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ANNA
CROSBY
P.O. Box 309
Derry, N.H.
03001
603-247-9876
anna@yahoo.com
___________________________________________________________________________________
SUMMARY
Highly
motivated, results driven, professional possessing excellent communications skills
and a broad set of computer hardware, software, and QA skills now seeking a
suitable full time position in the where I can apply these skills.
EDUCATION
Bridgewater
State University, Bridgewater, MA Graduated January 2003
Bachelor of
Science Computer Science and minor in mathematics
Bristol
Community College, Fall River, MA Graduated May 1983
Associate
in Science in Electro-Mechanical Engineering
SKILLS
Languages:
C, C++, and Java.
Operating
Systems: Proficient with Windows Server 2000 and Server 2003, Windows NT, 2000,
XP, and Vista. Experienced with Red Hat Linux 7, Red Hat Enterprise Advanced
Server 3.0, RHEL 5.1, CentOS 5.4, Ubuntu, Fedora, Mint, UNIX, Solaris 7 and 8,
and FreeBSD environments.
Software:
SCSItoolbox32 suite, Memtest86, Pc-Check, Admin Studio Professional Edition
v8.5, QpenVPN, FileZilla, Ghost, Code Blocks, NetBeans, and more.
Hardware:
Experienced in server hardware, software integration and testing. Proficient
with electronic test equipment.
Experienced
with ISO standards.
PROFESSIONAL
EXPERIENCE
Symphony
Networks, Waltham, MA May 2010 to October 2010
http://www.symphonynetworks.com/
Software
Developer / Per Diem
Worked with
CentOS, Java, NetBeans, Apache Ant, Java Script, QpenVPN, FileZilla, and MySQL,
to develop domestic automation systems.
Liberty
Mutual Insurance, Portsmouth, NH July 2008 to June 2009
November
2009 to Decembe
Desktop
Solutions Center Technical Analyst/Contractor
Test vendor
provided and Liberty Mutual developed software for compatibility with Windows
Vista Business and corporate best practices using Liberty Mutual developed
software tools and Admin Studio Professional Edition v8.5. Create and test msi
sms pull and push packages. Install software, analyze
and execute
test scripts and characterize any defects, and provide detailed documentation
for passing and failing tests for product evaluation reports.
Suntron
Corporation, Lawrence, MA January 2008 to July 2008
Integration
Specialist/Contractor
Build and
test server hardware and software to customer specifications on Microsoft,
Linux, and FreeBSD operating systems . Utilizing Memtest86, Pc-Check, and
electronic test devices correct and characterize any defects, and provide
detailed documentation for passing and failing tests for product evaluation
reports.
Test and
repair products returned from the field and document failures and repairs in
Oracle and Microsoft Access. Develop and maintain process and test documents
using Adobe Acrobat Writer. Assist in the development of a comprehensive QA
program.
COMVERSE,
Wakefield, MA April 2005 to June 2007
Integration
Specialist
Worked with
Solaris, Red Hat, UNIX, Windows Server 2000 and 2003, operating systems.
Installed and configured to customer specifications Red Hat Linux 7, Red Hat
Enterprise Advanced Server 3.0, RHEL 5.1, Solaris 7 and 8, and related software
on Comverse servers. Performed audits and tests of hardware and software
products in accordance with test plans and procedures. Carried out updates of
hardware and software products in accordance with system diagrams and
configuration plans. Utilizing SCSItoolbox32 suite and other software and
hardware tools debugged and characterized defects, providing detailed
configuration and descriptions for passing and failing tests for product
evaluation reports as mandated by the test processes. Maintained documentation
of test operations and reported results to engineering. Reported and documented
actual or potential problems in test plans or company products. Assisted
manufacturing engineers in the diagnosis and replication of product failures.
Installed and configured software on telecommunications server systems.
Developed software tools for field software installations. Shell scripting in a
Linux environment. Provided technical support to customers and Comverse field
staff.
iROBOT,
Burlington, MA September 2004 to December 2004
Information
Technology/Temp.
Acted as
A/V resource coordinator, installed and upgraded software and hardware.
Developed in house software end user documents. Assembled HP servers installed
and configured software on them. Carried out new computer set up and software
configuration, desk top support, Nortel network telephone installation and on
site troubleshooting.
Bridgewater
State University, Bridgewater MA January 2002 to December 2002
Computer
Science Tutor
Mathematics
and Computer Science Department
Taught
computer-programming skills to students enrolled in various Computer Science
courses including C and C++.
GEOGRAPHICS
LAB, Bridgewater State University Summer 2002
Summer
Intern
Analyzed
and Correlated Digital Geographic Data using various GIS and graphics software
tools. These tools included Erdas Imagine, Adobe Photoshop, other analysis
packages, and laboratory-developed code. Performed hardware and software
installation and upgrades.
New England
Sinai Hospital, Stoughton, MA May 1995 to August 1999
Medical
Equipment and Supplies Inventory Technician
Monitored
and maintained medical and surgical equipment and supplies. Maintained Medical
Supply Database using MUMPS and managed inventory.
ACCOMPLISHMENTS
Awarded the
Comverse 2006 Efficiency Award for my participation in a team effort that
produced a packaging design that has a projected annual cost savings of
$640,000.00 and has a positive impact on our environment by reducing waste and
the use of forest products.
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