640Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Littler Mendelson Jan 2011 - Present
UC Berkeley Feb 2003 – June 2007
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Lilly Wright
309 Peralta Street, #14 ~ Oakland, CA 94001
Cell: 510-388-9876 ~ Email: Lilly.Wright@yahoo.com
SUMMARY
Driven
professional with experience in business analysis, project management, data
analysis and management, and client relationship management (CRM) software. Ability to execute a wide range of business
analysis and project management duties in order to coordinate people, tasks and
timelines to ensure project success. Experienced in a wide variety of
analytical tools including MS Excel, MS Access, Foxpro, Project, Visio, as well
as other software. Knowledgeable in requirements gathering
methods, defining scopes, creating use cases as well as other project
management techniques. Proficient in multitasking in fast-paced,
technically innovative environments demanding strong critical thinking,
communication and organizational skills.
PROFESSIONAL EXPERIENCE
Littler Mendelson Jan 2011 - Present
CRM BUSINESS ANALYST
·
Supervise InterAction Data Team and their
day-to-day tasks, including processing Data-Change Management tickets and user
requests, data maintenance and mailing list tasks and marketing communications.
·
Ensure DCM tickets and user requests are met and
completed within agreed-upon time frames.
·
Oversee projects of Interaction Data Team.
Determines project priority and advises members on optimal approach for project
completion.
·
Work with the Marketing Technology Manager and
Financial Department to identify and prioritize feature enhancements and
upgrades available for InterAction and Tikit systems.
·
Assist members of Client Relations and Marketing
on use of InterAction marketing functions including report creation and mailing
list search and creation.
·
Provide regular reports on Data Steward Team
performance and InterAction data quality.
·
Assist with internal marketing efforts to
increase adoption of InterAction firm wide.
Environments: InterAction CRM; Tikit;
Windows; MS Office Suites: PowerPoint; Visio; Excel; Word
SCI Consulting Group June
2007 – Jan 2011
CONSULTANT/ANALYST
·
Acted as lead consultant on a variety of public
agency funding projects which include tasks such as financial and survey
analysis, database operations and maintenance, requirements gathering, tracking
and coordination of timelines and milestones.
·
Managed simultaneous projects from conception
through completion, working with over 6 client accounts totaling more than
$2.3M annually.
·
Skilled at cultivating and maintaining strong
client relationships and interacting with all levels of their respective
organizations.
·
Participated in teams suggesting technical
upgrades and options to increase company efficiency and client interaction.
·
Coordinated business development efforts in the
form of workshops and marketing campaigns.
·
Inspected and analyzed data sets for
discrepancies and errors, and effectively solve issues that are found.
·
Implemented complex analysis and database
operations within Excel and FoxPro.
·
Created various reports with Excel, PowerPoint
and more, conveying data results in understandable formats.
Environments: Windows 7, Vista, and
XP; Acrobat; MS Office Suites; PowerPoint; Vista; Visio; FoxPro; SQL;
ParcelQuest; Excel;
Word; InDesign; CRM tools; Photoshop
UC Berkeley Feb 2003 – June 2007
SPECIALIST ~ Haas School
of Business
(2005-2007)
·
Developed, analyzed, maintained and documented
ad-hoc reports for management.
·
Built and analyzed complex queries in Access and
analyzed information by creating advanced charts and reports in Excel.
·
Created and developed new web pages utilizing
HTML and Dreamweaver software.
·
Provided technical support, advice and
counseling to applicants and prospective students.
Environments: Windows XP; MS Office
Suites; Excel; Access; Acrobat; Dreamweaver; HTML; CSS; PowerPoint; Photoshop
ADMINISTRATIVE SPECIALIST ~ Office of Human Resources (2003
-2005)
·
Updated, maintained and implemented changes to
the CALS Project database with over 500 persons, improving functionality.
·
Compiled and analyzed survey data in order to create
detailed reports utilizing various applications.
·
Worked extensively with teachers, supervisors
and staff to coordinate and implement group-training workshops.
·
Developed and launched new websites through the
use of
L and Dreamweaver.
·
Prepared application files and conducted the
preliminary assessment of academic records.
·
Acted as the backup Financial ID contact to all
prospects, admits, and currently enrolled students.
Environments: MS Office Suites;
Excel; Filemaker; PowerPoint; Dreamweaver; HTML; Windows
EDUCATION & CERTIFICATIONS
Project Management
Professional (PMP) ~ Certified by the Project Management Institute (2010)
Bachelor of Science ~
Managerial Economics (2002)
University
of California, Davis
Computer Literacy: Proficient in
the use of various software applications including Microsoft Office (Word,
Excel, PowerPoint, Project, Access, Outlook), FrontPage, HTML, CSS, basic SQL,
Dreamweaver, Photoshop, InDesign, FoxPro, and FileMaker. Extensive knowledge of other web based technologies
including search engines, e-mail protocols, and web content production with the
ability to learn various technologies and systems quickly. Knowledgeable in standardized and evolving project management principles, processes, tools
and techniques. Knowledgeable in CRM applications including InterAction as well
as the basics of SalesForce.
Professional Affiliations
Project
Management Institute (PMI) ~ Member,
PMI-SF Bay Area Chapter ~ Member
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