards a
week down to component level with the help of automated test equipment with no
supervision, with zero recall rate; troubleshoot and repair Apple laser writer
II NTX printers and Digital Equipment Corporation LNO3 printers; troubleshoot
& repair tape drives; test & Perform preventive maintenance with the
help of automated test equipment on specialized power supplies, test computer
monitors along with other computer peripherals.
Maintained an inventory of parts for the Depot; Performed Routine test
on Power Supplies using predetermined procedures that I developed.
United States Army, Fort Belvoir, VA 06/94-06/00
E-4 Specialists
Machinist (44E): Fabricate metal parts; work with the drill press,
milling machine, versa-mill, lathe machine, & other various types of
machinist tools.
EDUCATION
Prince George’s County Community College,
Largo, MD.
08/00-Present
Pursuing an Associate Degree in Computer Information Science.
TESST Technology Institute, Alexandria,
VA. 10/97-04/99
Certificate in Electronics, Computer, Telecommunications and
Technology.
Relevant courses:
Ø Telecommunications
Ø Computer Servicing
Ø Digital and
Microprocessors
Ø Communications and
Video Systems
Ø Electronic Devices and
Circuits
Ø Basic Electricity
CompuMaster Inc., Washington, D.C.
01/02
Certificate of participation in training course for Supporting,
Troubleshooting, and Optimizing Windows 2000
Learning Tree International, Washington,
D.C.
Introduction to Internetworking: Switches and Routers 08/02
Cisco Routers: A Comprehensive Hands-On Introduction 08/02
Configuring Cisco Routers: Advanced Hands-On Workshop
12/02
Implementing Cisco Multi-layered Switched Networks: Hands On
12/02
ACCOMPLISHMENTS
United States Army, Fort Knox, KY 07/94-09/94
Honored as most improved soldier of basic training cycle
United States Army, Aberdeen, MD
Awarded a certificate in Machinist Technology training program 09/94-02/95
TESST Technology Institute, Alexandria,
VA 10/97
Recipient of the Perfect Attendance award
References
Available upon request
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