Supplier Quality Engineer Sample Resume Format in Word Free Download -->

Supplier Quality Engineer Sample Resume Format in Word Free Download

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Gracy Cruz
309 Summit Ridge Drive · Keene, NH 03001 · gracy@msn.com · (603) 283-9876

Supplier Quality Assurance Country Manager

Business Development    ·    Materials Quality    ·   Partner Management


Dedicated, detail-oriented Supplier Quality Manager offering nearly 25 years of leadership that ensure a reliable stream of high-quality parts and components from a global partner base.  High performance, result driven with a career demonstrating visionary Leadership, expertise, distinguished performance in turnaround and operational management of multi-site, national and international manufacturing operations. A catalyst for change, combining tactical execution of strategic initiatives with strong leadership of cross-functional staff and development of key alliances to capture and enhance overall Quality, Productivity, Business and bottom line financial performance.
Core Competencies
·       Strategic Planning & Execution
·       Supplier Selection / Performance /Scorecards/Auditing
·       FA / FAI / MRB / SCAR/ CAPA
·       Process Analysis and Reengineering
·       Supply Chain Management
·       SAP/ ORACLE
·       Quality Assurance
·       Lean Mfg,5S,
Six Sigma,Kaizen, Value Steam Mapping
·       ISO 9001/14001
·       Start-up Operations
·       Cost Reduction
·       Global Supplier Management
·       Budgeting
·       Benchmarking & Metrics
·       Team Performance Optimization
·       Contract Administration
·       APQP,PPAP,Analysis & Problem Resolution
Professional Experience
MARKEM-IMAJE (Dover Corp) – Keene, NH                                                                  2007-Feb. 2011
Supplier Quality Assurance Country Manager
Global Sourcing and Supplier Performance
Guide a team of Quality Engineers engaged in ensuring supplier quality and reliability across Asia, Europe and US value streams for the world’s largest provider of marking and coding solutions. Evaluate and select new suppliers including First Article (FA) / First Article Inspection (FAI). Collaboratively set goals and manage KPIs. Conduct supplier audits and plan remedial actions for quality, productivity, and process shortfalls. Create and manage departmental budgets. Hire, train, and mentor staff. Key Achievements:
Ø  Developed, implemented, and managed supplier Performance / scorecards
Ø  Built QA plans with associated reporting, auditing, and corrective action controls.
Ø  Developed and managed Global Supplier Audit Program
Ø  Managed and responsible for Root Cause analysis and Corrective Action
Ø  Developed and managed Supplier Quality Assurance Documents (Audit Forms)
Senior Global Supplier QA & Reliability Engineer                                                     2006-2007
Supervised global supplier relationships, ensuring steady stream of high-quality parts and components. Developed and implemented QA and Reliability plans; managed Global Supplier Scorecards. Assisted with FMEA. Conducted OT audits, supplier audits, and source inspections. Key Achievements:
Ø  Improved service by facilitating corrective actions.
Ø  Implemented C=0 Sampling Plan
Ø  Provided guidance as part of Material Review Boards (MRB).
Ø  Set and managed to major KPIs including zero defect and process infancy.
Ø  Guided Failure Mode Effect Analysis (FMEA) for major quality problems.
JABIL CIRCUITS – San José, CA                                                                                         2006
Supplier Quality Engineer
Managed supplier relationships for the San José facility. Conducted supplier audits and Supplier Corrective Action Requests (SCAR). Managed FA/FAI. Guided MRB efforts.
QUEST DISCOVERY SERVICES – San José, CA                                                                   2004-2006
Imaging Technician
Administered QC efforts and documentation processes for a major supplier of content and document management services to the legal industry. Ensured an unbroken chain of availability for materials used as evidence in litigation.
FRY’S ELECTRONICS – San José, CA                                                                                   2002-2004
Sales Associate
Provided point of contact sales assistance to customers for a variety of consumer electronics. Merchandised stock. Assisted customers with product quality issues, returns, and exchanges. Key Achievement:
Ø  Offered entry into management training within four months of hire due to exceptional performance, attention to detail, customer focus, and individual sales performance.
CREATIVE LABS, INC. – Fremont, CA                                                                                  2000-2001
Supplier Quality Engineer
Oversaw supplier management operations with the goal of guaranteeing a steady, consistently high-quality stream of materials for consumer electronics manufacturing. Oversaw MRB and SCAR processes. Tracked, audited, and managed supplier performance. Administered the Approved Vendor program. Partnered with supplier leaders to plan and implement changes to materials, manufacturing practices, quality standards, and production capacities.
Key Achievements:
Ø  Established the Quarterly Business Review and Supplier Selection Approval processes.
Ø  Maintained consistently low MRB values by effectively partnering with suppliers to prevent small issues from becoming major contractual problems.
MICROSOFT CORPORATION – Redmond, WA                                                                    1988-1996
Quality Engineer / Process Specialist
Established, fostered, and managed supplier relationships with key partners in Asia, Europe, and the US. Evaluated prospective candidates and selected new suppliers after extensive process, capability, capacity, and FA assessment. Performed FMEA, root cause, and effects analyses. Supervised and trained in-house and third-party QA inspectors. Key Achievements:
Ø  Successfully guided shipment of millions of pre-inspected, audited products annually.
Ø  Fostered relations with major partners Toshiba and NEC.
Ø  Managed ramp-up of Microsoft Ball Point in Japan. Developed quality and productivity standards.
Ø  Introduced continuous improvement and custom ship-to-stock programs.
Incoming QC Supervisor
Set and managed departmental goals for quality and productivity. Developed inspection and sampling plans. Created and administered departmental budgets. Hired, trained, and evaluated quality specialists and inspectors.
Key Achievements:
Ø  Instituted source inspections for US suppliers resulting in reduced production planning lead time.
Ø  Earned promotion to Quality Engineer / Process Specialist due to exceptional performance.
Education and Credentials
Bachelor’s Degree in Business Administration
Philippine School of Business Administration – Quezon City, Manila, Philippines
Member of the American Society for Quality (ASQ)


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