Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
United
States
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Bella Tichenor
309 Cricket Hill Road, Hyde Park , VT 05001
802-851-1230
bella@gmail.com
Key
Skills—What I consistently do:
Architect, drive
change and improve performance by creating training curricula, and blended
learning strategies and programs that support continuous learning and the
organization’s business plan.
Very sound
presentation and facilitation technique—platform speaking, media/video,
experiential exercises and simulation, panel discussions, forums/roundtables/interest
groups, "grab-bag" lunches and train-the-trainer.
Able to leverage trend
analysis and internal and external resources to provide “just-in-time” training
solutions for short and long-term employee development needs.
Provide front end
learning needs assessments by collaborating with senior management; design and
develop appropriate training curriculum to increase and improve employee
knowledge and skills.
Performance based coaching
and mentoring—able to evaluate training effectiveness, ROI and to assess
additional training needs–real time, model simulations and change methodology.
Professional
development and leadership learning—New Employee Orientation, Product Training,
End User Software/Tools, Safety/Wellness, Maintenance/Custodial, Sales, Supervisory/Management,
Skill Systems, Procedures, Customer Service, Soft Skills, Business Skills and
Leadership Training.
Maintain daily
operations, training schedules, outcomes and employee records of the training
department through a state of the art Learning Management System and ensures
that training materials are up to date based on business need and compliance
requirements.
Key
Skills—What I consistently achieve:
2008-Present Mylan Technologies, Inc., St. Albans , VT
Training Specialist and Interim Manager
·
Consult with Subject Matter Experts within Manufacturing,
EHS, Maintenance/Custodial and Regulatory
units to research, design,
develop and write instructor-led curriculum, e-Learning modules, Structured On
The Job Training and work instructions to ensure FDA, OSHA & ISO standards
and compliance.
·
Teamed with department heads to create 244
jobs based Learning Plans. The plans
include entry level
to officer/VP tiered
learning requirements beginning with New Employee Orientation and extending to longer range, continuous learning
and professional career development.
- Provide end user
and administrator training on the corporate Learning Management System,
Plateau, by providing training materials, work instructions, classroom and
online content delivery.
·
Team with Human Recourses, Senior Management and OE team to facilitate
On-boarding, Continuing
Education, Leadership, Workplace Diversity,
Internal/External Customer Service and Professional development courseware
solutions—more effective communication, improved writing skills, conflict
resolution/collaboration and safety and diversity initiatives consistently meet
or exceed annual targets.
2004-2008 Vermont State
Employees Credit Union, Montpelier ,
VT
Training Coordinator
·
Designed, developed and delivered the
organization’s first relational database processing/banking
platform to Tellers,
Back Office Personnel, Mortgage Originators and Call Center Service Staff.
·
Managed all internal, external and vendor
trainings including employee orientation, sales,
systems, Call Center
revealed better Call Center
Bruce Tichenor, pg. 2
1998-2004 Executive Greetings, New Hartford , CT
Training
Administrator
·
Assisted HR in recruiting, selecting and
training 80 permanent and 120 seasonal Call Center employees on proprietary
database, catalog products, municipal cleaning supplies, communication,
customer service and negotiation techniques, increasing the company’s annual
cross sales by 34% during seasonal campaigns.
·
Established a Fortune 100 Outbound Call
training initiative by managing 8 Account Executives, each maintaining and
assigned to grow a $1M catalog book of business. 5 producers achieved or exceeded their sales
objectives and one exceeded her goal by 119%.
·
Performance Recognition—instituted a
quarterly “Give ‘em the Pickle” awards program
The goal is to recognize individual employees for their contributions to
the corporate mission through Performance, Service, Innovation, Self
Improvement and Leadership.
1990-1997 R.C.
Knox and Company, Inc., Hartford ,
CT
Account Executive and
Training Administrator
·
Delivered sales, customer service and
underwriting training to members of the Professional
Insurance Agents and
Independent Insurance Agents of Connecticut—Agent feedback indicated immediate
implementation of sales and service tools and an increase in client retention..
·
Cross sold Life, Long Term Care and Annuities
at an average annual premium of $650,000.
Education- Certifications-Professional
·
The King’s College, Briarcliff Manor , NY
·
American Society of Training and Development;
National and Vermont
·
Professional Seminars and Course Work: DDI, Achieve Global, Effective Classroom
Instruction & Techniques, Skill Path, Dale Carnegie, Bob Pike, Stephen
Covey, Training and Development Expo.
Technical Skills
and Authoring Tools
Web Conferencing, Articulate,
Corporate University & LMS Administrator, Microsoft Office Suite,
Lotus Notes, Sharepoint, Cisco Phone
Systems, PowerPoint, and Industry Proprietary Software.
Military Service
Case Study:
Employee Training & Development/Continuous Learning success story, VSECU
Business Training
Library, Saint Louis , MO
Examiner.com: Contributing author
to the Burlington Examiner on training topics and coaching techniques
under the Career and Workplace channel.
Volunteer
Junior Achievement: Provided Math, English and Economics
curriculum to at-risk Junior High School Students in a fun-filled, academic
setting designed to help students focus on personal development and prepare
them for working in a highly competitive business world.
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