Service Coordinator Assistant Sample Resume Format in Word Free Download -->

Service Coordinator Assistant Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


SOFIA  MEADOWS
309 S Broadway
Montgomery, IL  60001
630-486-1230
sofia@aol.com


SUMMARY

Detail-oriented, experienced individual with exceptional multi-tasking and organizational skills.  Background includes large volume account management and various duties within a manufacturing environment.  Recognized for building strong relationships with national accounts and sales representatives.  Works well independently and with a team to effectively achieve company goals.

Skilled in the following computer application programs:

·         Microsoft Office
·         ArtiosCAD
·         Adobe Acrobat
·         Business Works – Version 12
·         Great Plains
·         AS/400
·         JD Edwards
·         KIWI Planning
·         IVP/Enterprise Resource Planning
·         Java

PROFESSIONAL EXPERIENCE

SUNCAST CORPORATION – Batavia, IL                                                2008-2010
Account Manager / Inside Sales Representative

Providing service to all web based customer accounts including inside sales, order entry and conflict resolution.  Resolving customer complaints by analyzing root cause and implementing corrective action.  Attending daily production meeting.  Communicating to sales and customer service teams any production changes and or issues affecting anticipated delivery dates. Monitoring production plan/schedule to insure customers' anticipated needs are met.  Assisting with transition into new software system by testing and submitting data to IT department to identify necessary improvements.  Performing various administrative duties for outside sales team including maintaining email correspondence as well as verbal communication. 


FILTRATION GROUP – Aurora, IL                                                           2005-2007
Customer Service Representative/Administrative Assistant

Independently serviced the organization’s largest customer.  Handled administrative duties for the WW Grainger dedicated sales team.  Managed all aspects of WW Grainger account including inside sales, quotes, order entry and conflict resolution.  Cooperated with IT department to develop software programs to enable web based order entry system to become more efficient and accurate.  Assisted in creation of quoting software system to improve response time.  Performed various administrative duties for National Sales Manager including all written correspondence and verbal communication.  Complied and organized information to provide sales staff with various reports.


SHAMROCK SPECIALTY PACKAGING – Aurora, IL               1999-2005
Sales-Service Coordinator / Assistant to Plant Manager

Coordinated customer service and sales departments.  Managed communication between sales representatives and customers.  Processed and tracked all orders.  Assisted plant manager in production planning/scheduling.  Designed new production items per customer and industry specifications.  Negotiated prices with vendors, purchased finished goods and raw materials.  Maintained company database and warehouse inventory.  Developed and implemented new office and ordering procedures.  Trained new employees as well as existing employees in various software programs and standard operating procedures.  Assisted with ISO implementation.

EDUCATION

Temple Jr. College
Temple, Texas
General Education Requirements working towards Associates Degree in Elementary Education

Temple High School
Temple, Texas
High School Diploma

REFERENCES

Available upon request



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