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TAYLOR KINNEY
Naperville, IL     630-267-9876
 tailor_kinney@msn.com


SUMMARY

Information Technology professional with extensive experience in asset disposal, life-cycle management of assets and IT procurement. Strong leadership, communication and supervisory skills.  Able to aggressively identify and implement cost-saving initiatives.  Areas of expertise include:

• Asset Disposal & Remarketing
• Budget & Financial Governance 
• Vendor Management
• Procurement/ Negotiations
• Asset Lifecycle Management
• Inventory/Logistics
• Process Improvement
 



PROFESSIONAL EXPERIENCE

INSIGHT DIRECT, Bloomingdale, IL                                                                                               2010 - 2011
Manager, IT Asset Disposition Services       
Led team of eight Disposal Specialists responsible for $8 million in asset disposal and remarketing revenue.  Responsible for all activities within asset disposal and remarketing, including new client contract negotiations, asset pickup logistics, asset destruction as per government regulations, data erasure, certificates of disposal or erasure, financial settlements and vendor management.

·         Developed and implemented process improvements regarding the time to process new client contracts and complete on-boarding procedures.  Process length was reduced by 15%.
·         Implemented cross-training initiative among team members that resulted in improved productivity; with no increase in staff, there was an increase in clients supported by 20%.  

CNA INSURANCE, Chicago, IL                                                                                                          1983 - 2009
Director, Asset Management / IT Procurement & Financial Governance  (2006 - 2009)    
Managed procurement process and verified budget vs. expenditures for all IT hardware and software.  Managed inventory of 500 Intel servers, 8,000 desktops, 3,000 laptops and 700 LAN / local printers, as well as the shipping of these assets among home office and 100 field locations across the country.

·         Introduced scanning of newly purchased corporate IT assets that improved asset control and reduced spending on client device and printers by 10%. 
·         Introduced Complete Life-Cycle "Procurement through Disposal" asset management solutions, resulting in significant procurement savings due to reuse of assets and improved disposal procedures that generated over $75,000 by remarketing obsolete assets per year.
  • Identified re-useable TOAD licenses, a software purchasing process that identifies re-useable licenses, which reduced excessive software purchases by $25,000 in first year. When implemented for other software products, saved over $250,000 annually.
  • Spearheaded procedural changes and staff customer service training that was measured by online surveys. Improved service satisfaction levels from 75% to 95%.
  • Introduced aggressive purchasing, storage practices, and proactive disposal procedures.  Reduced real estate for Home Office warehouse by 50%.
·         Developed and implemented a process to centralize ordering, storage and distribution of print toner, Annual toner costs were reduced by $75,000.
  • Introduced and supported a capital procurement process that validated purchase requests against approved budget. Reduced annual IT capital spending by over $3 million.
  • Maintained oversight of financial limits and successfully identified / assisted with resolution of potential budget issues before they became unmanageable, reducing budget overruns by 20%.


Tailor Kinney   630-267-9876                                                                                                Page 2

CNA (cont’d)
Director, IT Procurement / Depot Services                                             (2004 - 2006)                                  
Managed teams that were responsible for the purchasing, receiving, imaging, shipping, installation and disposal of the vast majority of IT assets.  Coached and mentored individuals in team leadership and process improvement, providing skills, opportunity and drive to be promoted to team lead roles. 

·         Implemented revised team procedures and cross-training initiatives that resulted in improved staff utilization.  Maintained current service level agreements after a staff reduction of 22%. 
  • Led review of shipping policies for Home Office and 100 field locations across country, resulting in improved delivery and installation deadlines of 25%. 
  • Led shipping vendor selection / negotiation process, resulting in improved reliability and accountability by vendor, as well as improved invoice processing.   
·         Managed corporate-wide project to replace obsolete copiers and printers with multifunctional devices, reducing one-year maintenance costs by $350,000.

Director, Desktop Systems                                                                        (2000 - 2004)                 
Managed client desktop / laptop / print strategy for corporation. Directly responsible for client device vendor relationships and issue resolution. People management responsibilities for 15 desktop, laptop and print engineers.  Introduced three-year product roadmap that proactively assisted management and engineering staff with new technology decisions.

  • Identified abnormal number of laptop hard drive failures and led team that worked with vendor to resolve issue in a timely manner.  The process used to accomplish this was installed as a standard procedure used to address and resolve vendor issues. 
·         Led team that created a hardware certification process to verify that devices and operating images were compatible to the corporate environment before becoming a standard. Reduced engineering support costs by 25%      
·         Indentified top 500 pager / cellular users and replaced their devices with wireless mobility products (RIM / Blackberry); policy change moved 2,000 users to Blackberry standard.  Reduced mobility costs by 25%

Previous Roles in technical management of Lotus Notes and Outlook email system merger, hardware system strategies, virus detection, application development                                  (1997 - 2000)

Systems Analyst, Lotus Notes Administration                                       (1995 - 1997)
Systems Analyst, Officevision VM / Research                                                  (1992 - 1995)
Programmer/Analyst, Database Management                                      (1983 - 1992)


EDUCATION

Bachelor of Business Administration                   Rowan University                      Glassboro, NJ


TECHNICAL SKILLS

Word, Excel, PowerPoint
Asset Management Database Systems
Bar Code Scanning






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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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