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Information Analyst Sample Resume Format in Word Free Download

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Kayla Kannan
 kayla@yahoo.com · 215-237-9876


PROFESSIONAL SUMMARY

·         19+ years of total IT experience in analysis, design, development, testing, and production support of business applications for Operational/Transactional systems and Data Warehousing systems.
·         10+ years of experience using Oracle 11g/10g/9i/8i, SQL, PL/SQL, SQL*Plus, SQL*Loader, Sun Solaris, HP-UX, , Windows XP/2000/98 and Windows NT.
·         8+ years of experience in ETL Design, Development, Testing, and Production rollover with DataStage 8.5/8.1/7.5.2(Designer/Director/Administrator) involving Star Schema, and Snow Flake schema with Fact, Dimension and Aggregate tables.
·         Designed Mapping documents, ETL architecture documents and specifications.
·         Analyzed the Source Data and designed the source system documentation.
·         Participated in discussions with Project Manager, Business Analysts and Team Members on any technical and/or Business Requirement issues.
·         Performed and documented unit test plan and test case scenarios of developed code.
·         Documented the developed code for promotion to production environment.
·         Used the Data stage Designer to develop processes for extracting, cleansing, transforming, integrating, and loading data into data warehouse database.
·         Experience in Converting the Business Logic into Technical Specifications.
·         Extensive experience in loading high volume data, and performance tuning.
·         Hands on experience as ETL Architecture design, ETL process, mapping document.
·         Strong understanding of data warehouse concepts and best practices including: Dimensional modeling Star schemas and Snow Flake schema
·         Clear understanding of relational databases in a Business Intelligence context.
·         Strong analytical and organizational skills with ability to work on multiple project/assignments.
·         Ability to troubleshoot, debug, problem solve at the highest level, under pressure and across multiple platforms
·         Expertise in UNIX Shell Programming

TECHNICAL SUMMARY
Databases:                      Oracle 11g/10g/9i/8i/7.3, MS SQL Server, DB2, Access
Tools                               IBM Info Sphere DataStage and QualityStage 8.5/8.1, Ascential DataStage 7.5.2, Ascential QualityStage 7.5, SQL Loader, Toad, PL/SQL Developer, SQL Developer, Microsoft Office, Business Objects 6.5
Languages:                     SQL, PL/SQL, Korn Shell Scripts, HTML, COBOL, CICS
Operating Systems:        Windows 2000/NT/XP, UNIX Sun Solaris, DOS, MVS/XA, IBM 3090
Industries:                        Pharmaceutical, Financial Services, Automotives     

EDUCATION AND TRAINING
Masters of Computer Science, Bharathidasan University, India 
Bachelors of Computer Science, Bharathidasan University, India 

Professional Experience

Novartis & IMS Health, East Hanover, NJ                                                                                  Jun 2011 – Present Senior ETL/DataStage Developer
The purpose of the US Reporting system is to provide end-users with actionable information and insights in order to diminish the volume of data that they have access to. The reporting tool will be developed for the field force using reports and dashboards with summary information, lists, graphs, alerts and will include various drill-downs.  Solution has been developed on Cognos 10 Business Intelligence software, leveraged DataStage 8.5 for data processing/ETL and Oracle 11g for database.

             Responsibilities:
  • Worked with Data Modeler, Architects and Business Analysts to Understand the Requirements.   
  • Developed ETL process for many tables includes Fact, Dimensional, Lookup and Summary using Dimensional Modeling.
  • Project involves huge volume of data (Facts in billions and Dimension in Millions) and total size of the Database is about 22 TB.
  • Used Client components IBM InfoSphere DataStage Designer/Director/Administrator.
  • Developed Parallel jobs using stages OCI, Funnel, Join, Copy, Modify, Lookup, Sort, Aggregator, Transformer,Open Command, DataSet and  FileSet etc.
  • Optimized long running queries using Explain Plan, Oracle Hints to improve performance.
  • Tuned Long Running DataStage Jobs for better performance.
  • Developed multiple DS routines for automation of the DataStage Jobs.
  • Mapped the source and target databases by studying the specifications and analyzing the required transformations.
  • Planned and implemented ETL and Database Object Migrations in a version controlled environment.
  • Involved in Unit Testing, Integration Testing to compare and validate data between source and  target.
  • Extensively worked on migrating DataStage jobs from development to test and to production environments.
  • Gathered requirements and analyzed data from various sources/groups for ETL Design.
  • Created high level design documents, technical/system architecture.
  • Involved with Design/Development of ETL components and mappings from source to stage and stage to data mart.
  • Reviewed and updated technical specification documents for ETL process.
  • Created high level and low level design documents.
  • Worked closely with Business Users and DataQuality Analysts after loading data for accuracy and consistency of data.

Environment: IBM InfoSphere DataStage 8.5, Oracle 11g, Cognos10.1, PL/SQL Developer 7.11, SQL Developer,
                        Version Control, AIX

Wawa Inc,PA                                                                                                                                    Jul 2010 – Jun 2011
Senior ETL/DataStage Developer
The Vista Replacement Program was created to upgrade from Wawa’s current 1.5.1 version of Vista to the latest version, Vista HRMS 4.1. This implementation will help build a new foundation for Wawa’s Human Resources enterprise system. It will allow for more structured operational and support model methodologies, as well as the adoption of industry best practices and standards.
           Responsibilities:
  • Gathered requirements and Analyzed data from various sources/groups for ETL Design
  • Created high level design documents, technical/system architecture
  • Involved with Design/Development of ETL components and mappings from source to stage and stage to data mart.
  • Modified and redesigned the existing ETL processes to increase performance to support multiple batch
    schedules and meet the SLA requirements.
  • Used Client components DataStage Designer/Director/Manager/Administrator
  • Developed Server jobs using stages ODBC, Link Partitioner, Aggregator, Transformer, Link Collector, and Hash File etc..
  • Mapped the source and target databases by studying the specifications and analyzing the required transforms.
  • Planned and implemented ETL and Database Object Migrations in a version controlled environment
  • Involved in Unit Testing, Integration Testing to compare and validate data between source and target.
  • Extensively worked on migrating DataStage jobs from development to test and to production environments.
  • Reviewed and updated technical specification documents for ETL process.
  • Created of high level and low level design documents.
  • Worked closely with Business Users and DataQuality Analysts after loading data for accuracy and consistency of data.

Environment: IBM InfoSphere DataStage 8.1, Oracle 10g, MS SQLServer, Version Control, HP UNIX

GMAC, Fort Washington, PA                                                                                             Jan 2003 – Jun 2010
Senior ETL/DataStage Developer
Enterprise Customer Repository
Enterprise Customer Repository (ECR) was GMAC’s enterprise data warehouse that provided a single, consistent, and standardized view of GMAC customers across multiple concurrent or sequential product relationships. ECR data was sourced from multiple core enterprise systems, external providers and internal sources. This repository greatly enhanced the ability to manage, collect and analyze customer information to increase retention and drive product sales.

           Responsibilities: 
  • Served as Technical Lead for the ECR ETL processes and managed offshore/onsite resources
  • Gathered requirements and Analyzed data from various sources/groups for ETL Design
  • Created high level design documents, technical/system architecture & dimensional data models
  • Designed the Oracle Table structures for data warehouse application that included Staging, Partitioned, Dimension and Fact Tables.
  • Involved with Oracle Table structure modifications for Mortgage Data
  • Involved with Design/Development of ETL components and mappings from source to stage and stage to data mart.
  • Created several Oracle PL/SQL stored procedures, views, materialized views and triggers.
  • Used Oracle database partitioning, partition exchange to  load data quickly with little impact on the users
  • Used Explain Plan and Oracle Hints to tune queries to improve system performance
  • Responsible for UNIT, System and Integration testing. Developed Test scripts, Test plan and Test Data.
  • Monitored and fixed issues with the daily/weekly/monthly data load.
  • Loaded data from flat files into the Mortgage database using SQL*Loader.
  • Modified and redesigned the existing ETL processes to increase performance to support multiple batch
    schedules and meet the SLA requirements.
  • Used Client components DataStage Designer/Director/Manager/Administrator
  • Used the Data Stage Designer to design and develop jobs for extracting, cleansing, transforming, integrating, and loading data into different Data Marts.
  • Planned and implemented ETL and Database Object Migrations in a version controlled environment
  • Created several Business Object Reports and provided needed metrics for business management
  • Performed Unit Testing, Created Unit/System Test Plans and conducted system/integration testing.
  • Wrote UNIX shell scripts and PERL scripts to run the jobs for automated batch processing.
  • Documented implementation plans and system support guides

Equity Builder
Equity Builder (EB) was a specialized bill paying service that converts the payment flow of a traditional monthly mortgage to a biweekly payment schedule. Enrollment in the Equity Builder Program saved homeowner tens of thousands of dollars in interest expense while building equity at an accelerated rate. Data from the Equity Builder system and GMAC’s Customer Warehouse was used to target and segment various customers for GMAC’s product offerings and for marketing campaigns for enrollment into Equity Builder Program.
   
      Responsibilities:
·         Worked with business analysts and end users to identify requirements and enhancements to existing functionality.
·         Involved with current state system/data analysis from different sources
·         Created System Design documents and conducted design reviews.
·         Involved in logical/physical database design for slowly changing data dimension, FACT/Dimensional tables.
·         Designed/Developed various ETL mappings to extract data from Equity Builder database
·         Created ORACLE PL/SQL stored procedures and triggers.
·         Created Business Objects Universe/metadata from EBdata warehouse databases.
·         Created various data marts from data warehouse and generated reports using Business Objects report designer.
·         Created different types of reports like Master/Detail, Cross tab and chart.
·         Developed object fields, attributes, functions and triggers using Object designer.
·         Used analyzer and explorer to view reports from different prospects (slice and dice and drill down).
·         Wrote UNIX scripts to perform various operations and Scheduled UNIX shell scripts using Cron jobs
·         Involved with unit/system testing, user acceptance testing and documentation of test plans.
·         Responsible for performance tuning, implementation, production support and creation of support documents.

Environment: Ascential Datastage 7.5.2 (Server and EE edition) , Ascential QualityStage 7.5 with CASS,
Version Control, Oracle 10g/9i, HP UX, Perl Scripts, Business Object 6.5, Windows NT
                                                                
MASTECH SYSTEMS, Pittsburgh, PA & Rochester, NY                                                     Apr 1996 – Dec 2002
Information Analyst Assigned as consultant to various clients of Mastech Systems. 

Clients included:
Xerox Corporation, Rochester, New York (Sep 1999 – Dec 2002)            
Served as Information Analyst for the Marketing System

             Responsibilities:
  • Gather requirements, design, develop, implement and support.
  • Developed PL/SQL modules and UNIX shell scripts.
  • Enhanced Marketing System - Production Support project including requirements gathering, technical specifications (technical designs), Coding, Testing, and implementations.
  • Analysis and documentation of PL/SQL procedures within Marketing System.
  • Used Explain Plan and Oracle Hints to tune queries to perform better
  • Created views in Oracle to extract data from multiple fact and dimension tables
  • Worked on providing 24/7 Production Support
  • Used Informatica Designer to create simple to complex mappings, using various transformations.
  • Used various active and passive transformations while loading data into data marts.
  • Created and scheduled sessions and batches using server manager with various options like run on demand, run once, run on time.
  • Marketing data sourced from Enterprise Data Warehouse, external provider and internal sources

Environment: Informatica PowerCenter 1.6, Version Control, Oracle8i, HP UX, UNIX, SQL PLUS, PL SQL

Moore, Chicago, IL (Sep 1997 – Aug 1999)         
Involved on major enhancements to the existing Invoicing System and WFMS (Warehousing Forms Management System and met aggressive deadline.
            
             Responsibilities:
  • Gather requirements, design, develop, unit test and implement
  • Worked with business analysts and end users in identifying enhancements to existing functionality
  • Used system life cycle methodologies. Worked with clients to satisfy their electronic invoicing needs.
  • Wrote Business requirements
  • Project Estimates
  • Incorporated work breaks down structure to PRIMAVERA (project tracking system).
  • Prepared run instruction for new jobs
  • NIS (National Invoicing System): Worked on Invoicing System to generate electronic invoices for clients.
  • Coded tested implemented COBOL II /IMS/VSAM/ DB2/JCL programs for Moore’s NIS system.
  • WFMS  (Warehousing Forms Management System)
  • Coded and Tested Implemented enhancements using COBOL II /IMS /JCL/DB2 /CICS (batch) to extract data and send the file to the customer-using FTP (File Transfer Protocol).

Environment : COBOL / IMS DB-DC / CICS / VSAM/ DB2 / JCL : IBM 3090

British Columbia Telephone Company, Vancouver, Canada (Jan 1997 – Aug 1997)
Coded and tested Y2K enhancements to a number of TAS batch COBOL programs

             Responsibilities:
  • Gather requirements, design, develop, unit test and implement
  • Worked with business analysts and end users in identifying enhancements to existing functionality
  • Was involved in the following systems for BCTEL (British Columbia Telephone Company):
  •  TAS (Trouble Administration System) Special COIN Report.  Coded and tested
    enhancements to a TAS COBOL - DB2 batch program to produce clearing time reports for COIN troubles.  
  • This included report request generation from file input and multiple report production. TAS Y2K Enhancements. 
  • Coded and conducted Y2K enhancements to a number of TAS batch COBOL programs using new Y2K common date routines.
  • TAS - TRIHS (TRouble Information Hierarchy System) Interface Enhancements/Subsequent Troubles.  
  • Coded and tested enhancements to a TAS COBOL batch program to accept new fields from a TRIHS - TAS interface file and report on subsequent troubles.
  •  CRIS3 (Customer Records Information System) - Bill Move Fix.  Analyzed, coded, tested, and implemented CRIS3 changes required for F and T orders that are incorrectly treated as bill move orders by billing systems.

Environment: DB2, COBOL, JCL, IDMS, ADS/O, IMS, CICS, VSAM, IBM 3090

Ford Motor Company, Toronto, Canada (Apr 1996 - Dec 1996) 
Involved in the development of a “Parts Integrated Pricing System (PIPS)”. This system is used by Ford to establish the basic price levels (retail and dealer) for 15 European countries and North America.
      
 Responsibilities: 
  • Gather requirements, design, develop, unit test and implement
  • Worked with business analysts and end users in identifying enhancements to existing functionality
  • Converted Pricing System to adapt to North American business practices.  
  • Modified, tested and implemented approximately 115 dialogs, 30 DC-batch programs and 12 batch programs.
  • Worked with business analysts and end users in identifying new requirements and enhancements to existing functionality
  • Rewrote DC-COBOL and batch programs which utilized the IDMS database.
  • Wrote over 90% of the PIPS system in ADSO/On-Line. Converted European DOS/VSE JCL to MVS JCL so that North American changes can be applied. Modified approximately 105 on-line screens to accommodate the 24 digit part numbers used by the North American system.  
  • In Europe, the part number is only 7 digits.  
  • The respected dialogs and/or programs that were associated with these screens also had to be modified, tested and implemented.
  • Maintain and Support Production system
Environment: COBOL, JCL, IDMS, ADS/O, VSAM, IBM 3090


RICHARDSON GREENSHIELD, Canada                                                                      Aug 1995 – Mar 1996  
Provides offshore development in India – Mascot Systems
Information Analyst

Developed account books of stock brokerage and fund companies which were kept in sync.  
  • Most of the programs were newly developed and some existing programs were modified to make the existing systems interact with a new Pending Control System.
  • Gather requirements, design, develop, unit test and implement
  • Worked with business analysts and end users in identifying enhancements to existing functionality
  • Environment:  IBM ES/9000, MVS/ESA, IDMS, ADS/O, COBOL

Other experiences
  • Information Analyst, OM SOFTWARE, Bombay, India                                    Aug1994  – Aug 1995
  • Information Analyst, BRAINS & BITS, Chennai, India                                     Jul 1992  – Aug 1994
  • Programmer , CHOLAN ROADWAYS CORP, Kumbakonam, India               Jan 1992 – Jun 1992  


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