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Duluth , GA 30001 *maya@ymail.com
TECHNICAL
SKILLS
TECHNICAL
SKILLS (Cont’d)
UNIVERSITY OF MIAMI , Coral
Gables , FL
HONORS & ACTIVITIES
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Maya Sabnani
[Infrastructure/Enterprise/Solutions Architect]
[Principal/ Senior Manager/Technical Director]
309
Kingsley Park Lane (404-386-9876
EXECUTIVE PROFILE
Experienced
technologist with 16 years of achievements in software analysis / consulting,
IT management, system design architecture, enterprise-wide technology planning
and agile development practices. Proven
track record in directing successful projects, boosting company revenue and
increasing customer satisfaction utilizing the following demonstrated
competencies:
·
Meticulously assess customers’ needs and bridge
technology gaps, transforming corporate vision into project realization.
·
Strong negotiation and P&L responsibility /
budget management skills.
·
Proficient in presenting and communicating with
C-level executives.
·
Possess the creativity and passion to
streamline operations, reduce cost, and drive innovation across teams.
·
Combine strategic thinking and business acumen
with technical expertise to maximize return on investments.
·
Subject matter expertise in mission critical
solutions, operational / business support systems (OSS/BSS), e-commerce
development lifecycles (SDLC), portal collaboration tools, multi-tier
distributed architectures, and “off-shoring”. Competent in numerous
object-oriented design & development methodologies, application programming
interfaces, security standards, data warehousing, networking protocols and
large-scale system hardware.
·
Demonstrate success as a team leader and
visionary possessing the commitment and discipline to drive towards results.
·
Highly flexible and organized with the proven
ability to adapt and react quickly in a high pressure, fast paced environment.
CORE COMPETENCIES
·
Cloud Computing
|
·
Outsourcing
|
·
Systems Architecture
|
·
Server Virtualization
|
·
|
·
Disaster Recovery
|
·
Business Intelligence
|
·
Distributed Computing
|
·
Capacity Planning
|
·
Team Leadership & Management
|
·
Customer Relationship Management
|
·
|
TECHNICAL
SKILLS
OS
Platforms
|
MS Windows (Desktop: 95 / 98 / NT / 2000
/ XP / 7), MS Windows Server (2000 / 2003), MS DOS, UNIX (HP-UX / SCO /
X-Windows / Sun Solaris / RH Linux / IBM-AIX / Mac OSX) and VMS
|
Languages
|
Java (J2EE), C/C++, Informix 4GL, PL/SQL,
Perl/Shell Scripting, Pascal /
|
Databases
|
Informix, MS Access, MS SQL Server,
Oracle 10g w/RAC and Hyperion Essbase
|
Reporting
|
|
Packages/
Utilities
|
Rational Rose, MS Project, MS Visio, MS
Office, MS Project, IBM CMVC, Keystone Remedy and MS Visual SourceSafe
|
Web
Tools
|
Internet Explorer, Netscape Firefox,
HTML, XML, Sun One, BEA Weblogic Express, BEA Weblogic Server, BEA AquaLogic,
RH JBoss, Apache Tomcat, Internet Information Services (IIS) and CA SiteMinder
|
Operational
Enablement Tools
|
BMC Remedy ITSM, BMC CMDB, CA Autosys R11,
Avocent DSView, CA eHealth, CA Spectrum, HP BSA Suite, HP Service Automation
Reporter, VMWare Virtual Center and MS SCOM
|
Hardware
|
NorTel Switches (DMS 100/200 &
Voice-Mail), Load Balancers (Cisco & Netscalers), Avocent MergePoint, Network Attached Storage (NAS), Nokia Firewalls, PBXs, EMC Storage
Arrays, Sun Enterprise Class Servers, IBM Enterprise Class Servers &
AS/400, HP Enterprise Class Servers, Dell PE Servers Mac and PC
|
TECHNICAL
SKILLS (Cont’d)
Security/
Network
|
Virtual Private Network (VPN), Local/Wide
Area Network (LAN/WAN), Storage
Area Networks (SAN), TCP/IP,
Wireless (GSM, TDMA, CDMA, BlueTooth, 802.11x, 3G, EDGE), Voice Over IP
(VoIP), SSL, HTTP and Data Encryption
|
Misc./
Other
|
Domain Name System (DNS), RAID Levels, MS Active Directory (AD), UML, Veritas
Clustering (VCS), Connect Direct, Citrix XenApp, VMWare ESX, OOA/OOD,
OSS/BSS, CTI, IVR, MQ Series, Service Oriented Architecture (SOA), LDAP, Enterprise
Backup & Recovery, Disaster Recovery & Business Continuity Planning
(DR/BCP) , Enterprise Service Bus (ESB), JAD/RAD, SAMBA, SOAP, Data
Warehousing, ODBC, JDBC, Informatica ETL, CGI, Systems Management Server
(SMS), DDS, RPC, SSH, SMTP, MAPI, SCM, LHS BSCS, Genesys Rating Engine,
MetaSolv, Siebel CRM, Hyperion EPM and Telcordia Granite
|
PROFESSIONAL
EXPERIENCE
CHECKFREE CORPORATION INC.; Atlanta ,
GA
Position: TechnicalDirector (Chief Architect)
Key Attributes:
·
Steward end-to-end architecture solution
designs (blueprints), infrastructure roadmaps and commitment level estimates
for enterprise class systems utilizing the TOGAF framework. Validate “As built”
designs are consistent with methods & standards, promote IT strategy, and
align with data center operations.
·
Influence strategic technology direction across
all areas of the technical and business community.
·
Champion creative solutions for very complex
requirements often leading large and highly visible programsthat have
significant impact on the future competitive advantages of the corporation.
·
Manage task allocation, deployment and
development of the tools engineering team.
·
Budget P&L goals based on future shared
infrastructure prioritiesas stipulated by executive leadership.
·
Partner with technology vendors and interfacing
teams to produce high-quality deliverables on time.
Top
Projects / Accomplishments:
Ø Instigating Data Center
Ø Promoting Data Center
COX COMMUNICATIONS
INC.;Atlanta , GA
Position: Enterprise
Key Attributes:
·
Steered application teams and competency
centers on best practices that leveraged service-oriented computing platforms.
·
Provided thought leadership on value-adding
options that leverage new and emerging solutions to meet business needs.
·
Conducted research on technology trends to
support infrastructure development efforts, and recommended those that would
increase cost effectiveness and agility.
·
Served as liaison between the various
operations teams and business unit customers, adjusted plans as needed and
drove towards final user acceptance of deliverables.
·
Documented and collaboratively
fosteredunderstanding of the company’s existing environments encompassing
virtual and shared technology.
·
Forged relationships with senior leadership to
understand and execute the company’s strategic “big-picture” direction.
Top
Projects / Accomplishments:
Ø
Shaped conversion to New Enterprise Reporting
Tool: Data Warehouse Group opted to migrate from
Business Objects (BO v6) to Oracle Business Intelligence (Oracle BI) in 2007.
Held responsible for researching the product, building a migration plan, and
formulating a design of the proposed solution. Produced blueprints depicting
Oracle BI and its integration details with the following configuration items:
Apache, Active Directory, Oracle RAC Databases, Linux RedHat, OC4J, VM File
Shares and Cisco load balancing for multiple servers / nodes. System was
successfully implemented on time and in budget. The company is currently
realizing significant support savings which was previously paid annually to BO.
Ø
Steered Leading-Edge EPM (BPT) rollout:The VP of
the Financial Planning Group launched a high visibility fast-track initiative
to implement Oracle Hyperion EPM (Enterprise Performance Management) Version 11
- for migration of their processes to an adaptive budget and rolling forecast.
The deployment coupled home grown operational data stores with Essbase Analytics
and Hyperion components running in Weblogic containers. Directed overall
technology strategy from the ground up while juggling mixed agendas from Oracle
Consulting Services (OCS) and Ernst & Young (E&Y Delivery Team) to
deduce an overall architecture that meets the needs of all implementers and
stakeholders. Conducted extensive
research in the EPM product suite and led design sessions encompassing build
scenarios or alternate strategies. Compiled final deliverables based on a
varied application stack: Apache, Weblogic Application Server, IIS, VMWare
Virtual Server, Active Directory, Oracle 10g Databases, and Citrix NetScaler
Load Balancers. Project completed on budget and 1 month prior to projected end
date.
AT&T INC. / BELLSOUTH CORPORATION; Atlanta , GA
Position: Integration Architect / Technical
Lead
Key Attributes:
·
Compiled infrastructure designs and roadmaps
for numerous C-level driven initiatives that involved participation in
architecture compliance committees.
·
Interpreted business / technical requirements
and made recommendations in line with “lessons learned”.
·
Aggressively negotiated pricing with third
party suppliers leveraging bulk rate discounts and trade-in equipment
concessions.
·
Provided ongoing technology support to business
units – included but not limited to proposal development, cost-benefit
analysis, ROI feasibility studies, risk impacts and general trouble-shooting.
·
Interfaced extensively with implementation
teams and help deskstaff to provide support on outages and technical issues.
Top
Projects / Accomplishments:
Ø
Successfully deployed a multi-tiered global
architecture for outsourcing development and customer support to India
Ø
Directed System Consolidation Initiative:
re-architected systems to reduced hardware footprint (total server count) in
the business unit while increasing average CPU utilization from 20% to 50% for
each machine. Conducted study of numerous applications and their application
stacks for various environments including but not limited to the following: HP
/ HP-UX, Sun / Solaris and IBM / AIX. Procured 3 HP Superdomes, 2 Sun E20000’s
and 3 IBM 670’s as the platforms of choice to replace 25+ servers. New machines
were clustered (Sun Cluster, Veritas Cluster, BEA Clustering) together in
multi-node configurations and laid out in n-tier architectures. Applications
were ported onto new systems leveraging discrete domains, virtual partitions and
micro-partitions. Old Systems were retired and support charges reduced by $3M
per annum.
Ø
Reduced level of effort for projects requiring
interfaces to external entities (e.g. Partners) by 33%. Facilitated white board
sessions with Developers and Subject Matter Experts that proved XML coupled
with SOAP, JMS and BEA WLI to be the method of choice. Determined capacity of
proposed system and procured IBM P650 Servers and EMC SOD / COD hardware for
housing the application. Recommended servers be setup in a HA configuration
using Veritas Cluster Services and Global Load Balancing (Cisco Switches) for
Disaster Recovery. Presented design methodology and potential cost savings
(funding model) to the business unit.
BELLSOUTH.NET
INC.;Atlanta , GA
(Now
part of AT&T Inc.as a result of
acquisition)
Position:
Principal Systems Analyst
Key Attributes:
·
Supplied business and technical knowledge
leadership to all internal centers.
·
Led design efforts with focus on gap analysis, rational
unified process (RUP), JAD, RAD, and object oriented design.
·
Participated in the implementation phase of
launched business solutions providing oversight to the deployment of both
application and infrastructure components to ensure compliance.
·
Conferred with personnel of organizational
units to identify problems, ascertain specific input and output conditions, and
thereafter directed creation of robust technical designs
·
Researched and produced business requirements
through iterative reviews with the “client”.
·
Shaped and Stewarded IT Strategy via product
evaluations and feasibility studies.
·
Mentored several (5 - 8) team members by
providing technical guidance and oversight.
Top
Projects / Accomplishments:
Ø
Served on the Y2K Crisis Team: first in a
contingency planning capacity and then in a problem resolution capacity during
the “cross-over” event. Deviated from
normal work duties that included network monitoring and redirection of
trouble-tickets to the Central Information Center (CIC).
Ø
Acted as Project Manager: evaluated
numerous e-commerce (Email Management) solutions against the business
needs. Prepared recommendation and aided
in the contract negotiations with the vendor. Revamped and documented email
processes and implementation subtasks for business rules development, content
management and deployment.
Ø
Conducted CRM Study: Performed
research to collect and document the company’s global business/IT requirements
based on feedback from management. Evaluated numerous e-commerce CRM solutions
(such as Siebel, Clarify and Vantive) and reported on findings. Conducted a
detailed Impact Analysis on the company’s master customer database and customer
care applications.
LHS COMMUNICATIONS SYSTEMS INC.; Atlanta , GA
(Now
part of Schlumberger Limited as a
result of acquisition)
Position:
Senior IT Consultant
Key Attributes:
·
Transacted data conversion/migration and
integration procedures to implement the billing product (BSCS).
·
Created and researched BSCS trouble tickets in
CMVC relating to batch modules.
·
Performed numerous Java & C/C++ bug fixes
and entered findings and recommendations into CMVC.
Top
Projects / Accomplishments:
Ø
Initiative “GlobalStar Brazil Brazil
Ø
Initiative “Chase Telecom, BSCS 5.2.0”:
Developed tailored High Level Designs (HLDs) and Functional Specifications for
billing handlers. Translated designs and configurations into batch code (i.e.
C, Unix Scripts, Database Scripts & Embedded SQL) using the base-line code
in CMVC. Aided in the code related trouble-shooting process following deployment.
Ø
Identified and documented best practices for
the sales office help desk support process that, when consistently applied,
significantly reduced complaints and improved satisfaction of the office and
first level support personnel. The
documented process was later modified and adopted as the model for numerous
functions within the department.
Ø
Won Focus Awardand monetary
bonus for designing a streamlined approach in generating customer invoices, in
the Billing System, that was verified by reduction in run times resulting in
speedier invoice generation.
CABLE & WIRELESS
PLC,
St. Michael , Barbados
Position: Computer Programmer
Key Attributes:
· Analyzed,
designed and developed data processing systems.
·
Prepared
and ran QA tests on developing systems to validate accuracy.
·
Documented systems
according to prescribed standards.
Projects
/ Accomplishments:
Ø Initiative “Graphical
Reporting & Automatic Provisioning of Enhanced Services (GRAPES)”: Gained
DMS 100/200 Switch expertise through extensive training. Built interface to
automate commands to NorTel switches via a GUI
front-end written in Delphi . Coded back-end
batch and socket programs written in C/C++, Perl/Shell Scripts and Informix
4GL/SQL on a UNIX platform. Created a “universe” of database-objects in
BusinessObjects – developed & exported customized reports built in this
tool to accommodate novice users.
Ø Initiative “Automatic
Message Accounting (AMA) System”: Acted
as Project Leader. Configured the X.25
link for poll billing data (CDRs) from the DMS.
Designed and developed the Informix RDBMS to house the CDRs. Coded Perl/Shell scripts and network/socket
programs in C to communicate with the DMS. Generated a “billing universe” of
database-objects using BusinessObjects.
Developed an interface to the billing system residing on a VAX/VMS
platform. Supervised system testing, training and deployment.
Ø
Received “Employee of the Month”
award.
SEMINARS & WORKSHOPS
Conflict Resolution in the Workplace
Supervisors
and the Law
TOGAF
8 Framework
ITIL
Framework
EDUCATION
Bachelor
of Science, Computer Engineering (Honors)
National
Dean’s List
HONORS & ACTIVITIES
Eta Kappa Nu Honor Society
Institute of Electrical and Electronic Engineers
IMMIGRATION STATUS
U.S. Citizen
RECOMMENDATIONS &
REFERENCES
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