Proficient in business software such as MS Office, Excel, Access and Power Point and used Facets (CP-SS) system to reconcile accounts daily. Enrolled new applications, set up COBRA accounts, updated information such as address changes, add or terminate members as requested via email or from the File Net system while showing the ability to prioritize and complete detailed work with accuracy and within time line requirements. Example: Worked numerous daily reports (Cash report, outstanding entries report for the online
Regence BSBCO,
Support the timely implementation and renewal of over 300 Consumer Directed Healthcare (CDH) Client Groups, including; gathering of data, set up of Clients in our Cash Account Management Database and initial enrollment of members. Perform excellent Customer Service to Clients and Brokers. Maintain accounts by performing requested status or election changes and terminations. Perform good oral and written communication via telephone and email with client groups as well as agents.
Regence BCBSO,
Transmit electronic reminders on a regularly scheduled basis, using MS Outlook system, regarding their contributions in addition to promptly generating monthly Administrative Fee invoices, using MC Access system. Accurately post daily payments to the appropriate accounts, while utilizing strong complex problem solving skills and ability to make decisions independently. Successfully collect past due accounts. Responsible for year- end reconciliation including; auditing contributions, postings, employee accounts, and administrative fees, along with processing year end forfeiture checks when applicable. Set up ACH accounts and initiate ACH withdrawals from financial institutions. Maintain and update all Client and Broker contact information utilizing Access database.
Benefit Help Solutions - ODS Companies,
Initiate and maintain COBRA and Retiree Health and Dental Insurance programs. Post payments to accounts. Work delinquent payment reports for COBRA and Retiree accounts for each client's members using business software including MS Word and Excel. Produce and mail required COBRA Notices and Retiree packets in a manner and timeframe required under COBRA regulations. Using good oral and written communication skills, I would instruct members on completion of their applications. Maintain all Retiree Subsidy accounts. Knowledgeable in specialized subject matter while reconciling problem accounts and State of
Maintain Preferred Provider Organization and Workman's Compensation administrative, physician and hospital fee files, while showing ability to prioritized and complete detailed work with accuracy and within time line requirements. Post monthly payments from groups and Third Party Administrators for the Health Plan using business software including MS Word, Excel and Access. Generate and mail monthly Administrative fee billings for each group. Log and track daily batch registers containing payments received for the group's health plan. Generate delinquency reports for groups showing past due amounts. Generate and mail monthly delinquency notices. Successfully collect overdue accounts using good oral and written communication skills. Reconcile accounts when disputes arise. Worked in a fast paced team environment.
Manage administrative office for million dollars per year car rental agency. Enter Accounts Payable invoices and purchase orders into system for corporate analysis. Electronically send batched invoices to corporate office accounting department for payment disbursements. Resolve inactive and duplicate car error reports. Initiate collection calls on overdue contracts. Accurately balance cash payments and Park & Fly deposits on a daily basis. Responsible for processing daily deposit logs including transporting funds to the financial institution. Prepare and process all incoming and outgoing Fed Ex and US Mail. Enter daily time and attendance and corroborate with weekly payroll. Processed all new hire paperwork including health insurance, payroll deductions and issued initial and ongoing company uniforms. Processed all employee terminations including COBRA paperwork when elected. Responsible for ordering and maintaining daily gasoline levels for re-fueling cars.
Education:
The Dalby Education Institute continuing education Finding Real Estate Notes, March 2009-August 2009
Employee Benefits Institute of
Skill Soft continuing education Accounting Fundamentals Refresher Overview of Managerial Accounting the Insurance Industry Overview
Regence Online Learning System continuing education Techniques for Better Time Management Presenting to Succeed
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