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Salt Lake City , Utah 84001
Colorado Mountain College Glenwood Springs , Colorado
Microsoft DC
Salt Lake City , Utah
Salt Lake Community College , Salt Lake City , Utah
Salt Lake Community
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Teresa Creary
CCENT, CCNA, Security+, MCSE, MCSA, A+
309 East Hidden Meadows Dr. / Apt. 4J
719.464.9876
teresa.creary@yahoo.com
Summary of Qualifications
• CCENT,
Security+, former CCNA, MCSE, MCSA, A+ certified.
• EMC
3-20C SAN Administration experience (2 years).
• Experienced w/
(400) MPLS circuit reconfigurations on Cisco routers.
• Experienced
rebuilding (23) W2K3 domain controllers for WAN of 10 sites.
• Solid understanding
of LAN and WAN technologies, Microsoft Server 2003, Virtual Private Networks, DNS, WINS, DHCP, Cisco PIX / router / switch
configurations.
• Experienced
in network installation, repair, maintenance, and cabling.
• Project
research, design, implementation, and management.
• Innate
problem solver, creator, builder.
• Committed
to work excellence.
Information
Technology Skills
Troubleshooting: tracert, ping, pathping,
netdiag, nslookup, Microsoft W2K3 Resource Kit and Support Tools
Security: Cisco VPNs, DMZ design,
anti-viral/anti-spyware, 802.11 A/B/G/N WiFi.
Systems:
Installation and configuration of Microsoft Server 2003, XP Pro, Cisco
IOS and PIX, Macintosh OSX.
Hardware:
Firewalls, VPN concentrators, Routers, Switches, Servers, PCs, Macs,
Cabling.
Software:
Installation and configuration of various network software.
Networking:
Routing MPLS / BGP / OSPF / EIGRP, subnetting including VLSM, VLAN
configuration, TCP/IP, DNS, DHCP, WINS.
Communication: Ability to communicate effectively orally and
in writing.
Employment Experience
Employment
Gap April
2010 – November 2011
Medical / fractured skull and pelvis
injury, hospitalization, physical rehabilitation.
Network certifications gained during the
above: CompTIA Security+ and Cisco CCENT.
Systems
Administrator / Network Operations June 2008 – April 2010
Multiple roles and responsibilities categorized below
EMC Storage Area Network (SAN) Administrator
// Administer Clariion CX3-20C using Navisphere Manger. Administer McData
switches. Backup SAN configurations. Participating in design and deployment of
storage requirements for enterprise applications. Providing capacity planning
and trending analysis of the SAN. Storage provisioning. Deploying, configuring,
maintaining, and documenting enterprise storage area network components. Install
new (15) TB DAE. Create RAID-5 groups. Create LUNs. Bind LUNs to file servers.
Flare upgrade on CX3-20C. Participate in disaster recovery site planning.
Administer Buffalo
Backup Administrator // daily backups to
Dell PowerVault PV-136T tape drive of core servers and rotating offsite. Order
new tapes. Retire tapes. Review backups at (10) WAN sites performed by on-site
technicians. Backup department data on NAS. Troubleshooting and resolution of
failed backups. Stand-alone backup of web server on DMZ.
MyPassword Project Manager // Evaluate five
third-party end-user password management products. Recommend solution to CIO (SysOp
Tools “Password Reset Pro”). Develop/write purchase justification. Monitor
vendor contract performance. Assist vendor with creation of new beta product so
Service Desk staff can reset user’s passwords (“password widget”.) Manage
project from start to finish. Troubleshot implementation of product with IT
staff and SysOp Tools engineers.
Network Administrator // Assist in WAN/LAN network
infrastructure refresh. Monitor network with SolarWinds. Configure new switch
ports for devices. Monitor routers and switches with Orion. Monitor emerging
security threats/tools/issues (e.g., via security news groups, CERT). Assist
with Sassafras K2 software licensing management software. On-call rotation for
(24/7/365) network emergency response.
Network
Engineer / Implementation (temp) Sept
2007 – April 2008
SOS
Technical / Safeway Food Store
Implementation project for Safeway Food
Stores; migrate (397) grocery stores from Verizon to AT&T's AVPN MPLS
network; performed over 95% of the migrations; backup router configurations on
Cisco routers (3640 and 3725) and in Opsware; ensure Cisco IOS 12.3 is in
flash; put router in dial backup mode; change fractional T-1 channel
assignments in Larscom DSU; monitor and troubleshoot line errors; monitor and
troubleshoot frame relay circuit; create copy and paste scripts into router
configuration; maintain schedule; change vendor VLAN assignments on Cisco
Catalyst 6500 switches; trace workstation MACs through multiple routers and
switches. Used Remedy and RequestIT for trouble tickets.
Systems
Administrator
(temp) May
2007 - June 2007
Snelling
Personnel
Provide desktop support to end users.
Troubleshot network connectivity. Diagnose and repair PCs. Install and repair
software installations. Re-established Dell Axim X50 and X51v handhelds
synchronization capabilities through ROM updates, ActiveSync 4.5 installs, and
Outlook repair procedures.
PC and
Network Technician (temp) Apr 2005 –
May 2007
Various
technical recruiting firms nationally
Provide desktop support to end users.
Troubleshot network connectivity. Diagnose and repair PCs. Installed Microsoft
Server 2003 on Dell servers, installed Cisco 1720 routers, wired Cisco Catalyst
2950, installed Microsoft XP on workstations and setup profiles. Imaged
workstations and servers with Ghost. Installed Cat-5 cable in junction box,
attached cable face-plate and plug wiring termination using RJ45 strip / crimp
tool, Install Point of Sale hardware and software.
Answered and resolved trouble calls from
customers at the Network
Support Center
Customer
Support Engineer (temp) Apr
- May 2006
Convergys,
VPN Solutions Team, Cisco TAC, Salt
Lake City , UT
Respond to Small and Medium Businesses
(SMB) by telephone and email regarding the setup, operation, and repair of
Virtual Private Networks (VPN). Used tracert, ping, show tech, route, arp, and
debug crypto, and other commands through remote access to troubleshoot WAN
connectivity issues on Cisco routers, firewalls, and concentrators. Analyzed and corrected configuration files.
Network
Intern Feb
- Mar 2005
Assisted Server Team with in-place upgrade of Microsoft SMS 2003
with client installation planning and issues with overnight drive wipes and
reinstalls, discovery configuration, client configuration, site planning and
analysis, client access points and distribution determinations.
Installed hard drives into Dell
server. Used Dell's BIOS RAID
Configuration Utility to setup hard drives as RAID 5. Installed Microsoft Server
2003. Configured standard operating server profile on system. Installed and
configured McAfee GroupShield for Microsoft Exchange on the new Exchange
server. Installed Windows Updates. Assisted Infrastructure Team with Cisco 3500
and 3550 switch installations. Installed
new Cisco IOS software from a laptop TFTP server.
Education
CCENT
certification May
2011
Security+
certification January
2010
CCNA /
Cisco Certified Network Associate Sep
2005 - Oct 2005
Self-Study,
Salt Lake City , Utah
Windows
2000 Security certification Oct
2004 - Apr 2005
MCSE /
Microsoft Certified Systems Engineer Sep 2002 - Sep 2003
MCSA /
Microsoft Certified Systems Administrator
Advanced Technical Center ,
Salt Lake City , Utah
Sport Science, Bachelors of University
Studies Cum
Laude
Business Management, Associates of
Applied Science Vice-President’s
Honor Award
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