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309 Aqua Crossing · Fayetteville, AR
Services Delivery Manager /
Onsite Systems Engineer
Technology
Coordinator
Systems
Administrator
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BrIELLA Wish
309 Aqua Crossing · Fayetteville, AR
briella.wish@gmail.com · 479.650.9876
Objective
I am a systems engineer with over 10+ of IT experience,
seeking consulting / engineering opportunities that allow me to be based out of
the San Antonio / Austin TX region.
Professional
Experience
Solutions-II, Inc. – San Antonio, TX
Aug 2011 – Present
Sr. Solutions Engineer
Ø
Consult with customer teams to finalize designs for
virtualization and storage projects, then serve as primary engineer for project
implementation.
Ø
Most projects involve travel to customer sites, mostly in
the western U.S.
Ø
Project scenarios include:
o
New installations
o
Migrations, technology refreshes, and software/code upgrades
o
Disaster recovery (DR) planning and implementation
o
Health Check and utilization assessments
o
Create project reports for the customer that document
project details and knowledge transfer information.
Ø
Technologies include:
o
NetApp FAS and v-Filer series storage systems
o
NetApp SnapMirror for storage migrations and multi-site DR
replication
o
EMC VNX Unified, CLARiiON, and RecoverPoint
o
VMware vSphere and Site Recovery Manager (SRM)
o
IBM DS-series and SVC storage
GDH Consulting – Bentonville, AR
June 2011 – Aug 2011
Sr. Storage Operations Specialist
Ø Team lead for night SAN support to
Walmart storage teams
Ø Perform storage allocations on
Symmetrix DMX and VMAX, CLARiiON, Hitachi HDS, and NetApp storage
Rackspace Hosting – Fayetteville, AR
August 2010 – October 2010
Storage Engineer
Ø Returned to UA-Fayetteville to continue
work on my Electrical Engineering degree.
Ø Remote part-time engineer for
Rackspace while my replacement was hired and trained.
Rackspace
Hosting – San Antonio, TX
January 2010 – August 2010
Storage
Engineer
Ø Member of team responsible for 80+
EMC Clariion arrays deployed globally
Ø Analyze customer requirements and
storage usage to determine best architecture layout for shared and dedicated
SAN arrays and switches
Ø Analyze performance and improve
array utilization using Navisphere Analyzer
Ø Configuration, zoning, and updates
on Brocade departmental and director switches
Ø Assist sales teams with
specifications and designs of storage and host configurations
Ø Liaison to Rackspace virtualization
team for VMware SAN-related procedures
Ø Subject Matter Expert for customer
VDI deployments on SAN
Ø Develop web tools and PERL scripts
to automate array processes
Dell
Inc. –
Bentonville, AR
August 2008 – January 2010
Services Delivery Manager /
Onsite Systems Engineer
Ø Represented Dell as an Onsite
Systems Engineer for Walmart ISD engineering teams
Ø Developed Perl and VBScript scripts
to automate data queries and management tasks
Ø Subject Matter Expert for pre- and
post-sales projects, from discovery to support phases
o
Examples: Exchange 2007 migration, VDI, P2V migrations, SAN
design, ESX
Ø Developed proposal specifications
and performed proof-of-concept testing
Ø Analyzed Walmart VDI issues;
developed and tested remediation proposals
Ø Developed technical relationships
with other Walmart ISD vendor teams to improve Walmart solutions delivery.
Dell
Inc. –
Dallas, TX
October 2007 – August 2008
Field Technical Services Advisor
Ø SAN installation,
maintenance, and support services for Dell | EMC SAN customers.
Ø Installation
services: CLARiiON CX3, CX4 series arrays and Brocade switches
Ø Maintenance
services: FLARE upgrades, Brocade FabOS updates, Data-In-Place CX-series
conversions, DAE adds
Ø Support services:
onsite break/fix troubleshooting and support during critical situations
Ø Provided Subject
Matter Expert guidance to Dell Systems Consultants and customers
GDH
Consulting – Bentonville, AR
May 2007 – October 2007
Storage Administrator
Ø
Contractor
for EMC’s Wal-Mart support team
Ø
Deployment
and support of EMC CLARiiON arrays across 130+ remote Walmart sites
Ø
Performed
AIX data migrations from local storage to CLARiiON iSCSI LUN’s
Ø
Created
and updated Perl scripts for migration activities
Haas
Hall Academy – Farmington, AR
July 2006 – May 2007
Technology
Coordinator
Ø
Part-time
technology support for school district during full-time university coursework
Ø Migrated Windows Server 2003 infrastructure
to virtual servers on VMware Server
Ø Implemented Exchange 2003 e-mail system and
spam filters
Ø Replaced multiple hardware-specific Windows
XP installations with a single, centrally maintained image
Ø Implemented Group Policies to restrict
student use of unapproved applications
TEKsystems, Inc. – Bentonville, AR
September 2003 –
July 2006
Systems
Administrator
Ø Technical lead for Dell Platinum Enterprise support team at Walmart
ISD
Ø Hardware support for Dell PowerEdge / PowerVault servers, storage,
tape backup, and SAN-attached tape libraries
Ø Created documentation to standardize support procedures and version
control tasks
o Example: Windows Clustering Playbook for Walmart environment
Ø Implementation and troubleshooting of project proof-of-concept and
rollouts
o Example: project management and deployment of 34 Exchange 2003
clustered servers ahead of three-week deadline
Education
Ø University of Arkansas – Fayetteville, May
2005 – Current
Progress
towards BSEE Electrical Engineering, w/ minor in Mathematics
Ø University of Arkansas at Fort Smith, Dec.
2004
Associate of Arts
- Accounting
Certifications
MCITP –
Enterprise Administrator
MCITP – System
Administrator
MCSE – Windows
2000
RHCE, RedHat Linux RHEL 5
LPIC-1 Junior
Level Linux Professional
VMware VCP, vSphere 4 – VCP
# 70543
VMware VCP, vSphere 5
EMC EMCIE, CLARiiON
Solutions
EMC VNXIE, VNX Solutions
EMC Specialist, RecoverPoint
Brocade BCFA, 8Gb fabrics
Technology Experience
Hardware
- Dell Optiplex,
Latitude client systems
- Dell
PowerEdge / PowerVault systems
- IBM xSeries
servers
- ADIC tape
libraries
- Cisco
Catalyst switches
- rackmount and
server blade switches
- Stack
switch configurations
- VLAN
management
Storage Systems
- EMC CLARiiON
SAN
- CX200
through CX700, CX3 series, CX4 series
- MirrorView,
SnapView, SAN Copy, Navisphere Analyzer
- EMC VNX
Unified Storage
- NetApp FAS
and v-Filer
- IBM
DS-series and SVC
- Dell |
EqualLogic iSCSI SAN
- Dell MD3000
DAS and MD3000i
- Brocade SAN
fabrics
- Departmental
and 48000 / DCX director chassis
- FC routing
across fabrics
- Fabric OS
firmware updates
- Zoning
configuration and connectivity troubleshooting
Software
- Microsoft
Windows
- Windows XP,
Vista, Windows 7
- Windows
Server 2000, 2003, 2008
- Windows
Server clustering
- Active
Directory design, administration, Group Policies
- Exchange
Server 5.5, 2000, 2003, 2007
- SQL Server
7.0, 2000, 2005 standalone and cluster deployments
- Server
backups and disaster recovery planning and testing
- Symantec
Storage Foundation for Windows
- VMware ESX,
ESXi, VirtualCenter, vSphere 4 & 5
- VMware Site
Recovery Manager 5.0
- RedHat
Enterprise Linux, RHEL 4 and RHEL 5
- Ubuntu Linux
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