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JOY KEHOE
309 N. Park Oaks Drive
Apartment 5
Fayetteville, Arkansas 72001
(623) 707-9876 (Cell)
joy@cox.net (email)
QUALIFICATIONS:
MICOR COMMUNICATIONS - Current
Safety/Training Coordinator
Training of new and current technicians for all Cox
product offerings, proper installation and service procedures and OHSA safety
requirements.
LOWE'S HOME IMPROVEMENT 2010 to 2011
Electrical Pro
Retail and commercial sales of electrical products.
Ordered and maintained proper inventory levels.
SIMPLEX - 2010
Installation Technician
Temporary
installation position through AeroTek to finish incomplete projects: Mercy
Hospital, Golden Living and University of Arkansas. Fire Alarm, Access Control and Nurse Call
Stations.
ROCIM/MICOR COMMUNICATIONS CONSTRUCTION DIVISION –
2003 to 2009
Q.C. Production Manager
Managed 4 - 8
field crews, from 2 - 12 technicians each, for Cox EON upgrade, including pre-field
QC's, post QC's and ped-setting work teams.
Submitted
inspected and QC'd nodes to Cox for approval and billing. Responsible for repair and submission of 2nd
QC requests from COX for nodes that did not pass a 1st QC inspection by Cox.
Work included
verifying as-built AutoCad drawings for plant design, submitting red-line
design changes to plant design to identify plant variances and design changes.
MICOR COMMUNICATIONS OF ARIZONA
Operations Manager/Trainer
Trained all new employees in the video, data and
telephony aspects of becoming 3-product certified techs with Cox
Communications. Designed and implemented
in-house classroom training and field training courses for all employees.
Managed trainee's results through a QC process, as
well as QC results for seasoned technicians to insure overall quality of their
work performance.
Responded to all employment inquiries regarding
service technician positions.
Resolved all
damage claims forwarded to the company regarding installations from Cox
Communications.
Managed three
team locations, each location had 6-20 technicians.
Provided each team location with a daily technician
route based on time frame, work order points and travel time.
MICOR COMMUNICATIONS OF ARIZONA
Certified 3-Product Technician
Passed all
required certification programs in Video, Data and Telephony required by Cox
Communications.
Lead Technician
for company, always in the Top Five of all technicians employed.
Conducted ride-a-longs of new technicians to insure
their performance before they were routed.
Passed background checks, by Cox and Crimshield.
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