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OBJECTIVE :

Seeking an opportunity to obtain a challenging position in the Networking field that will offer diverse experience leading to professional advancement.

CAREER SUMMARY 

Innovative, versatile Network Engineer currently holding CCNP and CCNA (Voice) with 5 years of experience in WAN/LAN/VoIP environment and medium to large-scale application and network implementation. Demonstrated track record of implementing technologies that improve efficiency and security while saving costs.

Consistently upgrading the skill set & currently pursuing CCNP Voice. Valued team leader and member adept at rapidly understanding new technologies and communicating information to team members and customers. Proven ability to troubleshoot and resolve complex network problems.

Technical Skills (included but not limited to):

·         Routers (Cisco GSR, 72xx, 38xx,36xx,29xx,28xx,26xx,18xx,16xx,8xx,Nexus 2000, 5000 & 7000 series, Terminal Servers: 2511, 2811)

·         Cisco Switches (6500, 5500, 4500, 3750, 36xx, 35xx, 29xx).

·         Cisco  Call Manager (CUCM 7.x/8.x), Cisco Unity (7.x/8.x), Unity express, H.323, MGCP, SIP,

·         WAN accelerators Riverbeds (250,550,1050,5050), Cisco Wireless(WCS, WLC, AP’s), Blue socket Wireless LAN Controller

·         Polycom Video Conferencing Solution (Polycom CMA4000, RMX2000, VBP5300, HDX 7000,9000)

·         Server Types (DNS, DHCP, TFTP, FTP)

·         Transmissions (OC3-192, E3/E1, T3/T1, DS3, DS1, MPLS, Frame-Relay, PPP and ISDN PRI’s and BRI’s, Ethernet (Gigabit Ethernet, Fast Ethernet), FDDI

·         Routing Protocol (BGP4, OSPF, EIGRP, IGRP, RIP, IS-IS), Routed Protocol (TCP/IP)

·         Layer 2 Protocols (STP, RSTP, VTP, HSRP, GLBP, VRRP, 802.1q, 802.3ad)

·         O/S (Windows XP/7, Windows Server 2003, Linux (Ubuntu), CatOS, IOS, Cisco Hybrid

·         Languages/Scripts (C++, Oracle 8.0, MySQL, SQL server)

·         Implementing QoS using FIFO, Weighted Fair Queuing, Priority Queuing, Custom Queuing, RSVP, RED, and CAR.

·         Implementing SNMP on devices to allow for network management. Thorough knowledge of the Solarwinds Orion Modules (NPM, NCM, APM, IPSLA, NetFlow).  

·         Implementing traffic filters using Standard and Extended access-lists, Distribute-Lists, Off-set list and Route Maps.

·         Network Access Control (NAC) solutions including Forescout, Still Secure and Cisco

·         Configuration and maintenance of Cisco ACS server and upgrading from 5.1 to the stable version 5.2.0.26.8

Professional Experience:

Christie’s Inc                                                                   (Oct 2011 – Present)

Position: Global Communications/Network Engineer

·         Global Technical lead for Christies Data Centers (US, UK & Hong Kong) and all US regional offices. Main escalation point for high priority incidents and resolving issues with minimum downtime.

·                   Leading the team of LAN/WAN professionals responsible for providing end to end networking solutions to include but not limited to implementation, integration, support and troubleshooting.

·         Responsible for initiating, configuring and installing Riverbed devices globally. The Riverbed project ($300K) enhanced the regional/branch offices and remote users’ connectivity to the Data center while improving performance and productivity. 

·         Led multiple projects to recommend, configure and install Cisco routers and switches at branch sites. Also upgraded software (IOS/CatOS), across all Cisco platforms for devices in North America and Europe as part of standardization process.

·         Upgraded Solarwinds Orion modules to the latest version as well as integrated new modules (NCM, SAM) to the system.

·         Responsible for turning up new P2P or MPLS circuits and configuring Routing/Switching protocols.

·         Advised team regarding advantages of EIGRP over RIP and converted most of the Christie’s sites to EIGRP as part of Cisco’s recommendation and stable network.

·         Configured Cisco ASA5510, 5520 for remote access VPN by creating DAP policies and AMX authentication. Christie’s internal machines had full tunnel whereas non Christie’s machines got webvpn access only.

·         As Technical lead for the Global Communications team currently assisting in Transformation projects being rolled out in Christie’s infrastructure under new leadership. Working with Outside vendors and providing them limited internal access via L2L tunnels on ASA.

·         Provided design recommendation on the new Nexus rollout in the Data Center. Nexus 2248 & 5548 (with L3 Card) being integrated with existing Core 6509 infrastructure.

·         Assisting in redesign of the DMZ as some security issues were discovered while rolling out Mobile Iron project.

·         Additional responsibilities include providing support for Christie’s live website, Auctions, MACD’s (Call Manager) and Polycom VC units along with in house administration of a routing/switching infrastructure designed to support over 1500 users.

Marcum LLP                                                                          (Apr 2011 – Oct 2011)

Position: Network/VoIP Engineer

·         Data and Voice communications technical lead for 22 locations including the main Data center in Melville, NY.

·         Worked extensively to standardize all networking equipment across the board in terms of IOS upgrade, Hardware configuration etc. 

·         Lead for the network re-architecture efforts to facilitate faster and optimized traffic from the end users prospective.

·         Installed and Configured Riverbeds (Model 5050, 1050) to optimize traffic between Data Center and Branch Sites which in turn increased the efficiency between 2 to 10 times.

·         Involvement in a number of initiatives related to improved centralized and automated network management systems to meet corporate goals with minimum capital expenditure.

·         Installed Solar Winds Orion on Windows server and configured to manage all of the networking devices. Also worked on IP Switch WUG as monitoring tool for the business.

·         Tested different NAC solutions including ForeScout, Still Secure with policies and rules to meet the business needs and provided recommendation.

·         Network lead for architecting and implementing branch offices established as mergers and part of the company's rapid growth.

·         Responsible for the successful migration and integration of Data and Voice for one of the Branch Sites in West Palm Beach.

·         Troubleshot all Networking and Voice Related issues on daily basis. Learned and gained experience in configuring Cisco Secure ACS 5.1 (TACACS server), Firewalls (ASA 5520, 5510, 5505) quickly.

·         Currently working on a new merger in California. Data and Voice is being migrated from SJ accounting to Marcum LLP.

·         Project in charge of moving three of the branch sites in PA, NJ from PBX legacy system to VoIP.

IPSoft Inc.                                                                             (Apr 2009 – Mar 2011)

Position: Network Engineer

·         Responsible for the day-to-day design and operations of Cisco & Fortune 1000 clients’ data and voice with multi-vendor networks

·         Provide Level III & IV support for all Cisco’s devices world-wide (Over 5,000 devices Configured/Monitored).

·         Technical Lead for Adecco and assisted in migrating from Old PBX to VoIP network along with monitoring of Cisco Call Manager Cluster, Unity & Cube.

·         Design and implement scalable network and system designs, solutions and policies for Cisco Clients, including VPN site deployments by working with a team of network and system engineers

·         Implement scheduled network changes on client environment (Updating and configuring multiple Cisco devices via Command Line, TFTP, including the preceding devices).

·         Attend Periodic Client/Vendor-Meetings to discuss Project plans, Work Flow and Concerns.

·         Troubleshoot link errors/connectivity on WAN Circuits with World-Wide ISP’s. (Including: Sonet, Metro Ethernet, Frame-Relay, T1/T3, E1/E3, OC3, OC12 and OC48 Lines.)

·         In depth Telepresence (TP) troubleshooting. Including: QoS configs, Latency issues and Packet Loss.

·         Work with multiple service providers to design and implement network solutions that fit the clients’ needs.

·         Provide expertise on certain load-balancing technologies like HSRP, GLBP, VRRP etc as well as guidance/instructions on replacing/installing GBICs, SFPs and Switch modules.

·         Configure switches including: VLANs, Access/Trunk Ports, STP, RSTP, and Switch Stacks.

·         Work with TAC engineers troubleshooting CPU Usage, memory Leaks and Identifying IOS Bugs.

• Implemented QoS using FIFO, Weighted Fair Queuing, Priority Queuing, Custom Queuing, RSVP etc.

• Implemented SNMP on devices to allow for network management
• Implemented traffic filters using Standard and Extended access-lists, Distribute-Lists, and Route Maps.

·         Edit/Modify SNMP Checks via Linux and MySQL.

Client: Absolute Software Solution                                  (Jan 2007 – Nov 2011)

Position: CCNA Instructor / Network Admin (Part Time)

·         NY State certified Teacher & instructor for LAN/WAN implementation focusing mainly on CCNA certification.

·         Install and setup company's network

·         Troubleshoot network issues and analyze LAN to determine what were the major problems and improvements needed to be made to the network infrastructure.

·         Installed and configured workstations for IP based LAN’s

·         Troubleshoot any hardware issues on routers, switches, computers and printers.

·         Installed and configured DHCP Client/Server

·         Maintain the proper functioning of the PCs.

·         Install computer hardware such as memory and CD drives.

·         Format and re-install the Operating System on corrupted machines.

·         Create partitions on the hard drives of computers based on requirements. 

·         Re-engineered the LAN to provide more reliable service and to reduce the latency.

 

          Client: Gordon Industries Ltd.                                                   (Jan 2008 – Apr 2009)

Position: Inventory / Operations Manager (Full Time)

·         Working as an Inventory/Operations Manager & responsible for the management of the day-to-day warehouse operations and inventory control for a large promotional products company. Actively involved with the networking troubleshooting & IT security. Also worked on MS Server 2003 adding new users and applications via main server on regular basis.

·         Managed broad range of installation, upgrade, rollout, and troubleshooting projects for windows based network systems running ASI customer billing software. In addition to technology solutions/support activities prepared payroll data and covered all employees vacation/absences to maintain smooth-running operation.

·         Assist company personnel with learning productive techniques for using computer software (ASI) and hardware.

·         Appointed to reorganize and supervise the daily operation of the inventory department and implemented necessary changes for increased productivity.

·         Functioned as member of network team handling calls & solving problems for diverse group of end users. Managed various areas of support including Broadband connectivity, account provisioning, email (Outlook, Outlook Express, and Entourage) & windows installation, configuration and upgrade issues. Maintained and monitored support for all TCP/IP configurations & also performed system backups & data recovery.

Key Contributions & Accomplishments:

Customer support & Satisfaction – Achieved high level of customer satisfaction through patient, methodical approach to problem resolution with majority of calls resolved within company’s minimum time requirement. Turn around tense situations with irate customers into positive outcomes.

Professional Development – Expanded background knowledge in Windows, Linux & Cisco.

Qualification Summary

Certification/Education	Training Establishment	ID
CCNA/CCNP CCNA(Voice)	CISCO	CSCO11556571
OCP	ORACLE
PGDIT	Information Technology(GPA3.8/4.0)
BS	Horticulture(GPA 3.6/4.0)

Key Words : Cisco, Network, TCP/IP, Routers, Switches , LAN/WAN, Call Manager, Unity, Polycom, Riverbeds, Bluesocket, DNS, DHCP, RIP, EIGRP, OSPF, BGP, MPLS, HSRP, GLBP, Windows Server 2003, Frame Relay, VLAN, VTP, STP, RSTP

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