Night Auditor Sample Resume Format in Word Free Download

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Sarah Bano
309 Promenade Sq Drive, Apt # 5413
Orlando Florida - 640001
Email: sanah@hotmail.com
Home Phone: 407-964-9876, Cell 407-283-1230

Education:

SAP-FICO Consultant online certification from Influx (Chicago USA) Sep 2010.

Computer Systems Technology From Mid-Florida Tech Orlando, Florida USA (2009 to 2010.)

·        Hardware maintenance, software installation, Computer security setup & Networking.

Systems Designing & Analysis Certification from Central London Polytecnic (UK).

·        Manual systems study & analysis, Documentation, Systems requirement, Creating chart of account, Flow charting, Cost analysis, Recommendation on-line or batch processing, Provision for future enhancement, data analysis, testing and parallel processing, modification, Software, Hardware, & Data storage requirements. Working along with programmers and systems programmers.

Hotel & Resort Lodging Business Management from Mid-Florida Tech, Orlando, Florida USA (2008-2009).  

MBA (Finance & Information Technology).
LLB (Bachelor of Legislative Law).
B.Com (Bachelor of Commerce).

Summary of Computer Skills

Computer Operator / Console Operator:

1     IBM-360, IBM-370, Main Frame computer operations, making job processing streams, running and processing jobs. Maintain backup tapes and library.

2     Digital VAX 6000 series Mini Computer Console operator for job processing, printing of reports, maintaining the systems backup on daily, weekly and monthly basis.

3     Various IBM compatible and non-compatible Desk top and laptop computers used.

4     Intermediate knowledge of LAN / WAN networking, Hubs, Routers, Modems, switches and new systems hardware / software installation.

5     Different brand of Desktop, Laptop, notebook and notepad used.

6     Worked on IBM, NCR, ICL, Digital VAX computer as console operator.

Computer software:

1.                    Diploma in computer programming and software development (COBOL, Dbase 111+, FoxBASE, Rbase, Basic, Fortran, Oracle 10i, SQL, Visual basic, SAP –FICO

On-line course). Some Java scripting.

2.                    Mostly developed systems programming for payroll computation, processing and printing of pay register and pay slips for 3000 employees using COBOL language.

3.                    All Windows 7, Windows XP, Vista  application usage and its usage.

4.                    Various database, Excel Worksheets, Word processing and ready made Accounting packages used.

5.                    Accounting package used Quicken99, Quick book, Manage your Money, Various inhouse developed computer software as per users need and systems requirement using different software programing languages.

6.                    Basic Dreamweaver, 

L, DHTML, WEB designing software program, Coral Draw, Multi media Animation and sound effects software used. WebPlus x4, Photo Plus x4.

7.                    New Desktop / Laptop Computer Hardware / Software installation and security.

8.                    Systems Analysis / Designing, Planning, Troubleshooting errors and its rectification. Data, Modification / Changes, Parallel running for results, Project monitoring in terms of cost, time frame and progress on a daily and weekly basis.

9.    Validate field and table data using SQL queries.

10. Ability to plan, organize and prioritize work as and when needed.

11. Participates in functional team meetings in developing and implementing business solutions.

12. Troubleshoots system problems and issues encountered by users relating to populating data fields and data reporting.

13.  Gather business requirements from customers to create action plan for development team.

14.  Create functional specifications for clear communication across departments.

15. Follow execution of requirements from planning stage.

16. Review proposals with business development team.

17.  Interact with all levels in the business from senior management to application developers.

18. Act as subject matter expert for business decisions in project planning.

19. Perform system and application testing prior to customer user acceptance testing.

20.  Effectively communicate ideas orally and in written form.

21.  Work with Project Manager to keep team focused on tasks completion.

Summary of Accounting & Personal Skills.

1     Strong working knowledge of Generally Accepted Accounting Principles (GAAP).

2 Audit control assurance, Regulatory enterprise Risk Management.

3     Review & improve accounting, operating procedures and systems of internal / external (physical) audit controls.

4     Provide recommendations for improved controls and enhanced business efficiency.

5     Prepare financial statements  and documentation, Apply concepts of risk assessment.

6     Design and perform tests of internal controls, Perform analytical reviews of financial reports.

7     Help the external Auditors of Chartered Accountant firms Auditor in compiling the Annual Audit of the Company as required by the Company’s Ordinance.

8     Reviewing the Balance sheet, Profit & Loss, Income statement, Cash flow, loan borrowing and payment schedules, share holders holding and notes for the accounts in compiling the Annual Report of the Company.

9     A strong dedication to work as a Team member in finish the jobs in a timely manner to meet the target dates as desired by the departmental heads.

10  Ability to work both independently and as part of a team of professionals at all levels.

11  Strong verbal and written communication skills, analytical and a self-starter.

12  Monitor and assist the supervisor and co-workers with a check list of work to be done within the target dates and time for account receivables / payable, Prepare journal entries, reconciliation of accounts, month end close process. 

13  Attend cost meetings for discussion with all the variable accounts exceeding the budget or to discuss any matter for budgeting or transfer of budgets and work on a stat plan for projections for exploration and day to day operation well head cost.

14  Assist the clerks with data entry, checking of validation, AID runs, Making JE, Adjustment & Accruals entries, Ledger checking and balancing, attending cost meetings from departmental heads for ledger accounts exceeding the budgets and to control them, Variance in budget etc.

15  Coordinating with A/c Payable clerk with all check payments processing and verifying the checks with proper date and authorized signature.

16  Coordinate with A/C Receivable clerks with creditors for payments and follow ups with aging reports.

17  Ability to prioritize tasks, works on multiple assignments, and manages ambiguity.

18  Possesses strong time management skills and performs various different roles.

Summary of Front Office Operations and Night Audit.

·               Make sure that the Front desk agents follow the Hotel standard policy for welcoming the guest.

·               The speedy and accurate check-in process should be followed by the front Desk agents.

·               Monitor that the Front desk are posting all charges to the folios and adjustments are to be made correctly and all other activities are done properly accordingly as per the check list.

·               Monitor that the bell man helps the guests with the luggage assistance.

·               Responsible for assisting in the overall direction, coordination and evaluation of all areas of the departments, including training, staffing, assigning, and directing work. 

·               Maintains regular and constant contact with associates and monitors their contact with guests.

·               Make certain that the phones are answered following the hotel phone policies.

·               Provide constant feedback to the hotel Management and department heads concerning service issues including guest’s services / desires, complaints and comments.

·               Assist with the training of associates, scheduling associates in cross functional activities.

·               Coaching and assisting associates in providing proficient, courteous and timely service to the Guests.

·               Maintain up-to-date status on in-house groups, functions, arrivals and departures. Reviews              daily arrivals / departures report land make certain that guests need for special requests are met.

·               Make certain that the services standard is maintained by the Front Desk Agents and cross trains them.

·               Additional duties as and when assigned by the General Manager.

Summary of Night audit  & Revenue Audit

·               Passing all necessary adjustments for revenue accounts and folios.

·               Printing all folios adjustments posted by Front Desk associates and its rectification.

·               Sorting all tickets from F & B Restaurant, Outlets, Bars, Activity, promos, credit cards.

·               Balancing credit cards and its settlement with the Bank.

·               Micro revenue report and balancing of Micro revenue report for Food & Beverage deptt.

·               Complete Night audit as per the check list.

·               Checking all folios for Room and taxes postings or Zero rate for promos.

·               Data input to various EXCEL sheets for all promos and coupons and balancing it.

·               Running night audit after all revenue heads are balanced.

·               Printing of folios for checkout and its distribution for express check out.

·               Printing of reports and its distribution to different departments.

·               Data input to daily Managers Report and balancing the work sheets for cumulative figures for Balance sheet and Financial statements.

·               Making sure that all the figures are correct in Credit card settlement, Trail Balance, Balance Sheet, Daily figures, MTD, HTD, YTD.

·               Taking daily systems backup.

·               Changing the date for the next day operation.

·               Compiling the MOD 3^rd shift report and its email distribution as per the distribution list.

·               Taking calls for guest issues, wakeup calls and security issues and problem solving.

·               Communicating with Security, Housekeeper, Runner and Engineering deptt for solving the guest issues.

·               Settling the folios for the guests checking out etc etc.

·               Communicating with Food and Beverage deptt, Sales department for sales for reservation of Room, Catering, Groups, Special functions, Conferences, Meeting and Companies interested in making reservation for their events.

·               Making different types of reservation via fax, central reservation, intranet and over the phone and blocking the rooms as per the guest/group requests. Making changes to reservation as per the guest request or cancellation.

·               Receiving food items delivered by food distribution companies, Luggage from Airline and Mail from Mail delivering companies.

·               Communicating with the first shift front desk with any issues to be taken care off or any important issues which has to be done on priority basis.

Ramada Plaza & Suit, International Drive, Orlando, Florida USA

11/2012 to Present

Night Auditor & Front Desk Operations & MOD

 

Sheraton Resort, LBV, Orlando, FLorida

11/2010 to 8/2012

Night Auditor & Front Desk Operations & MOD

 

Night audit and Front desk operations of 500 rooms property. This includes check-in, check-out, guest services, PBX handling and doing the night audit at the same time. Taking calls of guest and resolving all issues and requests within 15 minutes of call with the help of Housekeeping and Security. All night audit steps of charging, adjustment and postings, all outlets, restaurants tickets to be feeded into the system and balancing of Micro revenue report, credit cards balancing and settlements and folios posting and adjustments to be done before running the night audit. EXCEL sheet data entry, Running the night audit, check for all rent and taxes posted correctly, printing and distribution of all different types of Front desk reports to various departments, Express check-out of folios and distribution to rooms, Credit card settlement for protobase. Compiling the MOD report with all the issues and action taken to satisfy the guests and sending email to Management as per the distribution list etc. etc.

Comfort Inn, International Drive, Orlando, FLorida

04/2009 to 10/2010

Night Auditor & Front Desk Operations MOD

Night audit of the property and Front desk operations 3^rd shift. This includes all the job responsibilities working independently for the entire shift and handling all responsibility of front desk operations, night audit, guest services, housekeeping, security and Manager on Duty.

Front Office Manager (01/31/2008).

Worked as a Front Office Manager for Days Inn International Drive, Orlando Florida until

Responsibilities:

Make sure that the Front desk agents follow the Hotel standard policy for welcoming the guest.

The speedy and accurate check-in process should be followed by the front Desk agents.

Monitor that the bell man helps the guests with the luggage assistance.

Responsible for assisting in the overall direction, coordination and evaluation of all areas of the      departments, including training, staffing, assigning, and directing work. 

Maintains regular and constant contact with associates and monitors their contact with guests.

Make certain that the phones are answered following the hotel phone policies.

Provide constant feedback to the hotel Management and department heads concerning service    issues including guest’s desires, complaints and comments.

Assist with the training of associates, scheduling associates in cross functional activities.

Coaching and assisting associates in providing proficient, courteous and timely service to the  Guests.

Maintain up-to-date status on in-house groups, functions, arrivals and departures. Reviews              daily arrivals / departures report land make certain that guests need for special requests are met.

Make certain that the services standard is maintained by the Front Desk Agents and cross trains them.

Additional duties as and when assigned by the General Manager.

 

Night Auditor / Front Desk (01/2005 – 8/2007)

Hilton Grand Vacation Club, Orlando, Florida

Worked as Night Auditor and responsible for the night audit and all steps involved for the night audit of 7 properties. This includes data input to various different types of Excel reports and balancing it with the system generated reports. Finding the variances and making adjustments to rectify the errors and balancing it with the systems generated reports. Running the night audit of 7 properties and completing all the job steps involved into the completion of Night Audit like running pre night audit, audit backup and night audit, processing and printing of different types of reports for distribution to various departments for further usage. Data input to Micro Revenue Report for all the different out lets for Food & Beverage like Deli, Bar, Recreation, Pool hut, Activities, Message, Spa, Rentals, Child activities, room and miscellaneous charges. Reconciliation of Micro Revenue Report for Food & Beverage and balancing it after making adjustments and posting. Reconciling the cash drop from all the front desk staff and all the Food & Beverage cashiers working at different out lets. Manipulating the data from the Daily manager’s report and entering all Revenue collected during the day into Flash Report which reflects the daily, weekly, monthly, quarterly, half yearly and yearly revenue along with Actual, Plan, Variances, and Forecast figures for MTD Actual vs. forecast figures and YTD actual, plan, and variance figures. Sorting of all the shift report from the front desk and the F&B outlets, separating and running tapes for the different credit cards, city ledger, room service, and all other different types of activities charges for the guest. Printing the final reports after balancing and completion of processing and distribution to various departments. In addition to Night audit I do have to support the Front Desk and all other activities of MOD 3^rd shift in making and feel the guest happy and satisfied while their stay at the Resort.

Night Audit / Front Desk: 01/2003 to 01/2004
Worked in Sheraton World Resort as Night Auditor. Auditing of cash and credit cards, Room charges, Sales Promotion for the food and beverage. Sorting of all different types of charges like room charges, sales & promotion, food & beverage, activity and all other different types of charges. Running totals on calculator Running the systems generated report and reconciling it with FIDELIO system generated reports, entering data on EXECL work sheet for calculating different types of statement and generating reports like Profit and Loss, Balance Sheet, Different Revenue reports used by various Managers and departments, Running Night Audit Process, Closing accounts for the day. Distribution of all reports to various departments, running backup procedures for the day etc.

Czarnowski Display Services, Orlando, Florida.

Accounts Payable (Part Time) 04/2001 to 09/2001

                                                                                                           

1     Receive bills from clients / vendors; input the bill information in the system.

2     File the Invoices properly in the filing cabinet

3     Process the checks for payments to vendors.

4     Follow up full billing cycle, co-ordinate with other cities for capturing costs and insure accurate billing.

5     Manage Payroll, Accounts Receivable and Accounts Payable departments.

6     Report all payment to divisional Vice President, Corporate Controller and Chief Financial Officer.

Universal Nissan: 12/2001 to 12/2002 ( Car Sales and Leasing Consultant)  

Worked for Universal Nissan as Sales and Leasing Consultant for used and new cars.

Shell Gas Station: 12/2000 to 12/2001 (Ast.Store Manager Orlando)  
Worked for Shell Gas station as Ast. Stores Manager and was promoted as Manager Store. My prime responsibility was the entire management for the smooth running of the Gas Station business and to make it profitable. This include best customer service skills, Sales of goods, Cleanliness inside and outside of store and proper shelving of stuff, Smooth running of cash register, Running shift report of register, Cash and bank, Inventory check up and reorder, A/c Payable, Scheduling of employees and other administrative work.

01/2000 to 12/2000 (Manager Development)
Worked for Dewan Group of Companies as Manager Development. My main responsibility was to manage the whole affairs of the insurance department like Payment of premium in time, calculation of premium, record of year-to-date premium payment, appointment of surveyor for the survey of the property damages, follow-up of claims for the settlement with the insurance company. The insurance include Marine, Fire, Group, insurance for the employees, Cash-in-hand, cash-in-transit, claims for vehicle, Family health insurance etc. Coordinate with the Risk Management to minimize the damages, theft, losses of the Company.

01/1978 to 12/1999 (Ast. Systems officer MIS)
Worked for Pakistan Petroleum Limited in Finance, and IT department for 21 years and was lastly designated as Ast. Systems Officer in Information Technology department where I did Computer Systems Programming for Payroll computation and printing of pay register and different reports. In addition I was responsible  for the processing of different Accounting Systems report like Stores, Expense / Sundry creditors, Payroll, Cost & Budget, inventory, Workers Participation Fund, Provident Fund, Pension, Fixed Assets Insertion, Addition, Deletion, Cash & Bank, Leave record system, Income tax computation and Tax estimates for investments to reduce the tax slabs etc.

Payroll Accounting:

·                    Systems Programming for computation of Payroll, Standard and Variable data, adjustments, investments, tax computation and deduction, Reports printing, Pay register, pay slips and direct deposits to the bank. Master file maintenance and backups.

Stores Accounting:

·                    Systems programing for processing of stores Accounting.

·                    Addition of Bin cards to CATOL master file and reporting.

·                    List of Balance report (Inventory balances, Receipts, Issues, Transfers, Stock in hand).

·                    Stores Activity report (Inventory supplies to various deptt, stock in hand, Year-to-date.

·                    Requisition (issues), LRS (Local receiving statement), TRS Transfer receiving statement, ISST (Inter stores stock transfer), RS (shipping receiving statement), Credit balances.

Cost & Budget Accounting:

·                    Systems programing for Budgeting, Computation of expenses, Payments, receipts.

·                    Reports printing like Ledger, petty cash payment and receipts, bank reconcilations, cost statement, cost tabulations, variables, adjustments, accruals, debit/credit note etc.

Expense & Sundry Creditors Accounting:

·                   
Systems programming for expense and sundry creditors and printing of ledger.

Provident Fund, Workers Participation Fund, & Income tax.

·                    Feeding of provident fund data, workers fund data and income tax data and processing of different reports used by the concerned department.

01/1978 to 12/1979 (Personal Banker Habib bank ltd)
Worked for Habib Bank ltd as Personal Banker. Primary responsibility was opening new account, Payment and deposits of checks, checking the ledger balance and posting in the account, Customer service, Issuing check books and deposit slip books, Balancing all payments and deposits after data entry, explaining various banking fixed deposits products to the customers and opening the account. Issuance of prize bonds and maintaining its balance. Locker maintenance and record keeping.

Extra Curricular and Recreation Activities
I am a sportsman and very good player of Table Tennis and have played with international players. I also love playing Cricket, Badminton, and hockey. My hobbies are sports, music and friendship.

Operating System Used in Resort / Hotels

·                    Fedallio (Sheraton)

·                    Wyse 5 (West Gate Resort)

·                    Voice (Hilton)

·                    Focus (Wyndham)

·                    Profit Manager (Ramada Inn)

·                    Choice Management (Comfort Inn)

·                    Prism (Brilliant) (Days inn)

·                    Light Speed & Galaxy (Sheraton Resort)

·                    OnQ (Hilton Garden Inn)

·                    Wyn guest (Travelouge)

·                    Holiday Express (Opera)

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