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Project Administrator Sample Resume Format in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
 Elina Ashman

309 E. Broadway Road
Tempe, AZ  85001
480-350-1230
Erika.elina@gmail.com

 

Core Competencies:
Disciplines: Knowledge Management, Information Architecture, Business Analysis, Content Management, Project Management, Customer Relationship Management 
Administrative: Technical Writing, Portal Creation, Access Management, Technical Editing, Portal Administration, Document Engineering 
Technical Skills:                       
Microsoft SharePoint 2007, Talisma Knowledge Base, Plumtree, Oracle UPK, CSS HTML (light), Visual Studio .NET 2003, Adobe Photoshop Macromedia Developer Suite, Adobe Acrobat Professional, Microsoft Exchange, MS Office Suite, MS Project, MS Visio            
  
Professional Experience:
On Semiconductor for TEK Connecxion (Contract)                                 10/2010-1/2011
Project Administrator                                                                          10/2010 to 01/2011
  • Liaison between several subgroups for three internationally-based,enterprise-wide IT project initiatives, stakeholders and customers
  • Synchronized and supervised a Map Day for an IT Project initialization
  • Updated plans and forecasting with information, as required
  • Motivated and coordinated communication between teams on existing, long-term projects
  • Facilitated communication as appropriate to all involved parties (stakeholder, customer)
  • Initialized and coordinated Go-Live stage plans for continued support
  • Created, maintained, and disseminated documentation regarding project progress
  • Established tracking procedures for existing projects that had exceeded their set schedule
  • Coordinated efficient use of resources to meet project requirements
  • Established SharePoint sites for project initialization (record safehousing and information sharing)
  • Performed maintenance and reorganization of SharePoint sites for existing projects
  • Created and disseminated timely information relevant to stakeholders
  • Assisted in the creation of support documentation via Oracle UPK

Apollo Group, Inc.                                                                     06/2001-03/2009
Senior Business Analyst                                                                 01/2009 to 03/2009
Business/Knowledge IT Manager                                                        11/2006 to 01/2009
Documentation Administrator                                                                    05/2006 to 11/2006
Documentation Specialist                                                 09/2004 to 05/2006
Information Center Specialist                                                         09/2002 to 09/2004
Technical Support Specialist                                                          10/2001 to 09/2002
Call Center Specialist                                                                    06/2001 to 10/2001

  • Liaison, analyst and project manager for SharePoint Services, Product, Reporting, and Knowledge Management teams using SharePoint as a touchstone
  • Assisted in the development and maintenance of business planning sites within SharePoint
  • Continuous work in the overall SDLC for multiple Knowledge Management products
  • Enforced strict standards of document storage in SharePoint system
  • Formed and documented operational processes and procedures for SharePoint team
  • Participated in JAD sessions with various groups to ensure overall quality and continuity
  • Transition lead for document and Help site conversions, buffering between two repositories as based on user type (SharePoint and Knowledgebase.net)
  • Creation of Use Case Scenarios (basic and casual) for internal customer base
  • Performed Requirements Analysis/Business Requirements Gathering for departmental customers submitting project requests to the SharePoint team
  • Primary author of over 3,000 Help system articles
  • Served as Communications Subject Matter Expert for execution of 100 Day Plans
  • Trained and mentored team members and employees from external workgroups on tool usage and technical writing practices
  • Performed resource allocation on projects for multiple products to best meet business need
  • Primary author of departmental standard operating procedure documentation
  • Spearheaded documentation revamp to include ITIL best practices in the methodology
  • Provided project management and analysis for multiple lines of business and products
  • Authored print documentation and online Help systems for portal applications
  • Administrator for knowledgebase product used by internal and external customers
  • Managed 54 knowledge bases, 31 portals, 35 workflows, and 269 internal (administrative) users
  • Performed Requirements Analysis/Business Requirements Gathering for external departments with buy-in to the Knowledge Management product
  • Developed organizational standards for KM processes
  • Coached and mentored staff, promoting career development
  • Served as Microsoft Exchange Server administrator to create and deploy multiple newsgroup environments used internally and externally
Discover Card Services                                                      03/2000 to 06/2000
Collections Agent
*Left company due to full-time school attendance (2000-2001).
  • Provided account review and analysis
·        Account manager for external customers regarding debt collection and accounts receivable

Sun Health Corporation                                                       07/1998 to 03/2000
Patient Account Manager

·        Served as liaison between organization, staff physicians, and insurance companies
·        Performed data collection and analysis on all accounts
American Express                                                    01/1996 to 07/1998
Customer Service Representative

  • Provided account review and analysis in an inbound international call center environment
  • Maintained required legal documentation on several hundred assigned accounts

Education:
University of Phoenix, Master of Business Administration
College of Graduate Business & Management    MBA (General)   2006
STI Knowledge, Certified Knowledge Management  2005
University of Phoenix, Bachelor of Science Degree
College of Undergraduate Business & Management, Bachelor of Science Business/Management (BSB/M)   2005


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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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