I.T. Coordinator Sample Resume Format in Word Free Download

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Jada Mazzotti

309 SW 13 Street, #J4, Gainesville, FL 640018

H: (352) 372-9876

jada.mazzotti@att.net

                       

EDUCATION

Devry University, Miramar, FL                                                  Tau Alpha Pi National Honor Society - 2010

Bachelor’s of Science Degree in Computer Information System   GPA: 3.50/4.0

TECHNICAL SKILLS

Software Platforms	Development Software	Operating Systems	Databases	Applications
L	Visual Studio ASP.Net	Windows 7 AS400 (UNIX System)	Oracle SQL Access Crystal Reports	Microsoft Office Visio Photo Shop	Adobe Acrobat Quick Books GEMS Billing System

WORK EXPERIENCE

International Game Fish Association Museum & Hall of Fame, Dania Beach, FL              12/2010 – 6/2011

I.T. Coordinator

• IT Department Helpdesk service provider; provide outstanding service to each internal and external member.
• Provides technical assistance on hardware, software, or communication problems encountered by the support staff.

·         Set up and break down computers and lap tops at designated work stations.

·         Set up new employees and configure new employee work stations.

·         Set up e-mail configurations and internet connections.

·         Researched, modified, tested and installed hardware and software additions or replacements.

·         Problem Solving and reconfiguring software, applications and hardware troubleshooting, when necessary.

·         Modified Active Directory and Network Server, when necessary.

·         Maintained Museum and Hall of Fame computers and Audio/Visual Connections.

• Performs annual disaster recovery and business resumption testing.
• Monitored and made system updates/modifications for the computer system, when necessary.
• Performed other related duties when assigned.

National Football League (NFL), Fort Lauderdale, FL (Temporary)                                  1/2010 – 2/2010

I.T. Department Intern

·         Set up and break down computers and lap tops at designated work stations.

·         Installed printers and network connections.

·         Set up e-mail configurations and internet connections.

·         Assisted customers with Microsoft templates and e-mail assistance at the media center.

Temple Beth El Memorial Gardens, Davie, FL                                                                6/2009 – 5/2010

Assistant to the Administrator

·         Prepared reports, letters, and corresponding documents utilizing word and excel software.

·         Prepared legal contracts for new and current clientele.

·         Developed internal templates utilizing word and excel software.

·         Provided customer service and funeral arrangements: Answer phone calls and direct calls to the administrator.

·         File and retrieve corporate documents, records, and reports.

·         Assisted Administrator with property and product sales.

·         Trained cemetery Administrator computer software when necessary.

West Broward Recreational Center d/b/a Camp Woodland, Inc., Hollywood, FL               3/2008 – 8/2008

Bookkeeper/IT Support

·         Office management participation: maintain clientele records, manage database systems, and perform bookkeeping utilizing Quick Books and Z-Camp software.

·         Prepare invoices, reports, memos, letters, financial statements and corresponding documents utilizing word, excel, or presentation software.

·         Provided customer service and summer camp registration: Answer phone calls and direct calls to the director.

·         Create, read, analyze, file and retrieve reports to determine their significance and plan their distribution.

·         Open, sort, and distribute incoming correspondence, including faxes and email.

·         Provided computer maintenance, advice and troubleshooting when necessary.

·         Trained camp Director computer software when necessary.

City of Hollywood, Hollywood, FL                                                                                  8/2001 – 1/2008

Dept. of Design & Construction Management - 8/2001 – 6/2006

Secretary Promoted to Administrative Secretary promoted to

Dept. of Business & Economic Development - 6/2006 – 1/2008

Administrative Assistant II Promoted to Business Development Coordinator Management Trainee and

·         Provided customer service to internal and external clients: Answer phone calls and direct calls to the appropriate parties.

·         Maintained the data base daily with new and current projects utilizing Crystal Reports.

·         Developed, modified and updated billing information utilizing Procurement and POS services

·         Created, modified and updated construction project schedules, Gantt charts, budget reports, and progress reports, requisitions, direct payment vouchers & purchase orders utilizing Excel and MS Project. (These project schedules, Gantt charts and budget reports were utilized to maintain major City projects.  They were prepared and presented to the City Mayor, Manager and Commission in order to provide project management preparation and status of current and/or future projects for budget and construction approval.)

·         Trained co-workers how to update project database reports utilizing Crystal Reports and other computer software and/or applications when necessary.

·         Maintained departmental website utilizing FrontPage and HTML.

·         Created, modified and posted project schedules, pictures, updated project and departmental information on the department’s web page, utilizing Photo Shop and MS Publisher.

·         Developed Word templates to be utilized internally and externally throughout the department.

·         Hurricane preparedness participation: Personnel designated to prepare inventory, break down & set up computer work stations w/ printer.

·         Conduct research, compile data, and prepare reports for consideration and presentation by Directors, Business Advisory Committee and Hollywood Business Committee, boards of directors.

·         Developed, modified, proofread and analyzed incoming and outgoing memos, submissions, and reports to determine their significance and plan their distribution.

·         Coordinated special events – executive meetings, business workshops, training sessions, and seminars.

·         Special events IT crew - Designated personnel set up and break down computer work station including projector connection configuration.

·         Created, modified and posted event flyers, event schedules, pdf online forms, and business assistance information about small businesses and minority groups.

·         Developed internal and external e-mail blasts to registered clients for the Small Business and Minority Group.

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