Sales and Services Representative Sample Resume Format in Word Free Download -->

Sales and Services Representative Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


309 W. Flagler St apt#1
Miami, Fl 33001
Phone 305-890-9876
E-mail celia@aol.com
Celia Silva
Objective
To obtain a position at a progressive organization and apply my knowledge and skills on a challenging work that contributes to the company's goals and development.

Work experience

July  2010 – Present                          AT&T Mobility                     Miami, Fl.      

Sales and Services Representative

o    Sell all products and services offered by the AT&T.
o    Provide efficient, polite customer service and assist in all aspects of product offerings and services.
o    Answers customer/client requests or inquiries on services, products, billing, equipment, claims, and reports problem areas.
o    Utilize different operational systems to process purchases of AT&T products and services

February  2010 – July 2010            Extended Stay Hotel                 Miami, Fl.  

Front Desk Representative                             

o    Received inbound calls, sent/received faxes, filled/reports, and emailed clients.
o    Responsive to the expressed and unexpressed wishes of customers, as well as own and immediately solve problems.
o    Fill out and archive records.
o    Vast knowledge and efficient withRemco, NightVision Software.


January 2008– December 2009    Best Western Inn & Suites       Miami/Ft.                   
                                                                                                  Lauderdale, Fl
Front Desk Supervisor/Sales Assistant                                 

o    Managed five employees through execution and completion of front desk procedures.
o    Maintained a positive and strong long-term relationship with customers.
o    Efficiently with MSI, Softhotel and Rameses software.
o    Arranged client files information and confidentiality in safe and secured file cabinets.
o    Arranged sales, meetings and telephone conferences with existing and possible clients.
o    Work under pressure and solve customer service discomforts.
o    Record and maintained accounts payables up to date.
o    Fully bi-lingual English/Spanish.


August 2007-January 2008          Card Services, INC.                    Miami, Fl

Administrative Assistant

o    Assisted clients in policy and procedure for filing new merchants.
o    Received inbound calls, sent/received faxes, filled/reports, and emailed clients. 
o    Gained knowledge of basic business arithmetic, techniques and methods of using standard word processing, spreadsheet, database and other office software and equipment.
o    Ability to interpret and solve problems, apply and explain applicable codes, ordinances, policies and procedures.


April 2006-September 2006     Tiffany Bakery Miami, Fl

Supervisor/Co-Owner

o    Supervise six employees and managed inventory.
o    Responsive to the expressed and unexpressed wishes of customers, as well as own and immediately solved problems.
o    Fill out and archived records.
o    Maintainaccounting files updated.



Education
January 2011 - Present                   Pace University                         Miami, Fl
Computer Information System
GPA 3.0
1998 - 2001             Coral Park Senior High                          Miami ,Fl
High School Diploma
YMCA





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