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Julia  Montejano
309 Santa Maria Lane

 Corpus Christi, TX 78001
Cell: 361 290-9876
Email: julia@yahoo.com

SUMMARY OF QUALIFICATIONS

Bilingual professional with a proven history of successful Quality management in manufacturing and distribution operations. Extensive experience in streamlining operations, increasing efficiency, and achieving excellence in manufacturing through continuous improvement. Versatile professional with business acumen in quality assurance and production operations. Experienced in utilizing, SQF, ISO 9000, SPC, Lean manufacturing, and 5S methodology. Highly experienced with liquid filling operations including; automated sanitation systems, compounding and batching in the bottled water and chemical manufacturing industries.  An effective communicator with strong interpersonal skills to aid in developing strong relationships at all organizational levels.  

ACOMPLISHMENTS

• Achieved State Lab certification resulting in $5,000 reduction in annual operational costs.
• Received Excellence in Manufacturing on NSF/IBWA inspections For 10 consecutive years.
  Implemented quality review committees with vendors and senior management to reduce customer complaints which resulted in 38% reduction in product complaints and 24% reduction in package complaints.
• Implemented security program which resulted in certification compliance with FDA, state and company standards.
• Provided training with HACCP, ISO, SQF and quality metric applications
• Prepared and implemented HACCP plan and Achieved HACCP certification per NSF/FDA standards

·        Safety Awareness committee program member and implemented procedures which  resulted in zero lost time injuries over an 11 year period.

·      Obtained ISO 9000 certification

PROFESSIONAL WORK EXPERIENCE

         November 2010 - February 2011:  KIK Custom Products Inc.

Sr. Quality Assurance Manager:

• Created and led a strong and reliable Quality Assurance Department, by implementing clearly

defined policies and procedures designed to increase efficiency and ensure the highest quality for

all products manufactured at KIK

• Monitored all company quality initiatives for products manufactured

Oversaw Quality functions regards to development and maintenance of product specifications

• Developed/monitored training systems and programs supporting a total quality organization
• Reviewed and updated quality scorecard measures for company distribution
• Reviewed/Monitored production deviations related to Quality
• Ensured all personnel are well trained and effective in achieving a superior quality assurance

program

• Continuously evaluated the QA program for process improvement opportunities, QA compliance

objectives and ensuring that targets are achieved

• Managed and supervises all QA staff and provide support and leadership to all departments and

peer groups

• Maintained awareness of the business context and company profitability, including budgetary

control

• Provided verbal and written communication to exceed internal and customer needs, this will include
• investigation of customer concerns and communicating corrective actions, preparation of Internal
• and External Quality reports and other technical writing as needed
• Plant representative for Quality audits, STR (Specialized Technology Resources) and NSF.

           June 2010 – October 2010: GE Oil and Gas, Drilling and Production

Quality Engineer:

• Review Manufacturing Record Books for quality completeness and technical accuracy. 

·         Material traceability for assemblies & components per engineering requirements.

·         Critical component Material Test Reports for mechanical properties, impact testing, etc.

·          Weld reports and Surface/Volumetric NDEs as applicable for all pressure containing/load bearing parts and weld ments.

·          Factory Acceptance Test Reports per engineering part specifications, manufacturing shop orders and industry standards.

·         Third party approvals and proper sign-offs.

• Work closely with Engineering, Quality, Manufacturing, and Sourcing functions to track issues and drive actions as necessary.
• Coordinate with third party inspection agencies to complete data book reviews and respond to any questions.

              Jan 2010 – May 2010: Full time student

1999- 2009 DS Waters of North America – Bottled Water Operations
 Quality Assurance Manager

• Manage budget purchasing and inventory of chemicals, lab equipment and supplies, and other plant operating usages.
• Plan and direct staff on all documentation control activities, calibration, sanitation (Manual and CIP), and lab and QA functions.
• Plant representative for Quality audits, regional, IBWA, Federal and state.
• Track and report all quality and customer complaints within plant, and distribution facilities
• Manage Permitting and license program for facility
• Implement  all  SOP recordkeeping and  training documents per SQF, HACCP, sanitation, lab and QC manufacturing functions
• Interface with Logistics and production departments to assure consistent adherence to all quality requirements.
• Assure compliance with product release, raw material acceptability, and FIFO system and product recall/traceability program.
• Assure compliance to all local, federal regulations, NSF including, GMP’s, corporate quality standards, and SQF.
• Manage all micro testing for product, source, environmental air, surface swabbing, bottling line equipment sanitation (1 and 2.5 gal retail, and 3 and 5 gal HOD).  
• Monitor all plant  waster water and track for local compliance
• Interface with Marketing and R & D on new product, Offsite source approval, labeling development and launch. 
• Manage and maintain a total document control system encompassing departmental workflow, flowchart diagrams, program development and revisions, standard procedures, compliance and internal systems.
• Utilize lean manufacturing and Quality tools to identify opportunities within facility for continuous improvement
• Manage and implement documentation library , master lists and registry in line with HACCP and SQF standards
• Perform periodic audits for measuring consistency and effectiveness of internal quality programs, quality checks and practices, methodology and customer requirements.
• Interact with suppliers to review quality related issues and perform periodic audits.
• Execution of quality standards for all products. Interface with engineering, sales operations for development, improvement of systems and new product innovation.
•  Plant liaison to all internal and external  customers to determine quality deficiencies for strategical planning of  process improvement and customer retention
• Distribute and report all local quality activity to all executive management for review and strategic planning.
• Manage the day – to  -day change control process and provide direction for the creation/update of product process –related data in accordance to all local, state, federal laws and internal compliance
• Manage budget purchasing and inventory for equipment services department operating supplies
• Plan and direct staff for equipment services dept, water dispenser and coffee equipment sanitation and cleaning activities.

            1997- 1999 DS Waters of North America – Bottled Water Operations

Quality Control/Laboratory Technician

·         interface with corporate engineers on the installation of all manufacturing equipment

·         Monitored quality testing Assured compliance with all federal and state regulations

·         Conducted all quality and Microbiology testing on all finished products and source water

·         Inspected all raw materials and initiated nonconformance /credit reports for quality deficiencies

·         Monitored customer complaints daily and generated customer complaint reports on a monthly frequency.

·         HACCP/ISO team member and participated in plant certification

·         Company representative for  NSF/ IBWA audits and  all regulatory inspections

·         Achieved and maintained state approved laboratory certification through TCEQ

·         Maintained and updated HAZMAT, GMP, Pest control, HACCP/ISO 9000 records

·         Water processing maintenance, Including RO purification, distillation, sand and carbon filtration, and potable water suitability testing.   

EDUCATION

Texas A & M University - Commerce:  M.S in Management

Western International University: Bachelors of Science Degree in Business

Western International University: Associate of Arts Degree in Business

COMPUTER SKILLS

Advanced proficiency in Microsoft Office programs (2007 Excel, Microsoft word, PowerPoint, and Access), KABA payroll and Oracle systems, CICS, Adobe, Automated CIP systems, PID controller for automated Ozone systems and Microsoft Project management software tools

CERTIFICATIONS AND MEMBERSHIPS

Certified plant Operator (IBWA)

Member of American Society for Quality (ASQ)

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