IS Technical Analyst Sample Resume Format in Word Free Download -->

IS Technical Analyst Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download

Maya Howell
P.O. BOX 1115
Miles City, MT 59001

·         Over 23 years experience working with highly technical integrated micro processing and PC systems.
·         System administration of Microsoft Windows Server 2003 Active Directory.
·         Experience working with servers and network systems.
·         Experience as a Level III Technical Analyst.
·         Programming Logic and Design Comprehensive (VBScript).
·         Cisco Certified Network Associate (CCNA) course curriculum.
·         Networking, managing a Microsoft Windows Server 2003 Environment, Enhanced course curriculum.
·         Installation of Windows Operating Systems and Windows application software.
·         A+ Guide to managing and maintaining your PC course curriculum.
·         Additional curriculum: Networking, Routing, Switching, Network Operating Systems, Wired – Optical and Wireless, Enterprise Network Design, & Project Management.


Bachelor of Science in Technical Management/Network and Communications Management        April 2011
DeVry University

Associates of Applied Science in Electronics                                                                              October 1987
DeVry Institute of Technology - Phoenix, Arizona


Healthcare Application Software - Nuance Powerscribe/DictaPhone, Allscripts, T-System, Fuji Synapse, Security Manager, Facility Commander, Kronos, Lawson, EFilm, HP OpenView, SunQuest.
Network Operating Systems - MS Windows Server 2003 Enterprise Edition, Microsoft Exchange Server 2003.
Windows Operating Systems - WG3.1, 3.1, 95, NT, 98, 2000, ME, XP, XP Pro, Vista, Windows 7 Enterprise Edition.
Application Software - MS Office Outlook, MS Office Excel, MS Office Word, MS Office Power Point, MS Office Access, MS Office Project.
OS9, MS Dos, PC Dos.
Other - HTML 4.0, Norton Utilities, Auto Cad 12, Auto Cad LT, OrCAD, Citrix, Adobe Acrobat, Johnson HVAC control software, and Levitronix applications Software.
Flight hand soldering, and clean room.
Linear Automation, Spray Solvent Tool Maintenance, Ozone and other Hazardous Gases.

IS Technical Analyst                                                                                                                                             May 2011 to Present
Holy Rosary Healthcare - Miles City, Montana
·         Monitors all servers and network systems to assure stability of daily operations.
·         Provide level I, II, and III technical analytical support of servers, network systems and application support.
·         System administration of all Active Directory end user accounts.
·         Responsible for daily operation systems including, full system backups, systems shutdowns, system interface monitoring and report distribution.
·         Creates Active Directory Organizational Units, and maintains Active Directory group polices.
·         Administrates Active Directory account security & security groups.
·         Maintain and writes end user login, drive and printer VBScripts.
·         Manages and answers first line troubleshooting of systems.
·         Supports new systems or new facets of existing systems, and keeps abreast of technology changes.
·         Works directly with the system office to resolve enterprise applications both locally and across the enterprise system.
·         Setup Epic training center to support Epic Clinical Informatics implementation team.
·         Supported off site Hospital with Epic Go Live implementation.
·         Supported off site application administration.
·         Manage Help Desk call center.
·         Track calls until technical issues are resolved; incorporating multiple disciplines of communication to inform all levels of management of the status of the outstanding issue.
·         Maintain appropriate computer logs, databases and inventory.
·         Input problem-solving techniques into Help Desk database, and maintains documentation in reference manuals.
·         Troubleshoots PC and Printer based issues and at times utilizing remote software where appropriate to provide Level I support.
·         Generate reports using Crystal Reports from the Health Information System.
·         Provide technical application and hardware support for the end user community.
·         Log calls with the vendor, monitors and follows up with vendors on outstanding calls reporting status to management.

Safety and Compliance Engineering Technician                                                                    October 1999 to January 2009
Semitool Inc - Kalispell, Montana
·         Managed Electromagnetic Compatibility (EMC) testing. Documenting and implementing required changes to all product lines.
·         Designed and implemented Excel spreadsheets that create Risk Assessments/Hazard Analysis as needed on all product lines.
·         Traveled to third party facility for Electromagnetic Compatibility comparison testing of individual components.
·         Provided consultation to various departments on EMI considerations as a result of EMC testing for new and existing designs.
·         Prepared for and supported both in-house and third party safety evaluations that include but are not limited to the following Safety Guidelines and Standards:
o    SEMI S2-0200 (Environmental, Health and Safety Guideline).
o    SEMI S8-1000 (Safety Guideline for Ergonomics Engineering).
o    SEMI S22 (Safety Guidelines for The Electrical Design of Semiconductor Manufacturing Equipment).
o    EN 60204 (Safety of Machinery).
o    UL913 (Intrinsically Safe Apparatus).
o    NFPA 79 (Electrical Standard for Industrial Machinery).
·         Consulted with Electrical Engineers on electrical circuits, which were implemented into the design of hardware based/single fault circuits.
·         Reviewed component specifications of Safety Critical Components. Work with vendors to obtain the necessary Certificates of Compliance and NRTL approvals.
·         Counseled Engineers to ensure all Safety Critical Components are specified with the necessary approvals.  Work with technical publications and training departments to ensure Operator and Training Manuals contain the required information needed to satisfy CE and other Safety Standards.
·         Implemented and developed product line AC Hi-Pot testing criterion, and trained Technicians on proper AC Hi-Pot test procedures.
·         Maintained systems required to support the Safety and Compliance function for Semitool.  The required systems include, but are not limited to:
o    Database of safety components.
o    Technical files for European Low Voltage and Machinery Directive Compliance.
o    Technical Construction Files for the European EMC and Safety Compliance.

Entrepreneur                                                                                                                               November 2001 to December 2004

Shooter’s Archery LLC. - Kalispell, Montana

·         Founder and 50% owner in a successful archery retail and service business.

·         Researched the State, County and City applicable requirements for an archery sporting goods business.

·         Established and managed volume buying, new product research with archery wholesale distributors and authorized manufacturing dealerships.
·         Designed and maintained cash register spread sheet, excel spreadsheet for tracking service orders and retail special orders, and customer work orders.
·         Managed marketing and special promotion/events, day-to-day operations, purchasing and inventory control and employees.

Algoma Hardwoods                                                                                                                                     March 1999 to October 1999

Master Industrial Technician - Algoma, Wisconsin

·         Installation of new network systems.
·         Programmed Y199 Johnson Control HVAC Zone Controller.
·         Assembly and installation of new PLC-based manufacturing equipment.
·         Trouble-shoot and repair CNC, PLC, PC, Relay Ladder and hi-frequency automated manufacturing systems.
·         Verifying that manufacturing equipment is installed to national and local electric code.
·         Ordering and acquiring spare parts for all automated manufacturing systems.
·         Design and installation of master motor control center.
·         Design and assembly of AC Hi-Pot test equipment for electric motors.

Marine Travelift                                                                                                                                            October 1998 to March 1999

Electronics Technician - Sturgeon Bay, Wisconsin
·         Trouble-shoot and repair all electrical and hydraulic systems at customer site.
·         Build and assemble all production subassemblies and mainframe remote control systems.

Baker Instrument Company                                                                                                                          April 1989 to October 1998

Senior Engineering Technician - Fort Collins, Colorado
·         Assisted in software development of diagnostics software to ensure correct performance, assembly, and functionality of completed equipment.
·         Consult with customer for on-site applications engineering.
·         Customer training on custom application software.
·         Manager of final quality control for all standard and custom equipment.
·         Coordinate equipment production with Chief Engineer and manage production training and assembly techniques.
·         Design, wire, assemble, troubleshoot and calibrate automated computer-controlled equipment capable of performing high potential, three-phase direction, Kelvin resistance, and surge tests on electrical windings.
·         Calibrate final assemblies.  Assisted in software development.
·         Integrate test equipment to PLC interface of automated manufacturing lines.
·         Create documentation for the assembly and quality testing of hardware and software.  Maintain custom documentation during production to create a complete document file for every finished project.

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