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Senior Technical Project Manager Sample Resume Format in Word Free Download

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NATALY  DEVITA
(480) 785-9876
Phoenix, AZ 85001                                                                                                                                                                     evmpmnataly@gmail.com

SUMMARY
Certified senior technical project manager (PMP) and lean six sigma green belt with 15 years of multi-national (US, Canada, Argentina, and Costa Rica) and multi-industry experience leading engineering teams in the successful implementation and migration of various software applications, infrastructure and data centers. Multi-disciplined problem solver with solid financial and management background and strong analytical skills.  Ability to design, integrate and test complex systems while achieving cost, quality and schedule objectives:

·         Business Process Improvement
·         Global Migration Projects
·         Integrated Change / Release Management
·         Earned Value Measurements
·         Resource Planning & Management
·         Activity Based Cost Accounting
·         Business & Systems Analysis
·         Financial Analysis & Forecast

PROFESSIONAL EXPERIENCE
EVM PM, LLC, Phoenix, AZ (Consultant)                                                                                                   3/11 - Present

      ARIZONA PUBLIC SERVICE, Senior Technical Project Manager:
Managing three $12MM state-wide migration projects: 800MHz radio network to P25 radio network supporting voice and data services; Physical security credentials from proximity to EV1 encryption technology; NetApp filer technology migrations.
FREEPORT MC MORAN, Senior Technical Project Manager:
Managed multi-million dollar global migration of 5,000 accounts from Exchange 2007 to Exchange 2010 using DAG architecture and disaster recovery solution using virtual machines and NetApp Filers, with BES and various smart phones

APOLLO GROUP, Phoenix, AZ                                                                                                                     5/10 – 3/11
Senior Technical Project Manager
Managing enterprise-wide $8MM data security change management program, proof of concept and long-range plans. Program consists of new operational processes, implementation of multiple security and analytics applications, data center and remote site network builds to support new services:
·         Leading (45) multi-functional internal and vendor resources to deliver project scope on time/ budget using PMBOK, Six Sigma and ITIL methodologies.
·         Analysis to define variances and root causes; conducting feasibility and cost/benefit analysis of proposed solutions; communicating plan to improve performance; strong change management control; implementing and measuring effectiveness of solution and training program; successfully improving configuration management performance as a result of the solution.
·         Managed enterprise-wide $10MM “Managed Print Services” program involving culture change management, network infrastructure, configuration management, new policies and procedures for > 640 North American sites.

SHAMROCK FOODS COMPANY, Phoenix, AZ                                                                                               1/09 – 5/10                                                                                                                                                                                   
Senior Technical Project Manager
Developed enterprise-wide $15MM Unified Communications program vision, long-range plans, and goals and managed stakeholder, sponsor communication. Program consisting of business process improvement analysis and multiple related development  projects, such as SAN, VoIP Network, migration to new email platform, virtualization and integration of MS Office Communication R2 system to provide unified voice, data and video to the desktop and smart phones.
·         Performing detailed analysis to define variances and root causes; conducting feasibility and cost/benefit analysis of proposed solutions; communicating plan to improve performance; strong change management control; implementing and measuring effectiveness of solution and training program; successfully improving process performance as a result of the UC solution.
·         Influential change agent of Unified Communication value and development of training plan to minimize the program’s impact on the daily work activities for 1,800 employees, including multiple customer call centers.  
·         Managed the new headquarter construction and unified communication infrastructure build, as well as the relocation of 120 employees to the new site.

EVM PM, LLC, Phoenix, AZ (Consultant)                                                                                                      5/07 - 12/08
       AMERICAN EXPRESS, Senior Technical Project Manager
Managed project consisting of two vendors and (10) engineers to design and install the enterprise primary data center electrical      and OC-48 optical fiber ring infrastructure                                                                                                                     
UNITED HEALTH GROUP, Senior Technical Project Manager
Re-engineered process and provider claim/payer systems in order to save failing project to meet Network Provider Id (NPI) HIPAA mandate compliance. Re-baselined project with deliverable based scope, Work Breakdown Structure (WBS) and successfully managed customer’s expectations to meet full compliance on time.
·         Performed resource planning, control analysis through monitor of performance metrics, and critical path with defined root cause analysis, risk assessment and corrective actions.
·         Managed vendor, releases, and project issues by performing change control and communicating status and resolution with
Project stakeholders for national market with annual labor budget of $1MM.
T-MOBILE, Senior Technical Project Manager
Managed the design, implementation, and testing of AZ, NM, and south TX 3G wireless & core MPLS over SONET network meeting E911 TDOA compliance. Performed control metrics through monitor of variance, and critical path with defined root cause analysis, risk assessment and corrective actions.  Managed project issues by developing, communicating status and resolution with project stakeholders for south west markets.

HONEYWELL INTERNATIONAL, Phoenix, AZ                                                                                                1/06 – 4/07
Senior Program Planning & Control Manager
Performed the planning, through development of (IMS) integrated master schedules. Managed project issues by developing, communicating status and resolution with project stakeholders for a one year $42M systems and software development program:
·         Managed software and hardware deliverables provided by various vendors in China, Brazil, Czech Republic, India, and U.S. for integration at the Phoenix, AZ site.
·         Facilitated change control board with average change request ROM of $.25M per month, while using SEI CMMI level 3 practices.
·         Managed score card performance reporting for earned value, variance, CPI & SPI, using Oracle, SAP and MS Project tools, along with continuous risk assessment and control.

PAC-WEST TELECOM, Sacramento, CA                                                                                                       4/04 – 8/05
Senior Technical Development Manager
Provided consultancy advice and support for change management initiatives and associated communication program leveraging existing knowledge, project management experience and change management skills. 
·         Assessed the feasibility and impact of five new VoIP products and 35 individual cases basis product requests, resulting in revenue increase of $10MM.
·         Developed requirements, specifications, analysis models, use cases and test cases

NORTEL NETWORKS, Denver, CO                                                                                                                8/98 – 2/02
Senior Solution Architect
Developed the solution, functional architecture, and statement-of-work for large, complex engagements and leading authority on international professional services, multi-vendor software and hardware product offerings:
·         Solution architect for $1.1 billion multi-vendor contract, supporting the full lifecycle of a national wireless, frame relay DSL and Optical Ethernet network with multiple data centers.
·         Selected by company to author a contracted 300-page service definition document for global customer.
·         Provided subject matter technical expertise across multiple practices, with emphasis on distributed enterprise and carrier network architecture within the Americas region.
Promotions during Nortel Network career:
Senior Network Design Authority (4/99 – 12/99)
Senior Sales Engineer (8/98 – 3/99)

MCI, Dallas, TX                                                                                                                                             1/93 – 8/98
Senior Network Design Engineer
Recognized for learning agility, project management effectiveness and passion for technology:
·         Performed strategic planning and content creation of technical training for new products.
·         Participated in design and implementation of a dedicated government voice and data wide area network (WAN) consisting of over 3,000 nodes.


EDUCATION
MBA, Managerial Accounting/Operations 2003
University of Colorado, Denver, CO
Bachelor of Science, Management Information Systems (MIS) 1992
University of Arizona, Eller College of Management, Tucson, AZ


TECHNICAL SKILLS
Certifications: Lean Six Sigma Green Belt (since 2006); PMI Project Manager Professional PMP (since 2005)
Technologies: C++, JavaScript, PHP, SQL, HTML, UML, HL7 Data Protocol, URI (RFC 2986), SIP, ATM, MPLS, 802.11, UTMS, H.323, MGCP, TCP/IP, IP Routing, and Frame Relay
Infrastructure: VoIP, VM Ware, MS Unified Communications Platforms, Virtualization (Citrix), Nortel, Cisco, Mitel and Alcatel Lucent
Applications: MS Office 07, MS OCS 07 R2, Exchange Server 10, SharePoint Server 07, Project 2007, IBM Domino / Lotus Notes, Visio, Access, @Risk, Brio, SAP, Clarity, Mitel ACD platform, RIM BES 5.0, E-Vault, and McAfee Solid Core
Project Management: Project plan development, Resource capacity management, Integrated change control, Project scope management, Activity definition, Activity sequencing, Activity duration estimating, Cost estimating, Earned Value Management, Cost of quality and Configuration management.

AFFILIATIONS
(IEEE) The Institute of Electrical and Electronics Engineers, Inc. (ID # 41243285)
(PMI) Project Management Institute and Phoenix PMI Chapter (ID # 614637)






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