Customer Care Representative Resume Format in Word Free Download -->

Customer Care Representative Resume Format in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Joy Earle  ~  503-267-9876 ~ joy@comcast.net

Summary:
  • Results-driven and highly qualified professional with experience and success as Inside Sales and Sales Support Representative
  • Adept at educating clients on company products, acquiring new accounts, expanding the client base, and ultimately generating higher lives of  revenue.

Skills:
  • Microsoft Word and Outlook, Power Point and Excel, SAP and MAX order systems, Goldmine, Sage, Sugar, Sales Force CRM systems.
  • Other software programs include QuoteWerks, Labmate and Oracle.
  • Typing 85 wpm.

Professional Experience

Tektronix  - Calibration Services Group, Beaverton OR                06/2011-10/2011        
Customer Care Representative
  • Worked directly with customer and provided quotes and status of calibration services
  • Resolved customer complaints with outside labs
  • Worked with various software programs daily which included but not limited to Oracle, Access, Labmate, QuoteWerks, Excel, and Microsoft Outlook

Planar – Home Theater Group, Beaverton, OR                              11/2010-04/2011
Operations Sales Support Representative
  • Processed sales orders for the HomeTheater business unit group using various software programs
  • Maintained existing accounts records and reports; updated Microsoft CRM and SalesForce CRM
  • Assisted customers with shipping and back order requests and resolved any pricing questions
  • Worked with outside sales representatives to update their monthly reports using Microsoft CRM
  • Worked with marketing on promotional program using Excel spread sheet to track status of customers rebate

SurePower/Cooper Bussman, Tualatin, OR                         09/2010-10-2010
Sales Account Associate – Special Projects
  • Assisted with software conversion from MAX to SAP.
  • Processed customer sales orders using various systems

Better Business Bureau, Lake Oswego, OR                                   01-2010-06/2010
Business Relations Representative
  • Verify company credentials, licensing, bonding, insurance etc, via the Secretary of State, CCB Board and other appropriate departments to their industry
  • Contact AK, WA, and OR State business owners regarding BBB Accreditations qualifications and sell Accreditation.
  • Consult business owners on ways to improve their BBB rating

Shounco Design Studios, Beaverton, OR                                         06/2009-09/2009
Inside Sales Representative
  • Contacted companies to introduce CAD software programs.
  • Pre-qualified leads for outside sales representatives.
  • Maintained CRM data base with updated information.

APCON, Wilsonville, OR                                                                  06/2007-12/2008
Sales Representative
  • Developed qualified leads to build sales pipeline.
  • Established point of contact with client to introduce company products and services.
  • Produced sales activity reports using CRM, Groove, and Excel.

Micro-Power Electronics, Beaverton, OR                                       09/2005-11/2006
Sales Associate
  • Managed new sales leads for outside sales managers using CRM and various spread sheets in Excel.
  • Worked directly with sales engineer and outside sales representative to bring a $3 million account.
  • Initial point of contact for new companies to introduce manufacturing and design services.

Unidata America, Lake Oswego, OR                                               12/2001-08/2005
Sales Representative
  • Worked with existing customers to introduce new products, repeat orders and provide product information.
  • Provided quotes and product availability.
  • Ran office as needed.

Newark Electronics-Premier Farnell, Portland, OR                        09/1997-08/2000
Sales Specialist
  • Sold electronic/light electrical products to established account base.
  • Grew account base to reach sales of $500, 000 per month.
  • Provided quotes.

Education
Associate Degree, Business Administration, 2007







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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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