Senior Computer Technician Sample Resume Format in Word Free Download -->

Senior Computer Technician Sample Resume Format in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Payton  Page
309 Willows Ave
Philadelphia, PA 19001

215-954-9876                                                                                               Payton@hotmail.com


SUMMARY:

Seasoned IT Professional with over 20 years of experience in the IT Field. Provided support to internal and external clients worldwide earning a solid reputation for prompt problem resolution, productivity and professionalism.  Excellent communications, diagnostic skills and well versed in documentation procedures.

HARDWARE:
IBM 9672, 9121, 3090/600, 3081,4341, 4331 and AS/400 Systems
                      IBM 3590, 3494, 3490, 3480, 3420 and STC Tape Silos
                      IBM 6262, 6403, 3211, 4245, 4248 and 1403 Printers
                      XEROX  9790, 9700, 4890, 4850, 4635 and 4050 Laser Printers

SOFTWARE:
                      OS/390, MVS/ESA, MVS/XA, VM/VSE, OS/VS1, TSO/ISPF, SDSF, JES2, NDM
                      TPX, SUPERTRACS, ROSCOE, VOLLIE, EXTRA, POWER, DITTO, SAP
                      VTAM, CA-1, CA-7, CA-DISPATCH, INFOMAN, CONTRO-M, VCC, CICS
                      TSM, TIVOLI, VNC, ARCSERVE, HP/SERVICE CENTER, AUTOSYS,
                      HP/OPENVIEW, VMWARE, HYPER-V,

PROFESSIONAL EXPERIENCE:

YPG GROUP                                                     Blue Bell, PA                       2009--PRESENT            
Senior Computer Operator  
Provided nightly operational support in a 24/7 Data Center in a mixed environment.
      Escalated issues to the tech support, programming staff and outside vendors as needed.
      Worked in a team environment where flexibility to learn new software and procedures was
Necessary.

WYETH PHARAMACEUTICALS                      Frazer, PA                             1999-2008  
Senior Computer Technician
      Provided nightly operational support in a 24/7 Global Data Center in a mixed computing environment.
      Utilized various software tools to help in the overall efficiency of maintaining the data center.       
      Escalated issues as needed and maintained communications with clients and technical teams.      
      Extensively utilized Service Center to record and track all software and hardware incidents.     
      Trained new operators in proper operational procedures and standards.
      Earned a reputation for being a dedicated professional and recognized for outstanding performance
In the Wyeth Employee Monthly Newsletter.   

CAHNERS/CHILTON PUBLISING                 Radnor, PA                              1996-1999     
Senior Computer Operator
Monitored various mainframe computer systems along with some help desk duties.
      Handled requests for password problems, files being hung up or disabled.      
      Recorded all software and hardware problems and escalated to the proper support groups.
      Performed data transmissions and performed bi-weekly systems ipls.



INDEPENDENCE BLUE CROSS                Philadelphia, PA                        1989--1996
Lead Computer Operator
      Directed all activities related to hardware and software monitoring of all mainframe systems.
      Interfaced with all levels of technical and support staff to ensure all problems have been
Resolved in a timely and efficient matter.
      Made suggestions to improve the overall efficiency of the operations department
      Created weekly, monthly system availability reports and filled in the absence of the shift supervisor.  

EDUCATION   

       Earned 33 credits towards an AAS degree in Information Technology.  









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