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Mia Lance
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309 Gordon Woods Rd, Wilmington, NC,
28001 · 910-297-9876 · mia@hotmail.com
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Summary |
§ 10+ years experience in LAN/WAN Engineering with strong background
in design, development, and support of multi-user MS based network
§ Install, configure and manage Microsoft operating systems and
applications including Windows NT/2000/2003, Exchange, Terminal Server;
Skilled in LAN management
§ Install, configure and manage Cisco routers, switches and wireless
access points
§ Network monitoring and troubleshooting; use tools such as
SolarWinds to monitor network performance, bandwidth, and diagnose network
problems
§ Experience in setup, programming and upkeep of multiple
telecommunications systems
§ Microsoft Certified Systems Engineer (MCSE); NT 4.0; A+
Certification
§ Honorable discharge from the US Navy
§ Ability to demonstrate leadership, mentor others, & conduct
user training
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Skills |
Hardware Platforms: PC's, workstations, mainframes, servers, backup Systems, PBX, Fax
servers, Cisco routers/switches Treo PDA, Blackberry PDA
Operating Systems: Windows Server and Workstation (2003/ 2000/ NT/ SBS; 2005 /XP
/2000 /9X), Active Directory, DOS, Terminal Server, Citrix, IIS
Software: SQL Server, Exchange server 5.5/2003,2005
Citrix Metaframe 1.8/XP/Presentaion Server/XenApp, Faxpress, Systems
Management Server2003 , Microsoft Office97/2000/2003/2007/2010, Veritas
Backup Exec, Crystal Reports 7/8/9, Visio 2007, Microsoft Forefront
Networks:
Token Ring, TCP/IP, IEEE 802.11, GBIC/Fiber
Telecommunications: Lucent Technologies, Executone, Centrex, NEC, Nortel, Microsoft
OCS
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Experience |
Genisys Networks/Access Control
Consultants
Jul 2008 – Present
Network Engineer
§ Installed and maintained servers and virtual servers for data
center. Integrated multiple servers and software to meet offsite client’s
needs.
§ Rolled out multiuser business solutions including Exchange
2003/2007, Office 2007/2010, Antivirus, real time backup, and an array of
third party software across a terminal server environment.
§ Installed maintained and setup end user interface for Citrix
Servers.
§ Installed internet and network solutions including Cisco, Sonic
Wall, and Linksys routers, switches, and POE switches.
§ Assigned many clients a VPN connection to data center.
§ Maintained hundreds of active directory accounts, email accounts,
and numerous Domains.
§ Rolled out and maintained telecommunications solutions including
Office Communications Server.
§ Installed integrated security camera and access control systems,
both IP and coax types.
§ Installed wireless access points and head ends for mesh networks,
Cisco/Firetide.
Blitz Research 2000
- 2008
Network Administration and Infrastructure Engineer
§ Designed, installed, and maintain network including but not
limited to Cisco 3600 series routers, catalyst 2900/6500 series switches, and
wireless access points; currently support Microsoft network Including 16
servers, 35 PC’s, 10 Laptops, and 160
Wyse thin clients for business operations and a 160 seat call center
§ Secured WAN/LAN With Cisco 500 series PIX firewall and Setup VPN
between Client Sites
§ Installed and maintained all telecommunications equipment and
worked directly with vendors to meet the everyday needs of call center
§ Upgraded to MS Exchange Server 2003 (from v5.5) and integrated
Outlook Web Access and Microsoft Active Sync for remote users
§ Installed and maintained an 8 pair Fiber network for remote
location
§ Designed and installed FaxPress fax servers capable of 24,000
faxes a day
§ Installation, configuration and maintenance of network services,
including DNS, DHCP, WINS and Active Directory and all departmental group
policies from the ground up
§ Designed, installed and maintained IBM Netfinity and X series
servers with RAID 5 configuration
§ Installed and used SolarWinds network Management software to
troubleshoot and maintain a clean uninterrupted network
§ Installed Microsoft SMS 2003 to rollout product upgrades and offer
hands on assistance from remote locations
§ Designed, installed and maintained a Citrix Metaframe 1.8/XP
environment along with thin clients for the call center floor
§ Setup in house print shop, saving 125k annually
§ Maintain current documentation and diagrams for LAN/WAN and
Servers using Visio
§ Installed a tape library backup system using Veritas Backup Exec
§ Procure new equipment and upgrades and install
§ Installed an APC Smart-UPS 1500VA battery backup system for server
room, also hooked to an automatic transfer switch for use with generator for
long term power outages
§ Designed and integrated a rewards program for participating
clients
Wilmington, NC
Network Administrator
Network Administration and
Infrastructure Engineer
§
Maintained a Microsoft network environment,
including 10 Compaq servers with Windows NT Server 4.0
§
Traveled to Head Quarters in
CT for on site support
§
Supported warehouse terminal
stations and scales
§
Supported and maintained IBM
AS400
§
Supported and maintained IBM handheld portable
scanners
§
Maintained a Lucent
telecommunications system
US Navy 1989
- 1998
Fire Controlman
Repaired and Maintained the Aegis
Weapon System
§ Performed periodic maintenance and repair of electronic equipment
§ Search and Rescue Swimmer
§ Ran a 2M (Miniature/Micro-Miniature) electronic repair station
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Education |
BS Electronic Engineering
A+ Certification, MCSE NT 4.0 Track
1999
Citrix Certified Administrator
2001
Systemax Certified
Engineer
2011
Milestone Certified
Engineer
2011
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References |
References available on request
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