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Teresa Savage

Senior Lean Six Sigma Project Manager

teresa@gmail.com

817-825-9876, Texas, 76001

Senior Lean Six Sigma Project Manager Summary

Senior Project Manager with expertise in lean manufacturing, six sigma, and quality assurance management applied to global supply chains, telecom, medical devices and aerospace resulting in a total financial impact over $65M; Certified Lean Six Sigma Master Black Belt and PMP Candidate

Key Accomplishments

·       Managed large project portfolio of over 50 North America, Europe and China business improvement projects (define, measure, analyze, improve, control) resulting in $100M savings over last three years; included management of certification program for over 100 Lean Six Sigma Green and Black Belts.

·       Directed US, APAC, EMEA Supply Chain Material Lead Time Reduction project team of 40+ members that saved $4.6M using kaizen events, kanbans, statistical process control, time series analysis, material flow level loading, customer takt time and lean pull systems.

·       Solved quality and manufacturing defect problems resulting in $20M in cost savings for US, China & Japan customers, manufacturers and suppliers through the use of root cause analysis and corrective action, Pareto analysis, hypothesis testing, statistical process control charts, time series analysis, variation analysis, distribution analysis and categorical data analysis resulting.

Professional Experience

Motorola                                                                                                               11/1997 – 02/2011

Lean Six Sigma Black Belt Project Manager                                       Fort Worth, Texas 02/2001 – 02/2011

·       Facilitated annual executive strategy planning sessions to identify and plan business improvement projects.

·       Project Leader that reduced response cycle times for customer reported quality, manufacturing and design issues through value stream mapping and standardization of return and failure review board processes and procedures across the United States, Europe, China and Japan.

·       Developer and corporate course instructor for Six Sigma, Lean Manufacturing, Green Belt, Black Belt, Leadership, Engineering and Statistics courses.

·       Co-Authored White Paper for creating and developing a Field Reliability Prediction Tool using Bayesian Statistics.

·       Project Leader that increased US and China Supply Chain Material Demand Responsiveness with savings of $4.5M through design and implementation of an automated statistical process control system for managing material shortages and lead times.

·       Project Manager for Hardware Development Engineering process improvement project to implement multi-technical design guidelines, on-demand automated training and predictive reliability measures resulting in cost avoidances of $1.5M.

·       Project Leader for Global 3rd Party Projects to standardize Warranty/Service Contracts and Supplier Part Qualification processes resulting in $15M Savings and $12M Cost Avoidance.

·       Mentored, coached or facilitated over 50 Green and Black Belt improvement teams, 30 Green Belt certifications and 10 Black Belt certifications.

·       Created and delivered hands-on instruction for quality tools such as statistical process control (SPC), measurement systems analysis(MSA), gage repeatability and reproducibility (Gage R&R),  5S (Sort, Straighten, Shine, Standardize, Sustain), process capability, analysis of variance (ANOVA) and hypothesis testing.

Staff Supplier Development and Quality Engineer                       Fort Worth, Texas 02/1999 – 02/2001

·       Developed, led and governed over 20 Process Improvement Workshops for supplier manufacturing and quality process improvements resulting in savings of $3.6M and defect reductions from as high as 270,000 defects per million to 0 defects per million. Workshops included cross-functional engineers, managers and technicians covering a diverse set of suppliers, commodities, manufacturing processes and hardware designs.

·       Partnered with division, sector and corporate level technical communities in defining, launching and leading strategic supplier development engineering and tactical supplier quality improvements.

·       Audited over 50 internal and supplier quality management systems, policies and procedures in Europe, US and China required for TL9000 and ISO 9001 certifications.

Quality Assurance and Reliability Lab Manager                           Fort Worth, Texas 11/1997 – 11/1999

·       Led, coordinated and conducted root cause failure analysis and corrective action, accelerated life and reliability testing for telecommunications cellular infrastructure and paging products. Included direct collaboration with cross-functional development engineering and manufacturing organizations.

·       Defined and implemented comprehensive reliability testing processes including government verification and validation testing and reporting.

·       Developed and documented numerous failure analysis and quality test plans for components and assemblies including non-destructive testing, critical parameter measurements, standard work and statistial process control resulting in government approved process and testing certifications.

Previous Employment History

Johnson and Johnson Medical Incorporated (Arlington, Texas)

·       Senior Quality Engineer, Medical Devices (1993 – 1999)

Kenmont Laboratories (Fort Worth, Texas)

·       Quality Assurance Lab Engineer, Pharmaceutical Manufacturing (1992)

Photo Etch (Fort Worth, TX)

·       Statistical Process Control Leader and Optical Engineer, Aerospace Manufacturing (1990 – 1991)

Imperial Tooling and Manufacturing (Arlington, Texas)

·       Quality Engineer, Aerospace Manufacturing (1989 – 1990)

McDonnell Douglas Corporation (St. Louis, Missouri)

·       Associate Calibration Quality Engineer, Aerospace Manufacturing (1986 – 1987)

Awards

·       Numerous Six Sigma, Lean, Leadership Awards from Motorola, J&J, McDonnell Douglas.

·       Defensive Patent for Six Sigma Project Selection Methodology for Motorola.

·       Motorola Science Advisory Board Associate – awarded to less than 1.5% of Motorola engineers.

Education

·       Bachelors of Science (BS) Physics, South Dakota School of Mines and Technology, Rapid City, South Dakota

·       Masters of Science Quality and Reliability Engineering Candidate (18 hours), University of Maryland

Professional Certifications

·       Certified Lean Six Sigma Black Belt (CSSBB), American Society for Quality (ASQ)

·       Certified Quality Engineer (CQE), American Society for Quality (ASQ)

·       Certified Reliability Engineer (CRE), American Society for Quality (ASQ)

·       Certified Quality Auditor (CQA), American Society for Quality (ASQ)

·       Project Management Professional (PMP) Candidate, Project Management Institute (PMI)

·       Certified Lean Six Sigma Master Black Belt, Motorola

Professional Memberships

American Society for Quality (1993 – Present)

·       Section Chair, Fort Worth Section 1416 (2008 – 2010)

·       Vice Chair Strategy and Administration, Fort Worth Section 1416 (2006 – 2008)

·       Section Secretary, Fort Worth Section 1416 (2004 – 2006)

·       Outreach Chair, Fort Worth Section 1416 (2002 – 2004)

·       Certification Refresher Course Instructor, Fort Worth Section 1416 (1995 – 1997)

Project Management Institute (2011)

Skills

Program Management:

·       Project Management Professional (PMP) Body of Knowledge (PMBOK), Initiating, Planning, Executing, Monitoring / Controlling and Closing process groups. Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Risk and Procurement Project Management, Work Breakdown Structure, Schedule, Earned Value Management (EVM), Cost Estimating, Cost of Quality, Activity Cost Estimation, Planned Value (PV), Budget at Completion (BAC)

Lean Manufacturing:

·       Kaizen, 5S, Kanban, Takt Time, Push/Pull/Cell Manufacturing, Value Stream Mapping, Setup Reduction, Waste Reduction, Cycle Time Reduction, Lead Time Reduction, Standard Work, Agile, Rapid

Six Sigma Quality:

·       Defect Reduction, Variability Reduction, DMAIC, DFSS, SIPOC, SPC, DOE, Hypothesis Testing, Reliability, Gage R&R, MSA, Statistics, ANOVA, Cause and Effect, FMEA, Pareto Analysis, Categorical Data Analysis, Root Cause Analysis (RCA), Process Capability (Cpk, Ppk), QFD, Time Series Analysis, Affinity Analysis, 5 Whys, Trend Analysis, 8D, PDCA, A3, Quality Control (QC), Quality Assurance (QA), Quality Management, Quality Engineering (QE)

Team Management:

·       Leadership, Forming, Storming, Norming, Performing, Influencing, Negotiating, Conflict Resolution, Facilitation, Teacher, Instructor

Computer:

·       MS Office: Word, Power Point, Excel, Access, Project, Visio, Outlook

·       Statistical Applications: Minitab, JMP

·       Business Applications: Oracle ERP, Clear Logistics

August 21, 2011

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