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MAYA
BURKE
309 NE 75th
St. #C205
Seattle, WA 98001
maya@gmail.com
EDUCATION
CAPELLA
UNIVERSITY
B.S. IT Project Management (in progress)
SEATTLE
CENTRAL COMMUNITY COLLEGE
A.A. Liberal Arts
DESERT
INSTITUE OF THE HEALING ARTS
1000 hr Massage Therapy Certification
SKILLS
§ Working
knowledge of state and federal procurement,labor compliance, ARRA, and Disadvantaged
Business Enterprise law, including UCC, Davis-Bacon Act, RCW, and public
grant management
§ Experienced
in IT, Procurement and Facilities Project planning, requirements gathering and
documentation, and project coordination.
§ Versatile
and flexible in identifying, communicating and meeting the business needs of
internal and external customers
§ Experienced
in defining, documenting and training staff in operational procedures
§ Excellent
computer skills with network administration experience. Proficient at an
extensive list of general office, CRM and graphics software applications,
including: Microsoft Office Suite, LiveLink, SharePoint,Concur,
UML, Adobe InDesign, Dreamweaver, Crystal Reports, Lawson
Purchasing, Contracts & Reporting Suite, SunGard-IFAS
§ Strong
written and verbal communication skills
WORK HISTORY
2011 - present CBRE
Global Services IFM Business Manager
·
Responsible for oversight of all key metrics,
SLA’s and other vendor/client reporting for a large facility management
organization.
·
Manage and improve work processes, work
flows, and work strategies to insure GEMS is working in a best in class manner.
·
Responsible for customer assurance, client
relations and resolution of client issues through ensuring the accessibility
and accuracy of GEMS data. Assures that client and company are satisfying
contractual obligations.
·
Work with NAFS Senior Director to insure all
deliverables are met on time and exceed client expectations.
·
2009 - 2011 SAN
DIEGO ASSOCIATION OF GOVERNMENT (SANDAG)
Contracts
and Procurement Analyst II
- Advise
user departments on available procurement vehicles, including: RFP, RFB,
RFQ, sole source exceptions, and available exemptions per Federal and
SANDAG policies
- Perform
procurement planning, solicit bids, and evaluate proposals
- Draft
and modify procurement and contract documents, subject to General Counsel
review
- Coordinate
and process federal and locally funded grant agreements, develop cross
departmental procedures and workflows, and participate in development of
SANDAG grant administration program
- Devise
process of centralized tracking and reporting of procurement key
indicators and develop manager and executive level reports. Participate in
providing procurement requirements for upgrade and customization on
financial system.
- Provide
responsive service to SANDAG employees, representatives of outside
agencies and members of the public by providing accurate information, in a
courteous, efficient and timely manner
- Manage
Disadvantaged Business Enterprise (DBE) program outreach events, event
planning, report documentation and compliance tracking
2008 AMLYIN PHARMACEUTICALS Senior
Administrative Analyst
- Provide
administrative and scheduling support to 6 Directors in Global Safety and
Regulatory Control departments and associated staff
- Perform document
formatting for Regulatory and Safety FDA submissions
- Develop and maintain
online and hard copy article library for Regulatory workgroup
- Coordinate
international Independent Adjudicating Committee meetings
2003
- 2008 SHARP HEALTHCARE
Operation
Contracts Supervisor 2006
– 2008
- Identify
needs, develop and implement contract processes, standards and procedures
- Oversight
and fiscal accountability for service, lease, software licensing, and
maintenance contracts and expenditures equal to $60 million total contract
value
- Supervision
of 10 staff members responsible for Corporate Capital and Operational
Purchasing, System Service, Lease and Maintenance Contracts and Forms
development and procurement
- Produce
and issue RFQ and RFP documents, analyze and select vendors, implement
programs, audit contract compliance
- Identify
and document data integrity issues and manage database conversion project
to resolve and increase transparency of contract information
- Provide
analysis, coordination and implementation planning of system wide Risk
& Safety Management Alert System roll out
- Implement
Procurement Card program and authored corporate policy. Provide policy
training for staff
- Coordinate annual and semi annual main
OR inventories for all Sharp Healthcare hospitals/10 OR rooms with up to
$4 million per room in inventory items
Administrative
Assistant 2004
– 2006
- Provided all
levels of administrative support for Vice President of Material Management
and Central MM managers, site Facility Manager and Clinical Patient Care
Manager, inclusive of confidential correspondence and files, travel
arrangements, expense reporting, scheduling, vendor relations, meeting
coordination, event planning, and document management.
- Executive level
report development and maintenance of system supply chain performance.
- Processed new
and renewing Vendor Certification applications, issued ID cards,
maintained vendor certification database, coordinated with and provided
training documents for site gatekeepers.
- Issued and
administered pagers for Central Administration and Providers, verified
invoices and monitored expenses.
- Designed
and developed database to track CPT ICD-9 errors for use in Provider
training.
Risk
Management Specialist 2003
– 2004
- Administered and
documented procedures for insurance coverage and termination, processing
and data storage of incident reports, researching and reporting of new
malpractice claims, creation, update and closure of claim files.
- Provided support
to Providers, Broker and Underwriter in researching and providing
documents, directions, coordinating pre-trial meetings, and other services
as requested.
- Audited current
methods of data storage, repaired errors in data integrity, identified and
retrieved missing documentation from broker and/or insurer.
- Developed
effective and user friendly methods of tracking and processing
Professional Liability insurance, malpractice claims utilizing existing MS
Access databases.
1997
- 2002 SEATTLE TIMES IT
Project Analyst
- Analyze, document and coordinate Telecom
project requirements with users and IT Network, Telecom, and programming
staff.
- Provide
executive level presentations and updates on project needs and progress.
- Perform
patch management, server & data backup, disaster recovery, user
training, system and database redesign development, GUI interface design
and modification, data integrity, technical documentation, UML, SQL
Queries, list development and modification.
- Responsible
for all business, system and production analysis & support for
Circulation Marketing initiatives involving Lucent, Mosaix and Davox
telecom systems.
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