Membership Administrator Sample Resume Format in Word Free Download -->

Membership Administrator Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


KARMA  SCHIELE
309 SW Willamette Street
Sherwood, OR 97001
karma@yahoo.com

Professional Profile: Administrative Assistant with over 7 years of experience in Health Plans Administration. Areas of expertise include Accounts Receivables, Account Reconciliation, Collections, Billing and Invoicing as well as Group and Member enrollment. I have Excellent communication and computer skills and the ability to work independently or as part of a team to meet deadlines. Committed and motivated with exceptional customer-relation and decision-making skills as well as a Strong work ethic, personal initiative and a professional demeanor.
Experience:
Pamela Hetrick – Independent Contractor, Sherwood, OR (January, 2011 to Current) Data Entry (Part Time)

Using my excellent organizational skills, flexibility and my ability to switch tasks frequently I am able to accurately enter Accounts payable and Account receivables for the business using keyboarding/typing and navigating multiple computer applications in a Windows environment including data input, collect and accurately sort out and disburse daily mail and generate bulk mailings. Run errands and collect business supplies. Make daily bank and post office runs.  My strong complex problem solving skills and my ability to make decisions independently enable me to construct Resume orders and type up page corrections, assist in proof read materials, make bulk copies of materials such as Business Cards, Post Cards, flyers, etc. to package and complete orders.
Regence Blue Cross Blue Shield of Oregon, Portland, OR (Oct 2009 to May 2010) Membership Administrator II
Proficient in business software such as MS Office, Excel, Access and Power Point and used Facets (CP-SS) system to reconcile accounts daily. Enrolled new applications, set up COBRA accounts, updated information such as address changes, add or terminate members as requested via email or from the File Net system while showing the ability to prioritize and complete detailed work with accuracy and within time line requirements. Example: Worked numerous daily reports (Cash report, outstanding entries report for the online Employer Center), weekly reports (Final bill report, Group Renewal/Suspend bills report) and monthly reports (Age 65 reports, Dependents Aging off the accounts report), while working in fast paced team environment. Took calls from group Administrators for problems, questions regarding accounts and general information. Responded to heavy email contact and worked on specialized subject matter, specialized office equipment/programs while completing tasks received via the Onyx /CRM System from group sales department, CS Tasks received in the Facets system from the Customer Service department. Set up access and walked group Administrators through the Online Enrollment Center.
Regence BSBCO, Portland, OR (Jul 2008 to Oct 2009) Sales Tech II
Support the timely implementation and renewal of over 300 Consumer Directed Healthcare (CDH) Client Groups, including; gathering of data, set up of Clients in our Cash Account Management Database and initial enrollment of members. Perform excellent Customer Service to Clients and Brokers.  Maintain accounts by performing requested status or election changes and terminations. Perform good oral and written communication via telephone and email with client groups as well as agents.

Regence BCBSO, Portland, OR (May 2005 to Jul 2008) Membership Administrator II
Transmit electronic reminders on a regularly scheduled basis, using MS Outlook system, regarding their contributions in addition to promptly generating monthly Administrative Fee invoices, using MC Access system. Accurately post daily payments to the appropriate accounts, while utilizing strong complex problem solving skills and ability to make decisions independently. Successfully collect past due accounts. Responsible for year- end reconciliation including; auditing contributions, postings, employee accounts, and administrative fees, along with processing year end forfeiture checks when applicable. Set up ACH accounts and initiate ACH withdrawals from financial institutions. Maintain and update all Client and Broker contact information utilizing Access database.
Benefit Help Solutions - ODS Companies, Milwaukie, OR (Apr 2001 to May 2005) Member Specialist
Initiate and maintain COBRA and Retiree Health and Dental Insurance programs. Post payments to accounts. Work delinquent payment reports for COBRA and Retiree accounts for each client's members using business software including MS Word and Excel. Produce and mail required COBRA Notices and Retiree packets in a manner and timeframe required under COBRA regulations. Using good oral and written communication skills, I would instruct members on completion of their applications. Maintain all Retiree Subsidy accounts. Knowledgeable in specialized subject matter while reconciling problem accounts and State of Oregon subsidy accounts for accurate billing and payment posting. Provide excellent customer service to members via telephone and email on a daily basis. Maintained up to date team communication through weekly team meetings. Taking proficient minutes on minutes schedule with other members of the team, while continuing to work in a fast paced team environment.
Providence Health Plans (Aug 1999 to Apr 2001) Accounts Receivable Clerk
Maintain Preferred Provider Organization and Workman's Compensation administrative, physician and hospital fee files, while showing ability to prioritized and complete detailed work with accuracy and within time line requirements. Post monthly payments from groups and Third Party Administrators for the Health Plan using business software including MS Word, Excel and Access. Generate and mail monthly Administrative fee billings for each group. Log and track daily batch registers containing payments received for the group's health plan. Generate delinquency reports for groups showing past due amounts. Generate and mail monthly delinquency notices. Successfully collect overdue accounts using good oral and written communication skills. Reconcile accounts when disputes arise. Worked in a fast paced team environment.
Alamo Rent A Car (Jul 1998 to Aug 1999) Administrative Office Manager
Manage administrative office for million dollars per year car rental agency. Enter Accounts Payable invoices and purchase orders into system for corporate analysis. Electronically send batched invoices to corporate office accounting department for payment disbursements. Resolve inactive and duplicate car error reports. Initiate collection calls on overdue contracts. Accurately balance cash payments and Park & Fly deposits on a daily basis. Responsible for processing daily deposit logs including transporting funds to the financial institution. Prepare and process all incoming and outgoing Fed Ex and US Mail. Enter daily time and attendance and corroborate with weekly payroll. Processed all new hire paperwork including health insurance, payroll deductions and issued initial and ongoing company uniforms. Processed all employee terminations including COBRA paperwork when elected. Responsible for ordering and maintaining daily gasoline levels for re-fueling cars.
Education:
Grover Cleveland High School - 1982 High School Diploma
Western Business College - 1994 Associates Degree in Accounting. Achieved a GPA of 3.86
Wealth Intelligence Academy continuing education Master Trader; Advanced Covered Calls, November 2008
The Dalby Education Institute continuing education Finding Real Estate Notes, March 2009-August 2009
Employee Benefits Institute of America continuing education Cafeteria Plans, overview of each flex plan and IRS rules to administer, February 2009
Skill Soft continuing education Accounting Fundamentals Refresher Overview of Managerial Accounting the Insurance Industry Overview
Regence Online Learning System continuing education Techniques for Better Time Management Presenting to Succeed



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