Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
ITT Technical
Institute
SBC,
Download Resume Format
Anna
Corley
309 Keathley Drive Unit 501 ·
Conway , AR 72001
(501) 425.9876 ·
anna.corley@gmail.com
Objective:
Seeking a position in Information
Technology with a progressive company that will utilize my education and
training in network support, systems security, as well as my management skills
and provide opportunities for advancement.
Education:
ITT Technical
Institute Little
Rock , AR
A.A.S – Information Technology/Networking March 2003 – March 2005
Certifications:
Microsoft Certified Professional October 2001
Wireless Blackberry Certification January 2007
Windows Mobile
Training Specialist March 2007
A + Certification February 2010
A + Remote Desktop Technician
March 2010
Technical Skills:
·
Installed and setup various network operating systems
including Windows 2000/2003 Server, (Linux), Novell Netware 5.1, and Macintosh
operating systems
·
Evaluated hardware and software malfunctions in network
environment
·
Configure network components: repeaters, hubs, routers, and
bridges
·
Designed and implement LAN/ WAN networks with VPN capability
·
Organized users in exchange environment
·
Demonstrated working knowledge of TCP/IP and IPX/SPX
transmission protocols
·
Demonstrated knowledge and use of penetration testing tools
and hacking techniques
Work
Experience:
Verizon Wireless
Jan 2009 – Present
·
Analyzed wireless network functionality
for access enterprise customers nationwide
·
Analyzed wireless network for compression,
authentication, PDSN and HA failures
·
Support international wireless
customers with network voice data connectivity
·
Directed Blackberry
Enterprise System Administrators with enterprise activation
·
Analyzed technical
issues related to wireless sync and vendor specific applications
·
Planned the
development of peers and lower echelon support with technical procedure
ALLTEL – Little Rock
·
Improved data connectivity to customer utilizing smart
phones and modems
·
Provisioned blackberry accounts for BIS/BES usage
·
Supported and repaired over 300 business applications 40
required strong knowledge
·
Coordinated application maintenance for internal users and
offshore vendors
·
Researched remedy helpdesk tickets for upper echelon
resolution
·
Coordinated training to internal users to lessen occurrences
of future application problems
·
Presented workflow improvement to management for problem
resolution
F.E.M.A. - Little Rock, AR
Oct 2005 (Contract)
·
Provided first and second level support to internal and
external users
·
Configured laptops for new users with wireless capabilities
and setup email
·
Provided services for hardware/software installation,
trouble shooting and configuration of network connectivity issues
·
Provided technical support for LAN/WAN, VPN and standalone
hardware and software systems
·
Installed software and related client applications with full
network capabilities
Sullivan & Cogliano - Little Rock, AR Sept
2005(Contract)
·
Planned installation of client computers hardware/software
·
Delivered scripts to update client computers to complete
rollout of Windows 2000 to Windows XP
SBC, St. Louis ,
MO
·
Promptly advised customers in troubleshooting and resolving
issues with digital subscriber lines
·
Organized and resolved multiple cases on a daily basis while
supporting incoming calls in a 24 hour call center
·
Delivered support in
restoring digital subscriber lines to operational status
·
Set up email accounts for Microsoft and Macintosh Operating
Systems
CORLEY & ASSOCIATES
Sept 2002 - Feb 2003
·
Built and repaired computers for customers to customer
satisfaction
·
Installed virus protection during system customization
·
Delivered software installations and internet service
configurations
·
Planned hardware replacement hardware diagnostics and
software upgrades
Whalen
& Company Incorporated, Torrance ,
CA
·
Improved executive level system support in installing,
configuring, troubleshooting, maintaining network
·
Assisted Network Administrator with daily activities
·
Updated and closed PC/network issue trouble tickets
·
Performed administrator duties on NT and Novell 5.1 servers
·
Setup email accounts on email server
·
Installed and configured hubs, routers, patch panels and
workstations into network
United States
·
Organized help desk support to multiple end users
·
Conducted training on viruses, email use, and network
security
·
Supervised Marine platoon in Motor Transport
Operations/Maintenance/Logistical Unit
·
Directed overall procedures for training management,
financial planning, and operational/functional strategic deployments
·
Evaluated peers and subordinates in overall mission
capability
·
Awarded the Navy/Marine Corps Achievement Medal for superior
performance
____________________Detailed References
Available Upon Request________________
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