Small Business Sales Representative Sample Resume Format in Word Free Download

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Lilly Slack
309 Roosevelt Avenue Charleston, WV  25001 304-989-9876 Email: Lilly@ecswv.com
Current Employer ADT Small Business Sales Representative 2011-Present • Sell products within assigned territory, maintaining assigned sales quota and following established guidelines. • Identify prospects utilizing creative lead generating techniques. • Present sales presentation and proposal to prospects, identifying positive features and advantages of our products and services over those of the competition. Adhere to current ADT policies, procedures, products, programs and services. • Follow up with prospects. • Prepare final contract for signature. • Process work order and complete all paperwork in accordance with approved and standardized         procedures. • Post installation follow-up. • Maintain customer retention by affirming customer satisfaction after the completion of both 6 and 12 months of service Career History           ECSWV (Executive Concierge Services, LLC) Owner, Charleston, WV 2010-Present §  Running errands for businesses and residential clients §  Shuttle services, Business services, Residential services, etc. §  Our passion is to simplify your life.  Our company specializes in timesaving services and lifestyle management solutions that will help ease your stress and create more time in your day.  We provide a wide range of services to enhance your well being and productivity. MARRIOTT    “AYS” Supervisor, Charleston, WV / Raleigh, NC 2000-2010   §  Served as Customer Service Representative dealing with issues and problem solving on a daily basis. §  Responsible for making decisions in the Front Office. §  Headed department in programming and organizing software to improve business relation (“AYS” Website). §  Assisted to install and assemble software (GuestWare) that keeps track of guest’s problems and how to resolve them. §  Developed goals and objectives for the department. §  Established office policies and procedures and implemented with Managers approval. §  Assisted with computer problems §  Ordered office supplies and uniforms. §  Answered 7 line phone and direct incoming calls to appropriate rooms, departments and persons §  Served as lobby concierge, greet guest and attend to guest needs. §  Drove shuttle van (to airport, local businesses, etc.) Education Mountain State University Beckley, WV Associates Degree Business Management

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