Sales Promotion leader Sample Resume Format in Word Free Download -->

Sales Promotion leader Sample Resume Format in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Farrah  Temple
309 Jade Drive, Wilmington, DE 19001
302-477-1230
farrah@verizon.net

OBJECTIVE

 

COMPUTER OPERATOR

A position using proven technical skills. Proven ability to work independently or cooperatively as part of a team.

PROFILE


·     Knowledge of Unix and Tandem Applications
·     Provided first level support to Financial Institutions and Third party processors for problem resolution and/or escalation.
·     Fully supported the ATM Data Center Operations
·     Provided first level support for processing exceptions by monitoring systems consoles for end to end alerts to take corrective action towards resolution or escalation.
·     Excellent Customer Service Skills

EMPLOYMENT

 
Data Resources Technologies- 2011- Present
12020 Shamrock Plaza, Suite 200, Omaha, NE 68154
888-334-9300
Contract Position- First Data Corporation, Wilmington, DE 19809
302-793-6045
Certification Analyst
.  Boarding New customers on to the Star ATM
.  Working directly with customers/vendors on customer conversion
.  Testing with customers to make sure code is developer to Star ATM specs prior to 
    Connecting to production.
  
Target
 .Temporary Seasonal Stock 2010 – Wilmington, DE
 .Temporary Seasonal Stock 2008 –  Glen Mills, PA
. Unloaded trailers and stocked shelves on the overnight shift.

Tech Operations Analyst for a 24/7 client based operations, First Data Corporation, Wilmington, DE, 1997-2008





·     First line of direct Customer contact for addressing Customer care or technical issues involving the 5 Tandem/Unix platforms supported (Southeast, West, Northeast, and Memphis Batch/ACH).
·     Tracking and managing issues through resolution which includes logging the issue, performing analysis, developing a plan of action, implementing the plan, and following up with the Customer to confirm satisfaction with the implemented solution.
·     Providing technical support & guidance to internal/external customers.
·     Implementing changes to process to increase capacity of system and ensure system is at the highest level of performance.
·     Providing education and coaching to Team members on the various platforms supported by our department. Single person on Team that has proven expertise on every supported platform within the organization.

Computer Operator for Banking Institution 24/7 Operation, Fidelity Bank, First Union , EDS, Philadelphia, PA , 1972-1997
Worked on a Mainframe system for Tape Librarian, Computer Operator, and Lead Operator. Running Daily demand and saving applications.


EDUCATION


·     25+ Years of Related Job Experience/Hardware and Software Training available upon request.
·     West Catholic Boys High School, Philadelphia, PA




References upon request




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