Sr. Strategic Marketing Specialist Sr. Business Analyst Sample Resume Format in Word Free Download -->

Sr. Strategic Marketing Specialist Sr. Business Analyst Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


ANNA PANDYA
309 Old Mil Dr. Schaumburg IL 60001         847-301-9876      anna@yahoo.com
______________________________________________________________________________________

SUMMARY           To acquire a challenging position as Sr. Developer/ Project Manager, to use end to end capabilities in designing and implementing small or larger scale organization custom technical and marketing solutions. To lead the functional and technical team in a fast paced environment, dealing with operations and senior executives with abilities to influence and motivate people to ensure the success of assigned task on time.

EDUCATION        University of Illinois at Chicago (UIC), Chicago, IL
                                Bachelor of Science in Computer Engineering            May 2002              
* Also completed coursework of Electrical Engineering

TECHNICAL        Languages            C, C++, Visual Basic, JAVA, PHP, ASP, FORTRAN, CSS, Perl,
SKILLS                                 SQL, JavaScript, HTML, DHTML, XML, AJAX, JQuery
                                Operating Sys:      Windows 95/98/NT/Me/2000, UNIX (Linux), DOS, Mac
                                Web Design:         Flash, Dream weaver, MS FrontPage 2000, Adobe Photoshop
                                Software:               MS Office, Matlab, Visual C++, MS Access 2000, Visio

EXPERIENCE       Aircell, LLC Itasca, IL                                                       Feb 2010 – Apr 2011
                                Sr. Strategic Marketing Specialist/ Sr. Business Analyst
§  Support all lead generation campaigns with associated tracking metrics such as conversion, site traffic, and campaign ROI
§  Work with management to set individual program goals, objectives and coordinate programs executions across regions, establish closed loop sales tracking and reporting and further evaluate campaign results by understanding business strategy, business practice and business processes of company.
§  Translate the requirements into design specifications by working with internal/external teams of developers and other functional analysts to create content, assets and necessary Eloqua components for all campaigns.
§  Develop long-term marketing programs and campaigns to meet revenue and business objectives and track all campaigns via marketing and sales tools
§  Continuously gather, analyze and document current practices, work-flows, and business needs to identify efficiencies, alternatives and gaps
§  Understand and implement CRM/Marketing Automation industry trends and best practices for Eloqua, SFDC and all internal customer data storage systems.
§  Manage all marketing programs while providing strategic insight with current marketing trends for greater optimization of business and marketing processes.
§  Support all users as front line of support for issue resolution on daily basis.

Direct From Mines, Inc                                                      June 2006 – Present
                                Sr. Web Developer/Project Manager
      • Design, develop, test and manage in house custom ERP using OO-PHP using SDLC to ensure business processes integrity for delivery to the organization.
      • Define project with respect to its scope, requirements; and validation of resources, efforts and cost working with various departments.
      • Provide stream direction in accordance with project deliverables and timelines.
      • ERP and e-commerce development of various modules including sales orders, customers, vendors, blogs, products, inventory, shipping, imports, transfers, accounting, reviews, knowledgebase, support and reports.
      • Engage Business Owners and/or Analysts and assist in requirements gathering, documentation, prototyping and walk-troughs, for each project completion utilizing Basecamp online project collaboration tool.
      • Manage, develop and test API for e-commerce component of custom ERP and provided application support, feedback and reports on timely basis on budget.
      • Work with Photoshop CS, Dreamweaver and Flash to create marketing materials (Emails, Web pages, Surveys, Segmentation) and assist executing marketing campaigns using Eloqua.
      • Engage Developers and QA Testing Team to assure timely completion of ERP.
      • Custom ERP application and API development involving C, C++, JAVA, Ajax
      • L, CSS, JavaScript, Perl, PHP and MYSQL on Linux and Windows server.
      • Assure proper planning for business and e-commerce platform using LAMP architecture for enhancements and improvements on ongoing processes.
      • Develop and manage SEO campaign for e-commerce division.
      • Design, budget and manage various marketing campaigns to meet and achieve quarterly and yearly sales goals of the company.
      • Provide various reports using Eloqua, Webtrends and Google Analytics.
      • Create, enhance and manage processes and SLA’s with team and other departments for every project.
      • Provide leadership to the streams for analysis, evaluation of alternatives, and design of functionality.

Mc Donald Corporation                                                      June 2006 – July 2007
Project Manager/ Sr. Business Analyst
      • COC (Customer Order center) Project manager performed technical, requirements definition and expectations management for the project.
      • Collaborates with vendors to set deliverables and ownership and to hold parties accountable. Reviews release documentation provided by vendors and ensure that they meet expectations.
      • Prepare, maintain and publish project budgets, including all time and materials expenses, such as hardware, software, development and support resources, etc.   Collect, trend and report key project management metrics for measuring performance using Time Tracking System, and other sources of project costs.
      • Develop, communicate and coordinate project plans, schedules and resource allocation with Development Managers, project team members and other groups within IT as required. Update project plans and publish changes as project progresses through development process. Ensure each phase of the Project Management Framework is completed to standards by using prescribed checklists and other tools to ensure thoroughness and by obtaining Development Management approvals as needed.
      • Identification and communication or project risks, and the development of risk mitigation strategies and escalation procedures.
      • Assistance with requirements gathering, documentation, prototyping and walk-troughs, as required.
      • Coordinate definition and institution of service level agreements (SLA’s) for internal and external service providers by application and location.
      • Engage QA Testing Team and assure timely completion.
      • Coordinate with Production Management the planning for UAT Testing Team and assure timely completion and coordinates deployment activities with the Operations team
      • Assure proper planning for production server redundancy and provisions for failover to Disaster Recovery.
      • Coordinate with Production Management preparation for deployment and on-going support by the designated support personnel. Assure that all required documentation is provided to Operations and Data Center personnel and that both groups have MOU signed off that they are prepared.
      • Coordinate with Production Management the cross-application testing, synchronization of test environments and communication of status integrated applications systems.
      • Ensures change management activities are working as needed before any effects on software and network working with infrastructure.

OSIRIS Solutions Pvt Ltd, Ahmedabad, INDIA             Sep 2004 – June 2006
                                Business Analyst/ Asia Pacific consultant
      • Provide intelligent business management solutions, which are effective and built integrated platform to manage enterprise strategy, performance, and change, using a combination of advanced technology and business methods.
      • Develop and consult with programmer for application, integrated with HR, attendance, payroll, SQL report, billing, accounting, and database on ERP.
      • Helped setup of the company from initial stage involving telephone networks, APBX systems, VOIP Solutions and IPLC setup.
      • Setup and propose Network structure for internal and external company affairs customized to customers.
      • Organize and run the recruitment of 220 employees and conducted more than 3000+ interviews.
      • User, system and functional requirements documentation. Training manuals for application, behavior, products, customer service, calling, testing, quality control and management training.
      • Implement company management procedures for managing the clients as well as the staff. Procedures that involved company daily activities.
      • Developed accounting, financial and reporting procedures in the company for operations management.
      • Software packages design, redesign and customizing of an application system.
      • Business process improvement and Change Management.
      • Technical documentation and system testing.
      • Assist in the development of the company process and organization software.
      • Manage different teams in process development, testing and networking.
      • Develop a company wide cost based CRM on ERP system by understanding the company processes and user requirements.
      • Time to time organize meetings in the developments and enhancement of the software        in various departments: Estimating, billing, production, scheduling warehousing etc.
      • Develop training documents for the new employees working with the software and educate all the departments about their modules working with trainer.
      • Develop new documents for operations, equipments and training materials.
      • Monitor Server process and the networking teams for higher performance.

                                Amdocs, Champaign, IL                                     Jan 2004 - Aug 2004         
                                Project Manager- Infrastructure /Environment Architect
§  Assist in maintaining and supporting 300 plus production-like Amdocs Ensemble and Data Enabler billing test environments.
§  Worked on multiple Billing and Conversion projects simultaneously while supporting clients such as Nextel, Nextel Partners, Cingular, Rural Cellular Corporation and Sprint.
§  Provided on-site support for clients and on-call support for the Infrastructure team.
§  Duties include configuration management; new environment and server build outs, environment upgrades and general maintenance of testing environments.
§  Responsible for identifying areas for improvement through automation and process improvements using the technologies such as UNIX, Perl, Kshell, SQL, MY SQL, Oracle 8,9 Web Logic, Tuxedo, etc.
§  Responsible for writing documentation and procedures for build deliveries and hot fixes. Also developed automation scripts and programs for build deliveries, database updates and application support.

                                University Of Illinois at Chicago, Chicago, IL              Aug 2003 - Dec 2003

                              Academic Skills Specialist
§  Provide help to students on projects and various research topics.
§  Projects include Digital design of hardware from ground up and software.
§  Provide guidelines and test cases in C/C++ programming language, a part of complete software cycle. Created many classes in C++ and developed test cases.

                                Robert Morris College, Chicago, IL,                               Feb 2003 - May 2003
                          Part Time Associate Professor
§  Teach Microsoft Access Course with Visual Basic to 40+ students.
§  Provide home works, quizzes and exams for the students.
§  Maintained/ updated course website and provided discussions on course topics.

Milwaukee Papers, Westmont, IL,                   May 2002 - Oct 2002
                                Web Designer / Developer
§  Designed inventory maintenance system in Visual Basic. Allowing them to maintain their entire inventory, update, delete item, sort items by price, date, etc. The second part of software allowed them to maintain clients and financial statements as well. It had administrator, employees, clients and various settings, allowing level of access in the software depending upon one’s authority.
§  Designed web sites using HTML, JavaScript and Flash, maintain and update it.
§  Assisted in Internet marketing

Robert Morris College, Chicago, IL,                               Jan 2001 - Dec 2001
Professional Tutor
§  Tutored students in HTML, JavaScript, Visual Basic, C, C++ and JAVA. Help students in various software assignments. From the assignment understanding to the coding process. By how breaking the software in parts, into files, functions, etc.
§  Assisted students in using MS Office software
§  Tutored students in engineering physics and chemistry.
§  Assisted students in different math courses and use of Ti series calculators

OfficeMax, Orland Park, IL,                                             Nov 2002 - May 2003
                          Sales Leader/ Electronics Floor Associates
§  Provide guidance and train sales associate on electronic products.
§  Help customers in Computers, Printers, Faxes, Digital Cameras, PDAs and all electronic products.
§  Maintain/ Update inventory of electronic items in the store.
§  Provided tips and customer relationship guidance to sales associates.

Northwestern University, Chicago, IL,                           Jan 2000- Dec 2000
                                Teaching Assistant
§  Assisted and taught students programming in C++
§  Proctored and graded exams
§  Administered computer lab and class web pages
§  Prepared homework and quizzes for 20 students

Moraine Valley Community College, IL,                        May 1999 - Dec 1999
Computer Consultant
§  Assisted students in using MS office software
§  Monitored Internet and computer network

AFFILIATIONS
§  Designed a telephone based home control system (Name: RAD 1000) that allows user to call from anywhere in the world to their house or office to control any electronics or electronics appliances FIRST place/prize at Senior design Expo 2002 at University Of Illinois at Chicago telecommunication category
§  Employee of the month in January and # 1 Sales Associate 15 weeks OfficeMax
§  Engineering Orientation: Intro to Engineering, TA and Leader, 2001
§  Member at Star UIC Tour Guide, 2001
§  Member at Institute for Electrical and Electronics Engineers
§  Member at Professional Society of Electrical and Computer Engineers




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