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SOFIA Esarapu

Ph: (781)-530-9876

Email: sofia@gmail.com

PROFESSIONAL SUMMARY                                               

·        Five Years of experience in IT Industry in Web Bases and Client Server Application and experience in Analysis, Development, Testing and Troubleshooting in a variety of challenging environments.

·        Proven skills in all phases within the Software Development Life Cycle (SDLC) and strong in the implementation and maintenance of Quality Engineering Processes.

·        Proficient in performing Manual Testing and working knowledge on Automated Testing using tools like Quick Test Professional (QTP), Test Director and Quality Center.

·        Strong Experience in Black box , System Integration Testing, Regression Testing, Progression Testing, Sanity Testing, Performance Testing, API Testing, Web Services Testing and End to End Testing

·        Experienced in Testing Methodologies, Validation and Verification to ensure Software Quality Control and meeting the demands set by Client.

·        Worked on different software development methodologies like Waterfall, V-Model and Agile.

·        Expertise in Problem solving and Bug Reporting using Bug Tracking Tools like Quality Center, Jira and Bugzilla.

·        Using Hyperion ESS Base 2007 developed Reports and performed Data analysis

·        Expertise in Agile process using SCRUM methodology.

·        Worked with TOAD tool to test and debug T-SQL stored procedures, user defined functions and other data base objects, SQL queries. Worked with Team track for managing system change requests and work requests.

·        Strong in writing SQL queries for data verification and backend testing.

·        Good experience in working with onshore, offshore team and End to End teams to ensure test commitments are met.

·        Excellent communication skills and strong interpersonal skills, which provide me the ability to interact with diverse teams (Development and Marketing teams etc) to achieve quality related objectives. 

·        Collaborated with Developers during Unit testing (including QA presence during code

Reviews to ensure conformance to group standards)

·        Strong analytical and good communication skills. Flexible in adapting new technologies

 

EDUCATION

Bachelor’s of Engineering, JNTU, Hyderabad (2002)

 

TECHNICAL SKILLS

Testing Tools:                     Quick Test Pro 8.2, Load Runner 7.2, Test Director 7.2

Reporting Tools:                 Mercury Quality Center 10.0, Bugzilla, Jira.

Operating Systems:             Microsoft Windows 2000/XP/NT, Linux, UNIX

Databases & Tools:            Oracle 9i, MS SQL Server 2000, MS Access, Hyperion ESS Base and Toad                                                                                                              

Languages:                          SQL, VBScript, UML, JavaScript, Perl, .NET

Internet Technologies:       

L,XML
Software:                             MS PowerPoint, MS Project, MS Visio.

Client: Kroger                                                                                                 Apl 2011 – Till Date                                                                                                                                                                                                                                                                                    

Title: SR.QA Tester

Location: Cincinnati, OH 

Description: The Kroger Company is one of the largest grocery store chains in the U.S and the No.1 "pure" grocery chain in the country. The company operates more than 3,800 stores in 32 states under about two dozen banners including Kroger, Fred Meyer, Ralphs, King and City Market with about 350,000 employees.

ELSS (Enterprise Labor Scheduling System) is browser based suite for flexible management solutions. ELSS is designed to schedule Kroger employees at different stores. ELSS provides better overall schedule coverage, tracks labor costs and manages vacations. It Reduces employee turnover through better communication flow with Employee Self-Service in Greatpeople.me

Responsibilities:

·        Reviewed and analyzed the user/business requirements, functional specs and Use Case documents to satisfy the business objectives.

• Designed, Planned and Created Test Cases using Mercury Quality Center

·        Performed Manual functional testing, focusing on the end-user point of view, by executing test scripts.

·        Worked closely with the team and the Customer to isolate, track, and troubleshoot defects.

·        Experience in Functional, Regression, Performance, System and Black box testing, Adhoc, Smoke testing and End to End testing.

·        Expertise with Agile scrum process and Triage meetings and wrote E2E test scripts based on system requirement specification document and then imported to QC.

·        Excellent knowledge and working experience in with test planning, test execution and test results analyses.

·        Worked extensively on Agile methodology, Scrum & Sprint plan meetings

·        Performed backend testing of the application using SQL queries for the Content Testing.

·        Conducted Cross browser testing with IE 8.0, IE 7.0, N, Firefox 3.6, Safari 5.0.2, and Google Chrome.

·        Involved in Bug Reporting using Jira and coordinated with developers and revalidated the fixed bugs.

·        Executed SQL queries using Toad to set up test data.

·         Automated the test scripts for the GUI, Functional and Regression testing using Quick Test Pro and Created all types of test resources such as, function libraries, data tables, shared repositories, and environment variables.

·        Experience in writing Descriptive programming using VB script

• Reviewed log files(opened  the log file by connecting to appropriate directory in the UNIX box by providing  UNIX commands) and reports to identify program processing errors and possible improvements

·        Expertise with Agile scrum process and Triage meetings

·        Participated in daily Stand-Ups, Team Planning meeting for each Iteration

·        Interacted with Offshore team and updated the status of assigned tasks during Scrum meetings.

Environment:   HP Quality Center 10.0, Microsoft Office Outlook, Oracle 9i, JIRA Bug Tracker, Quick Test Pro (8.2, 9.0), .NET, Toad, UNIX.

Client: Unilever                                                                                                          Jan 2011 – Mar 2011                                                                                                                                                                                                                                                                                    

Title: QA Tester

Location: Englewood Cliffs, NJ 

Description: Regression, integration and product testing of Alberto Culver acquisition

Responsibilities:

7. 

·        Understanding the Domain Specification, Business Requirements and complete functionality of the Project.

·        Supported Test Lead with execution of test scripts

·        Communicated test results to internal test team

·        Used Hyperion ESS Base 2007 for reports development and performed Data analysis

·        Performed Regression, Integration and Product testing , troubleshooted  issues during testing

·        Supported the Sales Reporting team with report conversion/ modification

·        Participated in daily Team Planning meeting for each Iteration

·        Investigating software defects and interacting with developers to resolve technical issues

·        HP Quality Center is used to report and monitor bugs.

Environment: Hyperion ESS Base 2007, Microsoft Office Outlook, HP Quality Center 10.0

Client: US Bank                                                                                                         Jan 2009 – Dec 2010                                                                                                                                  

Title: QA Analyst 

Location:  Minneapolis

Description:  US Bank is a core Banking System incorporating various modules such as Loans & Deposits, Loan Syndication, Foreign Exchange, Funds Transfer and Home Mortgage

Responsibilities:

·        Worked on different projects such as PCIS, Fedlink and Loan Syndication for online Banking system of US Bank.

·        Interacted with the Users, Designers, Developers and Project Manager to get a better understanding of the Business Processes and gathered Business Requirements for Personal Client Information Systems (PCIS).

·        Worked with the team and the Business to document the Use Cases.

·        Performed Integration, Regression, Ad-Hoc, System, Security, Database, End-to-End Testing for Online Banking System (Web Application) for US Bank

·        Written and executed Test Scripts manually for Fedlink (Funds Transfer Replacement Project) Outgoing, Incoming, and Internal Wire Transfers.

·        Responsible for Product Parameter changes for Loans & Deposits, Loan Syndication projects.

·        Worked on Agile Iteration process.

·        Worked with TOAD tool to test and debug user defined functions and other data base objects, SQL queries. Worked with Team track for managing system change requests and work requests.

·        Played a major role by actively participating in scheduling conference calls with different regions (Offshore teams) to review the testing status.

·        Worked closely with users and coordinated User Acceptance testing for different projects.

·        Identified software defects and interacted with developers to resolve them and provided full support to the Test team using Quality Center.

·        Automated the test scripts for the GUI, Functional and Regression testing using Quick Test Pro and Created all types of test resources such as, function libraries, data tables, shared repositories, and environment variables.

·        Experience in writing Descriptive programming using VB script

• Used SQL, to perform backend Database testing for retrieving the data from the tables
• Used Putty to verify UNIX logs.

Environment: Quality Center, SQL Server, Load Runner 8.0, QTP 8.2, UNIX, Putty, C#, VBScript.

Client: Farmers Insurance, USA                                                                              Jul 2007 - Nov 2008

Quality Analyst                                                                                               

Location: Delhi, India.

Description: Farmers insurance is an arm of Zurich Financial Services. It’s one of the US leading and trusted insurance provider. It provides insurance for Auto, Homeowners, Life, and Business. eBusiness applications for farmers facilitates Insurer to get online quote, to register online and to get online claims. It also helps for the agents of farmers to see their forms to be processed and agent can approve few things through these applications.

Responsibilities

·        Created & Executed Test Procedures and Test Cases manually.

·        Worked on Regression, Integration, and system Testing.

·        Identified, Documented, and Tracked software defects using Test Director and discussed it with the development team to solve the defect.

·        Reported bugs using Test Director

·        Created and maintained regression test suit to check the progress of the testing process by performing identical tests before and after fixing defects.

Environment: Test Director, C, HTML, XML, SQL Server 2000

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