Testing Coordinator Resume Format in Word Free Download -->

Testing Coordinator Resume Format in Word Free Download

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Anna Charron
309 Main Road, West Haven, VT 05001    
802 265 9876    


Summary of Qualifications

Experienced, detail oriented Software Quality Assurance professional with outstanding analytical and troubleshooting ability.  Proficient in web based applications, working in both Agile and traditional development processes.  Skilled technical support and network administrator with proficiency in Microsoft Server, Microsoft desktop operating systems, and Microsoft Office applications.
                           
Professional Experience


Testing Coordinator, PKC Corporation, Burlington, VT
Aug 1998 - Oct 2011
Ø  Thoroughly tested PKC’s applications prior to release.  Developed and maintained test plans, performed regression functionality, compatibility, and performance testing for Windows and web applications. 
Ø  Established, documented, and evolved a set of QA tools, processes, and procedures to create a quality standard which resulted in fewer defects in the software distributed to internal and external clients. 
Ø  Evaluated, purchased, and implemented software testing tools including Mercury LoadRunner and FogBugz. 
Ø  Coordinated, developed, performed, and managed automated and manual testing efforts. 
Ø  Produced external testing deliverables, performed web performance testing and documentation of test results also, created and maintained software test plans.
Ø  Managed the software testing staff of four testers, including hiring, training, and managing their workload.  Reviewed, verified, and modified the test plans completed by the software testers. 

Technical Support Specialist
Ø  Provided advanced technical assistance to PKC clients including onsite surveys and installation assistance at client sites, remote troubleshooting of software issues, and upgrade assistance. 
Ø  Setup and maintained test environments. 
Ø  Implemented and maintained anti-virus and backup software, managed user accounts, and phone system support.
Ø  Provided technical assistance to PKC employees including MS Office and Windows Operating Systems support.

Telecommunications Specialist, University of Vermont,
Burlington, VT
Aug 1995 - Aug 1998
Ø  Provided training, training materials, troubleshooting, and technical support functions for Windows NT, client/server telemangement software, UNIX, and Windows applications.
Ø  Troubleshot, installed network cards, and coordinated networking of student computers.
Ø  Reengineered workflow to insure that the telephone move and change process was fully automated.

Education
Bachelor of Arts, Sociology,  University of Vermont, Burlington, VT

Courses and Seminars
Software Testing Analysis and Review, Mercury LoadRunner for the Web, Windows 2000 Server, Visual Basic 6.0 Programming fundamentals, Windows NT4.0 Server Security, Administering Microsoft Windows NT4.0, Access97, Solaris 2.X System Administration, Visual Basic, Data Communications.

Community Activities
Current member of the West Haven School Board, West Haven Town Auditors, and the Rutland County March for Babies committee.



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