Sr. QA Analyst Sample Resume Format in Word Free Download

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MD HOQUE

 Maryland 21042

Tel: (347)754-0792 , E-mail: Mhoque.cloud@gmail.com

US Citizen

OBJECTIVE:

Seeking a QA Analyst/Software Test Engineer position in the IT industry where I can utilize my background and technical skills.

PROFESSIONAL SUMMARY:

¨       Eight years of experience in Software Requirement Analysis, Testing, Implementation, documentation Integration, deployment and administration of Client/Server and n-tier Web applications.

¨       Developed Test Plans, Test Cases of various Business applications, and complete familiarity with all phases of Software Development Life Cycle (SDLC).

¨       Expertise in using various automation tools like ALM/ Quality Center, Quick Test Pro/UFT, Load Runner, SoapUI.

¨       Expertise with backend testing using SQL Stored procedure on databases like Oracle, Microsoft SQL Server 2008 Management Studio Proficient in preparation of Test Plan, Test Cases, Test Data Preparation and Test Result Analysis.

¨       Experience in Functional/ Black box, System, Integration, GUI, Regression, End-to-end, Performance (Load/Stress/Volume) Testing, User Acceptance Testing (UAT) etc.

¨       A versatile team player with excellent interpersonal and communication skills.

¨       Excellent in quick learning new technologies, tools and able to work well independently as well as in a team.

TECHNICAL SKILLS:

Methodology                :                       Waterfall, Agile Scrum.

   Testing Tools               :   SoapUI, HP ALM/Quality Center, QTP/UFT, Load Runner, Test Director

Software Applications                                                                                                             :                                                                                                          MS Word, Excel, PowerPoint, MS Outlook.

Operating Systems        :                                                                                Windows 7/XP/Vista/NT/2000, UNIX, Linux

Databases                                                                                                                   :                                                                                                                                   Oracle, MS Access, MS SQL Server  

Languages                       :  VB Script, Java, C++, HTML, XML, SQL, PL/SQL

Reporting Tools              :  Crystal Reports.

                                                                                                                                      

 EDUCATION:

Bachelor of Science in Computer Information Systems(CIS), Queens College, New York.

PROFESSIONAL EXPERIENCE:

Medifast, Inc. Owings Mills, MD

Sr. QA Analyst

Dec 2011 - Present.

Duties Performed:

¨       Responsible for extensive testing of different modules of the web-based/Internet application and the whole testing life cycle for the various modules of this application.

¨       Designed and executed quality Test Plans and Test Cases to verify Reliability, Accuracy and Compatibility of application.

¨       Working in a Agile Scrum Environment.

¨       Developed Test Plan, Test scenarios, Test cases, Test Scripts and Traceability Matrix.

¨       Reviewed business manuals and requirement document (BRD) in order to summarize system-specific business rules and other operating conditions.

¨       Used HP ALM/Quality Center to organize and manage all phases of the software testing process, including planning tests, executing tests, and tracking defects.

¨       Extensively used Quality Centre as the bug tracking and reporting tool. 

¨       Analyzed business flow of the application.

¨       Thoroughly Cross browser tested projects to support IE7+,FireFox,Safari,Opera, Chrome.

¨       Performed Functionality, GUI and Security Testing.

¨       Involved in weekly status meetings.

¨       Involved in executing the SQL Queries for Data Validation, Record Counting and Non Duplication Testing.

¨       Involved in the documentation of the whole QA process.

¨       Interacted with business analysts and developers.

¨       Assist as needed during unit and integration testing.

¨       Involved in risk analysis & gap analysis based on the requirements.

¨       Consulted with the customer service representatives to take their opinion on the customer satisfaction with respect to their prior experiences and designed the test cases.

¨       Developed automated scripts for regression testing using Quick Test Professional (QTP), debug and enhance the scripts, run scripts, wrote user-defined functions (using VB scripts) etc.

¨       Carried out Data Driven Testing by substituting the parameters using Quick Test Professional.

¨       Integrated QTP with Quality Center to provide script visibility, enhance automated regression and ease maintenance of resources

¨        Expertise in testing Web Services using SOAPUI (Simple Object Access Protocol User Interface.

¨       Participated in User Acceptance Testing (UAT), coordinated and supported the end users during testing session.

¨       Conducted different types of meetings and walkthroughs, discussed the outstanding defects, informed the QA manager with the update test status etc.

Environment:  Windows XP/7, J2EE, JSP, HTML, XML, Oracle, HP ALM/Quality Center, QTP/UFT.

VERIZON, Silver Spring, MD

QA Analyst

January 2011 – November 2011  

Verizon's web application provides their customers easy access to View their billing reports, status of the account, pay the bill and online customer support.

Duties Performed:

¨       Performed Manual testing for the entire application.

¨       Working in a Agile Scrum Environment.

¨       Developed Test Plan, Test scenarios, Test cases, Test Scripts and Traceability Matrix.

¨       Automated the steps for the Regression testing using QTP.

¨       Performed Functionality, GUI and Security Testing.

¨       Involved in weekly status meetings.

¨       Performed back end testing by executing SQL queries.

¨       Involved in the documentation of the whole QA process.

¨       Interacted with business analysts and developers.

¨       Assist as needed during unit and integration testing.

¨       Involved in risk analysis & gap analysis based on the requirements.

¨       Consulted with the customer service representatives to take their opinion on the customer satisfaction with respect to their prior experiences and designed the test cases.

¨       Created user defined functions using QTP to reduce the redundant code.

¨       Created Data Driven Tests to validate the same scenario with different sets of test data.

¨       Executed all kind of scenarios for User Acceptance Testing.

¨       Quality Center was used for tracking and bug reporting.

Environment: C++, 

L, J2EE, SQL Server, .NET,  QTP, Quality Center, Window XP, Win 7 and LINUX.

Bank of Mellon, Columbia, MD.

Software Automation Engineer

Jan 2010 – Dec 2010

Duties Performed:

¨       Maintained Test Matrix for the latest test results information.

¨       Created detailed periodic status reports for senior management to keep them posted on the progress of implementation.

¨       Attended periodic meetings, teleconferences and led discussions on problem resolution.

¨       Designed and executed quality Test Plans and Test Cases to verify Reliability, Accuracy and Compatibility of application.

¨       Responsible for identifying the functional test cases for Regression Testing and automated these scripts using Quick Test Pro.

¨                   Borland Star Team.

¨       Developed Virtual user scripts using Vu Gen for various applications; performed Correlation, Data Parameterization and customization of scripts.

¨       Created scenarios in Load Runner Controller based on the test profiles; fine-tuned the virtual user runtime and scenario scheduler settings.

¨       Used Rendezvous point to better control and generate peak load on the server thereby stressing it, and measuring its performance.

¨       Analyzed Transaction Profile diagrams to identify the business process that needs load testing using Load Runner.

¨       Analyzed the results and distributed information to the clients and made recommendations to make appropriate decisions regarding the application’s readiness for deployment.

¨       Responsible for writing the load test plan document for load test and designed the load test environment.

¨       Involved in reviewing results for Load testing.

¨       Using Server Resource graphs analyzed the performance of various servers.

¨       Identified defects, entered required information into Quality Center as they relate to Test Cases

¨       Managed requirements with Doors.

¨       Participated in design enhancement reviews and submitted status reports on the progress of the testing effort.

¨       Managed files & folders; Checked out items, modified them and checked in updates, compared versions, merged files, created and modified change request, generated reports & charts, created & organized requirements, created change request etc. using Borland Star Team.

Environment: Quick Test Pro, Quality Center, Load Runner, Oracle, Java, JavaScript, VBScript, HTML & DHTML, SSL, Windows, NET, Unix, IE, NS, XML, TCP/IP, SNMP, Star Team, Doors.

Force Protection, Inc., Ladson, South Carolina

Software Quality Assurance Analyst

Feb 2008 – October 2009

Responsibilities:

¨       Prepared Test Cases & Test Plans based on the functional specification documents.

¨       Interacted closely with the development team to discuss the design and testing aspects of the application to design the test plans.

¨       Tested the functionality of most commonly used panels, using Quick Test Pro, created and added logic to the script with conditional statements, loops and arithmetic operators to create more powerful and complex test.

¨      Involving 508 Compliance Testing.

¨       Involved in executing the SQL Queries for Data Validation

¨       Entered, maintained and executed test scripts into the test management tool Test Director

¨       Tracked, reviewed, analyzed and compared defects / problems using Test Director.

¨       Performed Manual testing for the entire application.

¨       Developed Test Plan, Test scenarios, Test cases, Test Scripts and Traceability Matrix.

¨       Reviewed business manuals and requirement document (BRD) in order to summarize system-specific business rules and other operating conditions.

¨       Implemented SDLC, which included requirements, specifications, design, analysis and testing.

¨       Tested the application manually (Black box testing) during the development phase.

¨       Used Quality Center to organize and manage all phases of the software testing process, including planning tests, executing tests, and tracking defects.

¨       Extensively used Quality Centre as the bug tracking and reporting tool. 

¨       Analyzed business flow of the application.

¨       Performed Functionality, GUI and Security Testing.

¨       Involved in weekly status meetings.

¨       Involved in the documentation of the whole QA process.

¨       Interacted with business analysts and developers.

 Environment:             J2EE, Web logic, JSP, SOAP, JDBC, Quick Test Pro, TestDirector, UNIX, Oracle, SQL.

NY Life Insurance (New York, NY)                                                                                     

Software Test Engineer

March 2005 – Dec 2007 

Duties Performed:

¨       Effected installation of Mercury Interactive test suite.

¨       Reviewed business manuals and requirement document (BRD) in order to summarize system-specific business rules and other operating conditions.

¨       Analyzed business flow of the application.

¨       Created test plan, test scenarios, test scripts and test cases, corresponding to the test requirements in order to maximize verification coverage of system variables.

¨       Created, executed and updated automated test scripts using Mercury Interactive Quick Test Pro.

¨       Analyzed and interpreted test results.

¨       Communicated defects encountered during regression test and followed-up with developers until all issues were resolved.

¨       Updated Test Director to ensure efficient documentation of QA activities.

¨       Performed Manual, Functional, Regression, Positive and Negative testing.

¨       Managed Defect Tracking process, which included prioritizing bugs, assigning bugs and verifying “bug-fixes” using Mercury Interactive Test Director.

Environment: C, HTML, DHTML, VB, SQL Server, Windows, QTP, Test Director.

References: Available Upon Request.

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