Solutions Delivery Senior Manager Sample Resume Format in Word Free Download

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Rani

Information Technology & Data Analytics Executive

P.O. Box 1395 Princeton, NJ 08001

Cell:  917-743-9876 rani@yahoo.com

Roles § VP Operations § VP Information Technology § Solutions Delivery Senior Manager § Business Technology, Senior Manager Domain Experience § Pharmaceuticals § Consulting § Scientific Research Tools/Databases/OS § SAP § Oracle § MS SQL Server § MS Office § Visio § Microsoft Project § Windows, Unix Servers § Windows Clients Education ·   MBA, Univ of Chicago ·   PhD, Univ of Miami, Coral Gables, Florida (Mechanical Engineering) ·   MS, Virginia Tech, Blacksburg, VA (Aerospace Engineering) ·   BS, IIT, Kanpur, India (Aeronautical Engineering) Certifications ·   APICS ·   PMP (Trained) ·   SAP SD, MM and ABAP US Citizen

Experience Summary §  15+ years of experience in Information Technology, Data Analytics, Leadership, Strategy, Process Reengineering, Operations §  Demonstrated success in leading global teams and in the development of value-driven solutions implemented globally §  Strong capability to understand underlying business needs and leadership skills to drive the success of multi-million dollar technology initiatives through iterative solutions §  Experienced in leveraging technology to drive-down operational costs and enhance quality §  Led and participated in a variety of full life cycle projects, from selling through deployment §  Adept at leveraging data & technology in sales, marketing, and operations §  Interfaced with all levels of internal and external client management, during all phases of projects §  Managed RFP process, and successfully engaged on-shore and off-shore service providers in several projects §  Successfully leveraged cloud computing to improve reliability, reduce infrastructure footprint, and decrease costs §  Managed directly, and in a matrix environment, to deliver business and technology solutions §  Proficient in relational database design and implementation, and in the use of structured and unstructured data to drive business intelligence Additional Accomplishments §  Delivered business and software solutions on-time under immoveable deadlines §  Championed a compliance solution and a Key Opinion Leader solution, with primary ownership for technology but took lead on framing the business problem as well §  Successfully restructured technology and operational teams to deliver increased value, faster and in a more predictable manner at nearly 50% - 70% of costs; while elevating the trust and respect for the teams §  Creatively managed technology development in a cost-conscious and resource strapped environment over an extended timeframe Skills Inventory §  Leadership, Strategy, Innovation §  Project Management & SDLC management §  Business Analysis, Modeling, Design

Employment History

Informed Medical Communications, Inc., Edison, NJ

Leading provider of Medical Marketing Services to the Pharmaceutical and Device manufacturers

June 2010 to Present

Vice President, Operations and Information Technology

• Member of leadership team - contributing to organizational strategy and M&A evaluations
• Responsible for management of meeting planning Operations and Information Technology teams
• Managed the transition of teleconferencing services to an external provider to reduce fixed costs
• Developed work/revenue planning tools to improve efficiency and predictability in operations
• Decreased operational costs by 35% within 6 months of taking over by streamlining work, creating transparency, and improving the technical tools
• Identified and implemented a cloud-based SaaS solution for campaign management
• Innovated on process and service innovations and managed their implementation
• Led the data and reporting team and managed a CRM of over 1M Healthcare Professionals, partitioning data across clients and with integration to multiple third

Informed Medical Communications, Inc., Edison, NJ

February 2009 to June 2010

Vice President, Information Technology

• Led the development and implementation of technology strategy
• Member of leadership team and contributed to organizational strategy
• Successfully managed a 50% reduction in the IT budget while improving the reliability and throughput of IT through prioritization, skill-set improvement, creating transparency, driving accountability at all levels, renegotiating vendor contracts, and reducing infrastructure and communication footprint
• Improved the performance and usability of the core home-grown ERP application
• Improved the reliability of core infrastructure to less than 1 failure a month from nearly one failure each day through better monitoring and clear division of labor
• Automated the creation of compliance reports and several other client reports
• Provided support to improve reliability in operations

Pfizer, Inc.

April 2001 to February 2009

Senior Manager, Solutions Delivery, US Pharmaceuticals

• Collaborated with senior leadership in marketing, sales, and medical groups to develop technology strategy that addressed key business challenges and championed the development and implementation of technology solutions company-wide. Demonstrated solution value and benefits to build consensus, lobby support, and generate funds.
• Supported brand strategy by spearheading development of publication management system. Solution optimized efficiency in publication development, aligned with brand team objectives, and was adopted as an enterprise solution globally by 25+ brands. Drove project success by managing vendors, educating stakeholders, obtaining funding, creating brand-specific feature sets, and building consensus among multiple brand owners. Solution
• Simplified publication management throughout its lifecycle by facilitating transparency and allowing stakeholders to access information
• Utilized by 1000s of employees (medical, marketing, R&D, etc.) across the world.
• Saved over $15 million annually across brands
• Reduced development costs from $5M to under $700K by centralizing development
• Worked with senior leadership to conceptualize and develop a cross-functional, cross-brand CRM strategy for managing 20,000+ key opinion leaders. Oversaw vendors and agencies throughout the product’s lifecycle.
• Facilitated relationship management with opinion leaders by developing a centralized database using data from nine internal/external databases, including NIH’s database.
• Solution provided a single view of the customer across company’s units worldwide.
• Having a common database internally saved over $2.5 million per year in agency costs
• Orchestrated the creation and implementation of online solution for providing contracting, compliance and brand training, and promotional slide kits to 20,000 speakers across 20+ brands.
• Solution provided easy access to approved materials (real time), maximized compliance, and allowed training of all speakers at dramatically reduced costs.
• Saved in excess of $40 million in live training costs by providing an online platform.
• Ensured compliance with California Healthcare Law by driving process improvements through online solution. Directed team of senior-level executives.
• Minimized need for paper-based reports, saved hundreds of man-hours, and maximized efficiency and compliance.  Savings of hundreds of thousands of dollars
• Provided technology strategy for major neuroscience brands. Created audience-focused network of patient facing websites
• Achieved 40% increase in traffic and improved amount of time spent by each visitor
• Efforts required complete overhaul and redesign of flagship sites. Managed all aspects of technology strategy, from vendor selection to marketing messages.

Proxicom, Inc., Los Angeles, CA

Interactive agency providing web-enabled solutions to fortune 1000 companies

February 1999 to March 2001

Lead Consultant and Manager of Enterprise Solutions Practice

·         Managed enterprise-level Internet initiatives for fortune 1000 clients

·         Contributed to the strategy and implementation of B2B and B2C sites

• Participated in business development efforts, recruiting, training, and performance evaluation
• Wrote proposals that generated over $5 million in funds and grew enterprise solutions practice in LA from two to six professionals and contributed to office growth from seven to fifty professionals

Deloitte Consulting, Inc., Santa Ana, CA

February 1997 to February 1999

Senior Consultant, SAP Practice

·         Drove strategy and implementation of Business-to-Employee and Business-to-Business websites

·         Customized and deployed SAP FI, MM, and SD modules at organizations in different industries

·         Participated in selling of web-enabling SAP implementations

·         Created and implemented first web-enabled multi-vendor- catalog ordering integrated into SAP

·         Led implementation of an online Employee Self Service integration to SAP HR system

·         Integrated a COTS check printing software with SAP FI system

·         Led development teams as a technical lead

Jet Propulsion Laboratory, Pasadena, CA

January 1994 to February 1997

Member of Technical Staff

• Published scientific papers in leading journals and presented work in major conferences
• Gained proficiency in Supercomputing, Relational Databases and Website Development
• Branched into pure IT roles and created web-based talent management tool for use in JPL

Univ. of Miami, Miami, FL; Univ. of Maryland, College Park, MD; National Research Council

Jun 1988 to January 1994

Research Associate

• Computer simulation of ocean physics to understand and predict El Nino
• Development of numerical algorithms to evaluate physical parameters from observations
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