Platform Risk Management Coordinator Sample Resume Format in Word Free Download

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Gracy Mhaiskar

Dallas, TX| Cell # 972-832-9876 | gracy@gmail.com 

Summary:

+ 10.5 years of experience in IT industry, good track record of last 6 years in Business Continuity & Information Security

+ Experienced in IT Risk, COOP, IT Policy & Procedures drafting, PCI, Legal & Regulatory compliance, ISO 27001, BS 25999

+ Extensive knowledge of IT Risk software i.e. Archer, Risk resolve and BC Planning software i.e. LDRPS, BIA Professional.

+ Excellent written and oral communications

+ High level of expertise in MS Excel, Access, Power Point, Visio, MS Project

+ CBCP (Certified Business Continuity Professional) DRI

Work Experience

Current Employer:  Wipro Technologies - Oct 05 – Present

As a part of Information Security group I have worked in IT Risk consulting and IT auditing which includes IS strategy, Risk Assessment & Management, Information Security audits, design of Security Policies & Procedures, and formulation of BC/DR Plans. I have worked with various clients in banking, financial services, telecom, utilities, manufacturing. 

Service Area: Platform Risk Management Coordinator – April 09 – Dec 2010

Wipro Client:  Capital One – Card IT (Richmond, VA)

Manage IT Risk for 3 key platforms of US Card business. 

Key Responsibilities:

• Partnered with operations, audit, compliance teams to support the information security needs of respective platforms to ensure that risks are accurately identified and appropriately managed to the enterprise’s accepted level of risk

• Prepare platform teams for audits, conduct application risk profiling, application control requirements, application risk framework and conduct enterprise risk assessment

• Identify and evaluate complex technology risks, internal controls that mitigate risks, and related opportunities for internal control improvement

• Assessing risk based on matrices, defining risk based on impact and likelihood of risk. Help platform/application teams to develop appropriate waivers and exceptions to fulfill enterprise compliance requirements

• Risk Categorization (People, Process & Technology), Assessing risk based on matrices, defining risk quadrant based on impact and likelihood of risk

• Ensure that information risk control issues/gaps are documented clearly and that remediation plans are developed to address them. Track the risk till it’s mitigated

• Update BC DR plans & represent platforms for annual BCE initiatives

Service Area: Information Security Consultant (PCI-DSS) – 3 Months

Wipro Client:  Telstra (Australia)

Project was to study PCI-DSS audit findings, conduct a gap assessment and present solution to access Telstra’s Managed ICT Product Suite’s compliance against the Payment Card Industry – Data Security Standard (PCI DSS).

Key Responsibilities:

• I was assigned to prepare detailed solution recommendations to mitigate the identified gaps and comply with the PCI standard. Accordingly, discussions were held with Telstra’s Network Engineering, CHI Operations and CSI groups to come up with a high-level mitigation plan defining requirements to achieve compliance (recommendations). After studying the gaps we prepared a remediation plan to address gaps in the area of anti-virus management, penetration testing, as well we create solution evaluation documents to address following areas of non compliance: Patch Management Log Management File Integrity Monitoring Shared Account Management.

Service Area: Business Continuity Consultant - 7 months

Wipro Client:  State Street (Boston, MA)

This project is outlined to address FED’s requirements as per “Interagency Paper on Sound Practices to Strengthen the Resilience of the U.S. Financial System”

Key Responsibilities:

• Develop and document out-of-region recovery/response plan for open-systems identified as a FED Interagency compliance requirements. Planned & coordinated large scale BC/DR test.  

Service Area: Business Continuity Project Manager - 10 Months

Wipro Client: Credit Suisse (Singapore/UK /India)

Project involved setting up an entire BCM program, reporting structure, implement process and procedures for Center of Excellence (COE) in India. This is largest CoE with 2500 headcount used to deliver IT Process Outsourcing, KPO, and BPO. I was appointed as an independent BC consultant & Single Point of Contacts (SPOC) to help Client in setting up its CoE at Vendor facility. 

Key Responsibilities:

• Setup a BC program, estimate project timelines, defines roles & responsibilities, ensure BC plan completion for business process in transition, review and validate BIA data, work on recovery seat requirements, identify & train BC planners, track compliance with SLA/SOW, conduct Line of business (LOB) functional test & present finding. As a SPOC I worked closely with Client & Vendor to address issues regarding to shared infrastructure, physical security, logistics, etc. 

• Budget the cost of team to be utilized, provide initial estimate. Develop BCM operating manual of CoE to serve as a Guide line for BCM program. Established emergency response teams, process, and documentation. Conducting training & awareness programs. Coordinate Work Area Recovery efforts and ensure documentation in sync with production. Conduct Crisis Management simulation test exercise with management participation.

• Developed process to handover ownership of plan to business and also process to keep these plans updated with change control in place.

Service Area: BC/DR Specialist - 4 Months

Wipro Client: Alliance Data Systems - ADS (Dallas, TX)

Project involved Recovery/Response plan development for a Business Unit (BU) caters to 48 Utility providers spread across US & Canada. Over all 18 shared applications, 7 billing platforms covered, and Mainframes.

Key Responsibilities:

• Conduct Business Impact Analysis (BIA) and understand business process, application and platform interdependencies dependencies. Validate & negotiate BIA data with business. Understand penalties, SLA & legal implications. Determine and guide the selection of alternative business recovery operating strategies for recovery of business processes. Gaps assessment to identify supporting functions and infrastructure dependencies so as to plan and budget for new infrastructure requirements. BC Plan entry in LDRPS

• Facilitated the coordination and execution of simulated DR test addressing functional and technical requirements. Activities involved preparation meetings, briefing sessions and coordination of business units, IT, BCM. Findings and gaps were presented to steering committee, remediation plan were developed to bridge gaps. Suggest changes in LDRPS screens & plan reports

Service Area: BC/DR Specialist - 6 Months

Wipro Client: Washington Mutual - WaMu (Lake Forest, CA)

There were two projects, one of which was to conduct and coordinate full blow BC/DR testing for its Mortgage services based out of LA and second project was to assist client in BC plan development, and implementation.

Key Responsibilities:

• Performing risk assessment & BIA through discussions & interviews with process owners. Assist BU in identifying potential impacts, define critical and identify time-sensitive functions. Design, development, and documentation of business continuity plans for different business functions. Recommend recovery strategies and options, and assist with the implementation of recovery solutions.

• Assume leadership role in developing and coordinating full blown comprehensive testing program for three business functions to ensure the ability to resume critical business applications and data in the event of a disaster. Collate information and validate DR plan data by interviewing application owners & end users. Develop and present DR scenario, verify test script with testers, developing test objectives, measurement criteria, conduct preparation meetings, briefing sessions and lead coordination between the BC/DR teams, Business Units and vendors. Identify risk and dependencies involved in conducting full blown DR test, obtain management go ahead for testing schedule. Record test results and present findings to the management.

Service Area: LDRPS Product specialist - 6 Months

Wipro Client: Key Bank (Cleveland, OH)

They had difficulties using LDRPS setup. Secondly they wanted to eliminate redundant / manual steps and save on time required in plan development cycle. 

Key Responsibilities:

• Review and recommend changes in LDRPS data entry screens, associated crystal reports, end result plan contents. Established standard TOC & BC plan content. Suggest best practices and appropriate controls that can be applied in LDPRS usage.

• BCM life cycle - Process improvement by identify redundant steps. Prepare recommendation report to address BCM needs in technical & functional ways.

Service Area: IT SOX Control Testing - 5 Month

Wipro Client: National Grid (UK/India)

It’s an international, London-based utilities company. As a part of this project I was involved in test internal controls. The controls were defined using best practices in the industry and COBIT as main framework.

Key Responsibilities:

• Primary job was to test various access, review, infrastructure management, change management, backup and recovery related controls.

• Notify the changes to the environment noticed during the testing and highlight new risks. I was also involved in suggesting new test steps and remediation.

Previous Associations: 

• KLG Systel Ltd - Strohl Systems Distributor July 04 to Oct 05: I was working with KLG Systel Ltd as a pre-sales consultant for Strohl Systems (now Sungard) software LDRPS, BIA, Incident Management, NotiFind. I did solution presentation, conducted awareness programs, benchmarked LDRPS & BIA Professional at client place.

• Infinit- e Solutions – I worked as a Business Analyst for  MAPICS ERP from May 02 – July 04

• I worked as software developer for customers like KLA Tencor, IBM Walker, Work.com, Echopass, PipeIn, Inc while working at Software Element India Private Ltd from Jan 01 – April 02 & Ask GB Consultancy from June 2000 – Dec 2000

Education

• Associate Degree Industrial Electronics (equivalent of Bachelors of Science Degree) 

Professional Certifications:

• Certified BS 7799 / ISO 17799 Lead Implementer (BS7799) from British Standard Institute

• Java Sun Certified Professional (JCP exams)

• Brain Bench certified for Java TM 2 Platform

• CBCP (Certified Business Continuity Professional) DRII

Additional Info

Career Information

Most recent employer

Wipro Technologies

Relevant work experience

7+ to 10 Years

Highest Education

Bachelor's Degree

Career Level

Experienced (Non-Manager)

Availability

Within one month

Location

US-TX-Irving

Relocate

Will Relocate

Travel

Up to 75% travel

Willing to work weekends

-

Active security clearance

No

Willing to work shifts

-

Target Job

Company size

-

Desired status

Full Time, Part Time, Per Diem

Job type

Employee, Temporary / Contract / Project

Salary

70,000.00 - 75,000.00 USD/Per Year

Locations

US
US CA
US CT
US IL Chicago
US MA Boston
US MN
US NY
US OH
US OR
US PA
US TX Austin
US TX Dallas
US TX Houston
US VA
US WA

Work authorization

US - I am authorized to work in this country for any employer.

Job titles

Business Continuity Information Security
Business Continuity Planner

Industry

-

Occupation

Audit
Computer/Network Security
Enterprise Software Implementation & Consulting
ISO Certification
Risk Management/Compliance

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