Customer Service Representative Resume Summary in Word Format Free Download -->

Customer Service Representative Resume Summary in Word Format Free Download

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Elaine Ros
309 Chapel Street, New Haven, CT 06001
(203) 215-9876
telaine@gmail.com

EDUCATION
University of Rhode Island, Kingston, RI
Major: Latin American Studies

WORK EXPERIENCE
St. Francis/St. Rose of Lima School, June 2009 – Present
Kindergarten Aide & 3rd Grade Aide
·        Experience with teaching early literacy, math skills and in-class work.
·        Testing students to determine literacy level.
·        Grading spelling tests and math quizzes.
·        Supervising groups who are in the listening center.
·        Oversee students working with word games and puzzles during literacy period.
·        Stand in for the teacher during occasional enforced absences from class.
2nd Grade Aide/Tutor
·        Gained experience in working with people whose first language is not English.
·        Obtained experience in teaching basic and slightly more advanced math.
·        KidCare (Afterschool).
·        Helped students during homework time.
·        Kept track of when children were picked up and by whom.
·        Supervised during snack time and outside time.
·        During verbal discrepancies, negotiated with students and broke up arguments.

Higher One, December 2006 - January 2007
Customer Service Representative
·        Learned the basics of working with databases and account security.
·        Assisted customers with account queries, password problems, and setting up accounts.
·        Developed problem-solving skills.
·        Sharpened focus when faced with complex problems.

Farnam Neighborhood House, Summers of 2004 and 2005
Camp Counselor
·        Participated in camp activities alongside children.
·        Maintained a calm, friendly attitude while interacting with children.
·        Developed leadership skills.
·        Improved problem solving skills while working with others.

Nursery School Worker (Nursery Exchange Program) May 2007 – June 28, 2007
·        Supervised various activities including painting, woodcraft, collages and playtime.
·        Managed confidential information and other office work as needed.





VOLUNTEER WORK
OpenOffice Documentation Project, 2005 – 2011
·        Tested new layouts or functions which have been set up on the official website.
·        Developed more understanding of how software is programmed and used.
·        Basic troubleshooting on non-Microsoft software.
·        Familiarization with OpenOffice programs.

Projects Abroad – Costa Rica, January 2009 – mid-April 2009
·        Assisted with repainting and otherwise repairing a local schoolhouse.
·        Taught English to children in grades 5 and 6.
·        Taught an advanced conversational class to university students.
·        Sharpened comprehension and improved ability of spoken Spanish.
·        Polished leadership skills and teaching skills.
·        Honed problem-solving skills while working with others.

ORGANIZATIONS
Latin American Students Association (LASA) Chapter – Kingston, RI
Health Services & Stress Reduction for a Healthier Life – Kingston, RI

SKILLS
Proficient in Internet Navigation, Open Office, Email, and typing speed 48-50 WPM.
Experienced in Microsoft Word, Excel, and PowerPoint.
Understanding of oral and written Spanish.


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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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