Lead Network Voice Engineer Sample Resume Format in Word Free Download

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309 Shadow Ct SW Huntsville, AL 35123

Phone 256-684-9876 E-mail joy.smith@gmail.com

Joy Smith

Objective	To obtain an Engineering position in the IT field utilizing my networking and voice background to help a company provide superior products and services to its customers
Education	Aug. 2001–May 2005                           Murray State University                                      Murray, KY B.S. in Telecommunications Systems Management §  3.58 Cumulative Grade Point Average §  Dean’s List for Academic Excellence
Professional experience	Nov. 2006-Present                              Science Applications International Corp.        Huntsville, AL Network Engineer §  Served as Lead Network/Voice Engineer for BRAC projects for the Missile Defense Agency as well as a Network Engineer in the Operations Support Center in Huntsville §  Project lead for IT Network installation in state-of-the-art 870,000 and 260,000 square foot Office Buildings as well as a $15 million dollar Data Center in Huntsville §  Architected, Designed, and Implemented numerous Network and Voice Projects including Cisco Unified Communications Manager and Cisco Unity Connection for a 5,000 person User Base §  Worked closely with Network Architects to validate designs and implementations for numerous Projects §  Developed Detailed Documentation and Drawings (Rack Elevations, Physical, Logical) for Projects §  Accomplishments include installing the first VoIP phone system in MDA, Engineering and Implementing the first MDA Environmental Monitoring System, as well as branching out to help in other areas such as Conference Room builds and standardizing the IT Cable Infrastructure June 2005-Nov. 2006                          Adtran, Inc.                                                    Huntsville, AL Technical Support Engineer §  Troubleshoot and resolve problems with existing networks relating to Adtran Enterprise Networks products §  Oversee and implement installation of network equipment both on-site and remotely §  Communicate with various channels in the company to resolve product issues §  Keep up with ever-changing products and technologies to provide information to Engineering on new products and services Feb. 2004-May 2005                            Murray State University                                      Murray, KY Help Desk Technician §  Assist all campus faculty, staff, and students with troubleshooting desktop PC software and hardware issues §  Assist all campus faculty, staff, and students with network access, devices, and troubleshooting May 2004-Aug. 2004                           Bremner, Inc.                                                  Princeton, KY Network Administrator §  Assist all employees, both local and remote, with PC and network issues §  Responsible for server cluster which included Lotus Notes, DNS, DHCP, NAS, File, Print, and Active Directory May 2003-Aug. 2003                           Terex Construction America                         Southaven, MS Help Desk Technician §  Assisted with help desk tickets and network troubleshooting
Skills and Certifications	§  Currently posses DoD Secret Clearance §  Cisco Certified Network Associate §  Cisco Certified Network Professional §  Currently Pursuing CCNP Voice (Passed Four of Five Exams) §  Security+ Certification §  WAN Technologies including T1, T3, ISDN, Frame Relay, PPP, and HDLC §  Routing and Switching Protocols including RIP, OSPF, BGP, EIGRP §  Voice Technologies using Cisco Unified Communications Manager and Cisco Unity Connection §  Various other protocols including DNS, DHCP, FTP, TFTP, and SNMP §  Knowledge of IT cabling, termination, and testing of copper and fiber optics

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