Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
farahkestrel
Computer Operator,
Madison, WI. 1992 to 1995
Download Resume Format
profile
•Experienced, IT Analyst known for
providing a level of service above and beyond expectations
•Confident managing workload -
determining priorities and meeting deadlines
•Consistently acknowledged for
providing support that not only helps people get their job done, but whose contributions
add significant business value to the company
•Takes a friendly, positive
approach to work – known for setting the example
experience
RMT, INC.,
part of Alliant Energy Corporation, Madison, WI 1992 to 2011
A midsize firm offering
a range of consulting, construction and engineering services, providing a
variety of renewable energy development and environmental remediation solutions.
IT
Analyst III, Madison,
WI. 2007 to Aug. 2011
Manage company wireless telecommunication
services. Provide IT end-user support, consulting and
training.
·
Acknowledged
for efforts providing support on laptop and phone hardware, accessories, and
related set up and troubleshooting.
·
Provided
new RMT team members an orientation to company’s technology tools and policies
including intra/internet, phones, data and smart devices to ease their
transition and hasten success in their roles.
·
Deployed
Blackberry Enterprise Server (BES) to establish a means to administer and
standardize on a company smart phone.
-
Maintained
BES with service packs, licenses, policies and device activations
·
Recognized
for furthering project managers’ ability to provide services to clients by
responding to technical challenges in step with the demanding work pace during
peak of construction season.
-
Aiding
construction teams with last minute cellular communication in very remote
locales
-
Establish
relationships with nearest two way radio vendors to provide necessary equipment/licenses
to construction crews on jobsites for communication and safety
·
Responsible
for packaging and deploying Adobe Acrobat and Adobe Reader then creating
standardized pdf stamps
·
Reviewed
telecom invoices for discrepancies adjusted as needed, advised accounts payable
with invoice questions.
·
Procured
various cellular and computer supplies then reconciled monthly the company
purchase Card
·
Evaluated
multiple rugged tablets for use in field, coordinated demo use in the field
until I recommended purchase of best solution based on technology and feedback.
IT Analyst III, Austin,
TX . 1998 to 2007
Provided desk-side and remote IT support for
employees in four TX offices. Administrator of Novell Netware LAN (user accounts/data/printers/backups)
until transition to Microsoft. Provided
asset management including creating images, desktop swaps, inventory and
disposal. Installed Compaq fileservers
with Novell Netware, MS Windows Server, and Citrix.
·
Received formal recognition for taking
Texas operations from a state of disarray to becoming IT models for the entire
organization.
-
Replaced outdated hardware, updated PC’s
(hardware and software) to meet current company standards, properly disposed of
antiquated stockpiles within first year.
-
Responsive and dependable IT/helpdesk
support significantly decreased user issues allowing internal clients to focus
on their work increasing productivity
·
Recommended and initiated the transition
from plain old telephone service (POTS) to primary rate interface (PRI) for two
office locations adding efficiencies while offering sizable bottom line cost
savings to the company
·
Project Management related to coordinating
numerous office relocations or closures.
Obtaining bids from wiring contractors, coordinating timely telco installations,
hardware relocation and long weekends to minimize impact to internal clients.
·
Installed McAfee E-Policy Orchestrator
(EPO) establishing a company-wide anti-virus and firewall management tool
·
Tasked to design installation procedures
used by IT staff for company-wide roll out of Microsoft Office 2000 to ensure a
flawless and consistent installation.
·
Instrumental in the company transition from
standard analog phones to Cisco VoIP:
coordinated hardware installation with corporate and phone vendors,
phone setup and end user training in multiple offices
PC Support Specialist,
Madison,
WI. 1995 to 1998
Provided
daily computer / network support for over 200 employees, and 5 branch
offices. Responsible for configuration
and installation of Windows workstations with productivity suites. Assisted in fileserver installations of
Novell Netware and Windows Server .
Computer Operator,
Madison, WI. 1992 to 1995
Data
entry of timesheet Information. VAX
system management, report creation / distribution, VAX job profile creation,
queue monitoring, and line printer operation.
technical expertise
Desktop OS: Windows 3x thru Windows 7
Server OS: Novell Netware 3 thru 5, Microsoft Server NT
thru 2008
Other: Novell
Zenworks, MS System Center Configuration Manager, McAfee ePolicy Orchestrator,
Cisco CallManager & Unity Voicemail, VMWare Workstation and Infrastructure,
AT&T Premier, Verizon Enterprise Center, Active Directory (users and
groups), Group Policy, Exchange 2007
(users), Blackberry Enterprise Server (Groupwise
and Exchange), RDP, MS SQL Server (maintenance)
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