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Naperville , IL 630-267-9876
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TAYLOR KINNEY
tailor_kinney@msn.com
SUMMARY
Information Technology professional with extensive
experience in asset disposal, life-cycle management of assets and IT
procurement. Strong
leadership, communication and supervisory skills. Able to aggressively identify and implement
cost-saving initiatives. Areas of
expertise include:
• Asset Disposal & Remarketing
|
• Budget & Financial
Governance
|
• Vendor Management
|
• Procurement/ Negotiations
|
• Asset Lifecycle Management
|
• Inventory/Logistics
|
•
Process Improvement
|
PROFESSIONAL EXPERIENCE
INSIGHT DIRECT, Bloomingdale , IL
2010 - 2011
Manager,
IT Asset Disposition Services
Led
team of eight Disposal Specialists responsible for $8 million in asset disposal
and remarketing revenue. Responsible for
all activities within asset disposal and remarketing, including new client
contract negotiations, asset pickup logistics, asset destruction as per
government regulations, data erasure, certificates of disposal or erasure,
financial settlements and vendor management.
·
Developed
and implemented process improvements regarding the time to process new client
contracts and complete on-boarding procedures.
Process length was reduced by 15%.
·
Implemented cross-training initiative among team
members that resulted in improved productivity; with no increase in staff,
there was an increase in clients supported by 20%.
CNA INSURANCE, Chicago , IL 1983
- 2009
Director,
Asset Management / IT Procurement & Financial Governance (2006 - 2009)
Managed
procurement process and verified budget vs. expenditures for all IT hardware
and software. Managed inventory of 500
Intel servers, 8,000 desktops, 3,000 laptops and 700 LAN / local printers, as
well as the shipping of these assets among home office and 100 field locations
across the country.
·
Introduced scanning of newly purchased
corporate IT assets that improved asset control and reduced spending on client
device and printers by 10%.
·
Introduced Complete Life-Cycle
"Procurement through Disposal" asset management solutions, resulting
in significant procurement savings due to reuse of assets and improved disposal
procedures that generated over $75,000 by remarketing obsolete assets per year.
- Identified re-useable TOAD licenses, a
software purchasing process that identifies re-useable licenses, which reduced
excessive software purchases by $25,000 in first year. When implemented
for other software products, saved over $250,000 annually.
- Spearheaded procedural changes and
staff customer service training that was measured by online surveys. Improved
service satisfaction levels from 75% to 95%.
- Introduced aggressive purchasing,
storage practices, and proactive disposal procedures. Reduced real estate for Home Office
warehouse by 50%.
·
Developed and implemented a process to
centralize ordering, storage and distribution of print toner, Annual toner
costs were reduced by $75,000.
- Introduced and supported a capital
procurement process that validated purchase requests against approved
budget. Reduced annual IT capital spending by over $3 million.
- Maintained oversight of financial
limits and successfully identified / assisted with resolution of potential
budget issues before they became unmanageable, reducing budget overruns by
20%.
Tailor Kinney
630-267-9876 Page
2
CNA (cont’d)
Director, IT Procurement / Depot
Services (2004
- 2006)
Managed
teams that were responsible for the purchasing, receiving, imaging, shipping,
installation and disposal of the vast majority of IT assets. Coached and mentored individuals in team
leadership and process improvement, providing skills, opportunity and drive to
be promoted to team lead roles.
·
Implemented revised team procedures and
cross-training initiatives that resulted in improved staff utilization. Maintained current service level agreements
after a staff reduction of 22%.
- Led review of shipping policies for
Home Office and 100 field locations across country, resulting in improved
delivery and installation deadlines of 25%.
- Led shipping vendor selection /
negotiation process, resulting in improved reliability and accountability
by vendor, as well as improved invoice processing.
·
Managed corporate-wide project to
replace obsolete copiers and printers with multifunctional devices, reducing
one-year maintenance costs by $350,000.
Director, Desktop Systems
(2000 - 2004)
Managed client desktop / laptop / print strategy for
corporation. Directly responsible for client device vendor relationships and
issue resolution. People management responsibilities for 15 desktop, laptop and
print engineers. Introduced three-year
product roadmap that proactively assisted management and engineering staff with
new technology decisions.
- Identified abnormal number of laptop
hard drive failures and led team that worked with vendor to resolve issue
in a timely manner. The process
used to accomplish this was installed as a standard procedure used to
address and resolve vendor issues.
·
Led team that created a hardware
certification process to verify that devices and operating images were
compatible to the corporate environment before becoming a standard. Reduced
engineering support costs by 25%
·
Indentified top 500 pager / cellular
users and replaced their devices with wireless mobility products (RIM /
Blackberry); policy change moved 2,000 users to Blackberry standard. Reduced mobility costs by 25%
Previous Roles in technical management of Lotus
Notes and Outlook email system merger, hardware system strategies, virus
detection, application development (1997
- 2000)
Systems Analyst, Lotus
Notes Administration (1995 - 1997)
Systems Analyst, Officevision
VM / Research (1992 - 1995)
Programmer/Analyst, Database
Management (1983
- 1992)
EDUCATION
Bachelor of Business Administration Rowan
University Glassboro ,
NJ
TECHNICAL SKILLS
Word, Excel, PowerPoint
Asset Management
Database Systems
Bar Code Scanning
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