Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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Obtain a career as a Network
Engineer, Network Administrator, or Security Engineer and continue to increase
proficiency in various network environments.
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Certified
CCNA, CCNA Security, CCNA Voice; MCTS: Windows 7 Configuring.
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Installed,
configured, and troubleshot Cisco Catalyst 2960 and 3560 Series Switches.
●
Installed,
configured, and troubleshot Cisco 2900 and 3900 Series ISR Routers.
●
Proved
troubleshooting and maintenance abilities while deployed to Camp Anaconda in
support of Operation Iraqi Freedom 2003-2004.
●
10
years experience first line technical support of internal employees and
business partners from Tier 1 to Tier 2, Active Directory, networking, and
printing problem resolution.
●
Provided
hardware and software support for Windows XP, 7, Server 2003, and Server
2008R2, Netapps, UNIX, LINUX, and Microsoft Office products.
Sr. Network Administrator, PCI Group
Inc, Fort Mill, South Carolina
July 2011 – Present
●
Optimizes
network performance to deliver required information to end users.
●
Manages
Windows Server 2003/2008 and Linux Servers, Windows Client XP/7 and Linux
Clients, related utilities, MS Exchange server, Cisco and Brocade Router/Switch
administration, Ethernet networking, and system security techniques and Cisco Firewall
administration.
●
Maintains,
monitors, and secures the LAN/WAN by: deploying security patches, hot fixes,
and software updates; maintaining licenses for OS-related software; evaluating
and making changes to network infrastructure; coordinating with
security/compliance department to ensure SOP adherence.
●
Recommends
hardware and software purchases and upgrades.
●
Creates
and updates documentation of network infrastructure, system configurations, and
overall network functions.
NOC Surveillance Specialist, ICONMA
Contractor for Time Warner Cable, West Columbia, SC May 2011 – July 2011
●
Performs
Surveillance of applicable Network Operations Center (NOC) Network Management
Tools.
●
Performs
initial troubleshooting, problem analysis and isolation of network events.
●
Performs
tracking and management of network events to resolution.
●
Tracks
and supports Network Change Control schedules and activities.
●
Produces,
maintains and updates written procedures.
●
Performs/supports
back-up, scheduled maintenance, upgrade and troubleshooting.
Network Support Engineer, Concentrix
Contract for Cisco, Greenville SC
Dec 2010 - May 2011
●
Demonstrates
experience and ability to troubleshoot network issues using the following utilities;
IP, TCP, UDP, ARP, DHCP, DNS, EIGRP, OSFP and IGMP protocols.
●
Developed
and utilizes excellent problem diagnosis and problem solving skills in highly
complex network environments.
●
Provided
technical support to small to medium business customers and is the product
specialist within area of expertise.
●
Provided
support from pre-sales through warranty to entitlement support and is
responsible for delivering full cycle resolution to the customer.
●
Provided
the technical support, complete end-to-end case management and pre-sales
assistance and support sales.
●
Provided
basic installation, configuration, and troubleshooting of Cisco Catalyst 2960
and 3560 Switches and Cisco 2900 and 3900 ISR Routers.
System Support Technician, SC
Educational Television, Columbia SC
Feb 2010- Sep 2010
●
Ensured
stability and operability of Windows Server 2003 and 2008 R2 operating systems
throughout the state of South Carolina.
●
Designed,
integrated, and managed in-house information systems and network software
architecture that support core organizational functions, and assure their high
availability.
●
Maintained
remotely Windows 2003 and 2008R2 servers on wide area networks (WANs) in
support of IP media distribution systems at schools across the state of South
Carolina
●
Assisted
with the installation, monitoring, maintenance, support, and optimization of
all network hardware, software, and communication links in relation to media
servers.
●
Analyzed
and resolved network, hardware, and software problems in a timely manner and
provided assistance/training to local IT personnel in each school.
Network/Server Technician, Red River
Systems Contractor for ACS, Blythewood SC
Feb 2009- Sep 2009
●
Ensured
proper installation and configuration of Customer Equipment during datacenter
migration from Wisconsin and Texas to Blythewood, South Carolina site.
●
Installed,
configured, and troubleshot Cisco Catalyst 2960 Switches and Cisco 2900 ISR
Routers to enable the migration of data from remote sites to the new central
site.
●
Installed,
configured, and troubleshot network infrastructure to enable the migration of
data from remote sites to the new central site.
●
Modified
routers and switches to ensure configuration of routing tables, trunks, and
ACLs.
●
Coordinated
with customer to solve hardware and network problems that arose during and
after phase implementation.
●
Built
Windows and Linux server operating systems upon fresh server hardware and in
conjunction with VMWare ESX virtualization.
●
Installed,
troubleshot, and replaced server hardware and components to ensure proper
operation and implementation of migration phases.
Operations Technician, TekSystems
Contractor for Sungard Availability Services, Charlotte NC
Sep 2008- Feb 2009
●
Provided
on-site customer service to clients on a 24x7 basis within the data center, to
include on-site vendor support for maintenance, break/fix, and/or upgrades.
●
Escalated
issues quickly and efficiently in order to solve problems within SunGard’s
Service Level Agreement requirements when needed.
●
Assisted
SunGard Centralized Operations/Engineering, Project Management, and Customer
Service teams in support of customer requirements when engaged.
●
Provided
Active directory user administration conforming to GPO and OU standards.
●
Assisted
with building Windows-based operating systems (Server 2003/2000) and device
configuration.
●
Responded
to and updated tickets in accordance with department procedures using remedy
ticketing system. Issued problem, change, and request tickets when necessary
for both SunGard infrastructure and customer environments
●
Performed
written and verbal turnover of open issues/upcoming maintenance at the end of
each shift including data center walk-through to check for abnormal conditions
such as unlocked cabinets/cages, unlocked PDUs, audible/visual alarms on
equipment.
Technology Support Analyst 1, Ettain
Group Contractor for Blue Cross Blue Shield, Columbia SC Feb 2008- April 2008
●
Researched,
resolved, and responded to questions from customers in a 24x7, 365 day
environment. Ensured checklists for typical problems were current.
●
Performed
Tier I and Tier II software and hardware support with an average 4.07 minute
call time, taking an average of 6.49 calls per hour, resulting in a 90.64%
average of first call resolution.
●
Maintained
knowledge database and call tracking database to enhance quality of problem
resolutions.
Desktop Support Technician, KForce
Contractor for Carolina Care Plan, Columbia SC
●
Responded
to internal customers for their desktop, active directory, and network related
inquiries.
●
Supported
a mission that ran 24/7 in a fast paced environment and maintained a 98%
readiness rating.
●
Troubleshot
UNIX, Net Apps, and Windows hardware from client to server level supporting
over one thousand client computers supporting over two thousand users, on
multiple network platforms.
●
Coordinated
with other agencies to systematically troubleshoot problems and provided
resolution to hardware or software issues on both local and remote systems.
●
Created
and managed publications system for all electronic manuals needed for repairs
of Electronic equipment.
●
Coordinated
and maintained Calibration equipment making sure it was never out of tolerance.
Repaired and maintained SINCGARS, and HARRIS radio receiver sets.
●
Coordinated
with other agencies to troubleshoot systematic problems and provided resolution
to hardware and communications issues on local and remote systems.
●
Troubleshot
encrypted/decrypted communications circuits, also with using Firebird test
equipment. Installed Software on both UNIX and Windows based operating systems.
●
Learned
and proficiently demonstrated basic and advanced troubleshooting techniques on
various direction-finding, collection, emitter-locator, countermeasure systems
and equipment employed by the United States Army in field and class
environments based on knowledge gained of electronic theory.
●
Became
proficient with electronic laboratory work, and learned to analyze DC series
and parallel circuits, analyze filters and resonant circuits, explain the
operation of and troubleshoot solid state devices, analyze analog circuits
(including calls A, B and C power amplifiers, power supplies and oscillators),
explaining the operation of and troubleshooting operational amplifiers and
circuits, perform conversions between decimal, binary, octal, and hexadecimal
numbers.
●
Learned
electronic communications theory to include: wave propagation, transmitters,
receivers, pulse code modulation, transmission lines, antennae, and microwaves.
Certifications
●
Cisco
CCNA, CCNA Security, CCNA Voice
●
MCTS:
Windows 7, Configuration
Education
Pre-accepted to Western Governors
University July 2011
●
MS,
Information Security and Assurance – Projected Graduation Feb 2013
Limestone College Mar 2009 – Present
●
BS, Computer Science – Projected Graduation
DEC 17 2011
Life Member US American Legion Nov
2004-Present
Life Member Disabled American
Veterans Jul 2009-Present
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