Member Services Representative Sample Resume Format in Word Free Download -->

Member Services Representative Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


 

Jaylah Jackson


309 N.W 84th Ave Apt. 523Sunrise, FL 33001
(561) 577-9876  jaylah@yahoo.com

                             

Objective:            To acquire a position where I can utilize myskills and gain further experience while enhancing the company’s productivity.


Skills:

§  Microsoft: Word, Excel, and Power Point 2007\2010
§  Citrix, Quest, MSP, Vendorscape, LPS, OMS, RTS.
§  Data entry, REO mortgage closingand mortgage loan processing
§  Knowledgeable in VA, FHA, Conventional loans,Mortgage deeds and  Closing documents
§  Customer Service, Administrative, document preparation



Professional Experience:



2011 Current                          MCNA Dental, Member Services Representative, Pompano Beach, Florida

§  Investigate and resolved escalated complaint from preferred members
§  Assist customers with locating dental providers
§  Provide summary of benefits to providers and members
§  Mail replacement I.D cards and provider directory
§  Fax member eligibility to provider’s office
§  Assist members with pre-authorization, claims, referrals, verbal complaints, appeals and grievances


2007-2011                               JP Morgan Chase Bank, REO Mortgage Closer, Deerfield Beach, Florida

§  Reviewed HUD-1 Settlement statement to ensure accuracy
§  Monitored schedule closing reports to affect a timely closing
§  Communicated with Chase Asset manager’s regarding status of files on closing and or any problems as they occur
§  Ensured all title defects have been addressed before closing
§  Effectively closed 150-250 REO (Real Estate Owned) properties on a month to month basis
§  Updated REO system with applicable data
§  Ensured that settlement funds  were received for all closed transactions


2006-2007                               JP Morgan Chase Bank, Administrative Assistant, Deerfield Beach, Florid

§  Processed vendor’s invoices for payments
§  Processing incoming and outgoing mail via UPS, FedEx and USPS
§  Developed and maintained department filing system
§  Set up vendors W-9 to be established as Broker, Attorney, or Property Preservation
§  Cancel Work order’s on closed REO properties
§  Ensured settlement funds receive via wire transfer or check
§  Processed wire transactions and check payments
§  Reconciled month closing accounts consisting of 150-250 transactions
§  Assisted Asset managers, Office Manager and AssistantV.P as needed



2004-2005                               Dr. Michael S. Hirsch, DO, Front Desk Receptionist, Pembroke Pines, FL

§  Greet new and existing patients
§  Assistedpatients with scheduling, canceling and rescheduling appointments
§  Processing incoming and outgoing mail via UPS, FedEx and USPS
§  Collect patients co-paymentand balance cash drawer
§  Maintained department filing system
§  Verify patients insurance



Education:


1999-2003                               North Miami Senior High School

§  Diploma

2013-2013                               Gold Coast School of Real Estate

§  Real Estate Sales Associate



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