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IT Administrator
III / Security Coordinator
Network Administrator
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KAI RICHMOND
Home (323) 778-9876
309 West 83rd Street
Email:
kai.richmond@yahoo.com
Los Angeles, CA 90001
SUMMARY
Strengths include understanding client
needs and communicating key information to clients and customers with a keen
ability to delivery cost effective solutions ranging from Finance and Legal to
Engineering and Entertainment industries. With an emphasis in the followings
areas:
q Team player
with ability to relate to people at any level.
q
Extensive experience in troubleshooting,
desktop support and operating systems.
q Keen
understanding of software, hardware, networks, servers and associated
components.
q
Outstanding analytical and technical abilities.
q Expert
experience with Apple OS and Windows OS
q Significant
exposure to high key support operations and projects.
Technical
Expertise in the following areas;
Platforms:
Windows NT/2000/XP/7, MAC OS 10.5.X /9.2, LINUX
Applications:
Microsoft Office 2003/2007, Outlook, Lotus Notes, Trend Micro, and Symantec
Norton Anti-virus
Networking:
Windows 2003, Novell 3.12/4.x, and TCP/IP, RAS, Punch-down and Cabling, HP
printer configuration AS400 Client: IBM
Client Access, Remote Access Management
PROFESSIONAL EXPERIENCE
SELF-EMPLOYED• Los Angeles, CA 5/2010
to Present
Network
& PC Consultant
·
Provide
a wide variety of systems solutions for small and medium size companies.
- Provided value to small business
owners by demonstrating an understanding of my enterprise business
knowledge and helping small business owners meet their objective by
installing new systems integrations with integration of workflow of
existing business process.
- Performed wide range of support from
client computing systems to networking of systems and email integration.
TELEDYNE MICROELECTRONICS • Los Angeles, CA 1/2004
to 5/2010
IT Administrator
III / Security Coordinator
- Primary responsibilities
around coordinating and implemented government screening
servers/workstations for DOD vendors/clients and implemented government screening database
functionality to 5 regional sites.
·
Support and
administer local area network, wireless network in Windows 2003, Windows XP
Professional and Microsoft Office 2003/2007 environment.
- Designed, deployed and
managed high performance engineering workstations to include ongoing
support needs of the production environment.
- Coordinated secure systems in secret
labs with DOD configuration and anti-virus up dates for all non-network
system.
SELF-EMPLOYED• Los Angeles, CA 7/2002
to 12/2003
Network
& PC Consultant
- Designed a data archiving system to protect
medical and dental customers confidential information.
- Professional trainer of IT services to small
business and non-profit organizations in the area of Internet, E-mail,
database design and general computer operation.
FINOVA CAPITAL CORP • Los Angeles,
CA 4/1998
to 7/2002
Network
& PC Support Specialist/Supervisor
- Managed, supervised, supported and administered
local area network (Windows NT, 2000) for Los Angeles and Orange county
office.
- Design and implemented a client services
process in alignment with ITIL to meet the steady increase of service
requests. Reduced response time from 1 hour to 30 minutes.
- Supervised staff in support of
client services and in support of system rollouts and upgrades of software
applications, PCs, printers and other peripherals.
- Designed technical solutions
for complex hardware and software issues related to local area networks
and local workstations.
BDO SEIDMAN, LLP • Los Angeles, CA 4/1996
to 2/1998
Network Administrator
- Managed and supported Novell and Windows NT
network of financial staff, assisting with network access, printing, and
tax/ application software operation.
- Performed and monitored daily Arc Serve 6.0 network tape backups.
- Designed an electronic library for Tax Accounting
and research
- Introduced and trained firm’s staff in use of
personal computing and financial software, significantly increasing staff
operational efficiency.
INACOM Corp • Los Angeles, CA 4/1994
to 4/1996
Sales
Engineer
- Provided timely and effective technical pre/post
sales services to INACOM clients Fox TV/
sports & Milbank, Tweed, Hadley & McCloy
Law firm and Home Saving Bank etc. Involving hardware and software
service, set-up, configuration and support.
- Administered network of more than 100
workstations, spanning multiple locations.
- Performed maintenance of personal computers and
peripheral equipment, identifying problems and providing appropriate
solutions. Supported various platforms, DOS/Windows and Apple computers in
a network environment include administration, software installation, data
backup and restores.
- Coordinate technical resources necessary to
complete hardware/software installation and upgrades.
- Worked directly with customers assisting in sales,
resolving problems and ensuring maintenance of productive customer
relations.
- Provided
technical support, training for customers, resolved customer problems on
product line that ensured customer satisfaction, pre-sales presentations
for high-volume distributors and customers that increased and maintained
sales.
EDUCATION
California State University • Long
Beach
Bachelor
of Science, Electronics Technology • Minor: Electrical Engineering
A+ CompTIA
Certified Service Professional
(6BEDTT1137)
MCSE completed courses: 210-
Installing, Configuring, and Administering Microsoft Windows 2000 Professional
215-Microsoft Windows 2000
server216-Microsoft Windows 2000 Network Infrastructure Administration
217-Windows 2000 Active Directory,
SQL Workshop, Compaq Certification, Hewlett Packard Certification
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