Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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Elsa
Boykin
309
Terrell Mill Rd.
Marietta,
GA 30001
(404)
543-1230
elsa.boykin@hotmail.com
.
Objective:A
position that utilizes my current skills and abilities combined with an
opportunity for personal and professional development
Summary:Several years of experience in the medical field which
includes customer service, data entry, and administrative work.Ability to
communicate effectively both verbally and in writing.Great Organization
skills.Excellent knowledge of Word, EMR, Aria, Greenway, Switchboard, Excel,
Outlook, Internet and Lotus Notes.
PlaceMed Recruiting Temporary PositionRoswell, GA
Atlanta Cancer Care Atlanta, GA Medical Records Analysis 4/2011-5/201
-Maintained patient files and
retrieved files for scheduled appointments; filed study patient charts; filed
all patient data upon receipt of information; initiated records for new
patients and created computer index; prepared file
USA Resume
; maintained filing statistics; audited filing sequence.
USA Resume
; maintained filing statistics; audited filing sequence.
-Responded
to requests for medical records; processed letters and reports; answered and
directed telephone calls.
-Retrieved patient schedules from
computer system; distributed lab reports to physicians, and materials to other
departments; requested information from various departments; responded to
correspondence requests.
-Scanned records and documents for medical records.
Spherion
Temporary PositionsAtlanta,
GA
Medical
Admin/Data Entry04/2006 to 01/2011
UPS
Innoplex Roswell, GA Customer Service Rep
9/2010-1/2011
-The
ability to develop key relationships with customers, UPS branches and overseas
colleagues via telephone.
-Effectively handle customer inquiries through efficient inbound customer phone calls and emails.
-Provide information and solutions to customers contacting the UPS Call Center and to ensure satisfactory resolution.
-To operate via phone as a representative of UPS and to politely handle customer inquiries relating to pickups, complaints and general inquiries.
Hewitt Associates Atlanta, GA Data Entry Clerk 9/2006-12/2006
-Examined and analyzed family records such as marriage certificates, working affidavits, and birth certificates in order to determine eligibility for 2007 insurance coverage on behalf of Bellsouth employees and members of their family.
-Reviewed data regarding joint accounts and W-2 forms in order to determine if the couple were still married.
-Inspected documents of children to determine whether or not the child was still enrolled into school and of age for benefits.
-Inserted approval or denial into Client for Windows.
-Knowledge of HIPPA rules and regulations
Affiliated Computer Services Atlanta, GA Customer Service Rep 4/2006-9/2006
-Assisted members and providers with Medicaid and Peachcare for kids information.
-Provided eligibility, benefit coverage, took order request, updated information, and assisted with paid or unpaid claims using Multi Health Network and Omni Track.
-Ensured that claims or eligibility issues were promptly addressed, documented, and rectified, accurately and on time with a proper follow-up.
-Knowledge of HIPPA rules and regulations.
-Effectively handle customer inquiries through efficient inbound customer phone calls and emails.
-Provide information and solutions to customers contacting the UPS Call Center and to ensure satisfactory resolution.
-To operate via phone as a representative of UPS and to politely handle customer inquiries relating to pickups, complaints and general inquiries.
Hewitt Associates Atlanta, GA Data Entry Clerk 9/2006-12/2006
-Examined and analyzed family records such as marriage certificates, working affidavits, and birth certificates in order to determine eligibility for 2007 insurance coverage on behalf of Bellsouth employees and members of their family.
-Reviewed data regarding joint accounts and W-2 forms in order to determine if the couple were still married.
-Inspected documents of children to determine whether or not the child was still enrolled into school and of age for benefits.
-Inserted approval or denial into Client for Windows.
-Knowledge of HIPPA rules and regulations
Affiliated Computer Services Atlanta, GA Customer Service Rep 4/2006-9/2006
-Assisted members and providers with Medicaid and Peachcare for kids information.
-Provided eligibility, benefit coverage, took order request, updated information, and assisted with paid or unpaid claims using Multi Health Network and Omni Track.
-Ensured that claims or eligibility issues were promptly addressed, documented, and rectified, accurately and on time with a proper follow-up.
-Knowledge of HIPPA rules and regulations.
Primary Care Physicians of AtlantaAtlanta, GA
Scheduler/Operator 7/2008 to 9/2010
-Coordinated weekly schedules for nine Internist for visits
such as Office calls, Follow-ups, Physicals, X-rays, EKG's, Treadmills, and
Referrals.
-Answered phone calls regarding lab results, referrals, medication refills, and appointments.
-Provided patients with instructions regarding upcoming appointment.
-Documented and submitted patient reminders for upcoming appointment.
-Documented and submitted refund checks to patients.
-Handled patient complaints and respond with care.
-Knowledge of HIPPA rules and regulations
-Answered phone calls regarding lab results, referrals, medication refills, and appointments.
-Provided patients with instructions regarding upcoming appointment.
-Documented and submitted patient reminders for upcoming appointment.
-Documented and submitted refund checks to patients.
-Handled patient complaints and respond with care.
-Knowledge of HIPPA rules and regulations
Amedisys
Home HealthcareAlpharetta, GA
Field
Schedule Coordinator03/2007
to 7/2008
-Received
and entered data for new and current patients and employee records.
-Created, maintained and updated the clinician's schedules according to authorizations and patient needs.
-Maintained clinician's availability lists.
-Served as the point of contact for all interactions with clinical team members, administrative associates, referral sources and patients.
-Ensured adherence to company policies associated with record establishment, retention, maintenance and confidentiality.
-Prepared clinical records for new patients upon receipt of referral. Completed quantitative administrative review of clinical records at start of care and upon patient discharge.
-Filed incoming documents daily. Maintained a control procedure for active patient files. Maintained a tracking system to ensure clinical records are current according to company policy and regulatory requirements.
-Partnered with Clinical Manager to oversee patient intake and inquiries and assess patient needs.
-Knowledge of HIPPA rules and regulations
-Created, maintained and updated the clinician's schedules according to authorizations and patient needs.
-Maintained clinician's availability lists.
-Served as the point of contact for all interactions with clinical team members, administrative associates, referral sources and patients.
-Ensured adherence to company policies associated with record establishment, retention, maintenance and confidentiality.
-Prepared clinical records for new patients upon receipt of referral. Completed quantitative administrative review of clinical records at start of care and upon patient discharge.
-Filed incoming documents daily. Maintained a control procedure for active patient files. Maintained a tracking system to ensure clinical records are current according to company policy and regulatory requirements.
-Partnered with Clinical Manager to oversee patient intake and inquiries and assess patient needs.
-Knowledge of HIPPA rules and regulations
Metro One TelecommunicationsMarietta, GA
Lead Operator06/2003
to 03/2006
-Provided
enhanced directory assistance to wireless customers with Nextel, Sprint, Boost
Mobile, Alltel, and MCI.
-Provided directions, daily horoscopes, weather, and stock quotes.
-Placed hotel and restaurant reservations.
-Provided movie listings and show times as well as event information for concert and sports events.
-Assisted team members with calls.
-Monitored team telephone calls for quality assurance.
-Documented all monitored phone calls, delivered feedback, and assisted team manager.
-Provided directions, daily horoscopes, weather, and stock quotes.
-Placed hotel and restaurant reservations.
-Provided movie listings and show times as well as event information for concert and sports events.
-Assisted team members with calls.
-Monitored team telephone calls for quality assurance.
-Documented all monitored phone calls, delivered feedback, and assisted team manager.
Education:Cornerstone High SchoolTownsend, GA
Diploma2002
References:To
be submitted upon request
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