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Dolli Kapoor

Retail Store Director, Kapoor Jewellers

309 E.125th Street, Apt 3W
New York, NY 10001
US

Home: -

Mobile: 646-263-9876

dolli@me.com

Resume

Luxury Goods Wholesale Management and Distribution

OBJECTIVE:	To work for an international luxury goods company, achieving company goals, attaining personal satisfaction and career growth.

EXPERIENCE:	12/2009 - 4/2011	Kapoor Jewellers	New Delhi
	Industry: Retail
	Retail Store Director
	*Achieved store sales goals by demonstrating strong personal selling skills and transferring those skills to sales associates, and developing customer base. *Managed store operations and staff for this family owned high end jewelry boutique *Advertising and Marketing planning, and organizing special events in the store. *Planned and prepared work schedules and assigned employees to specific duties. *Ordered merchandise or prepared requisitions to replenish merchandise on hand. *Ensured compliance of employees with established security, sales, and record keeping procedures and practices, and developing sales associate talent through consistent coaching opportunities. *Performed sales work, took inventories, reconcile cash with sales receipts, keep operating records, and prepares daily record of transactions. *Consistently recruit, interview and hire top talent *Provide constant reports and feedback to the store owner.
	9/2005 - 8/2009	Montblanc North America LLC
	Industry: Wholesale Trade/Import-Export
	Regional Manager
	*Managed business for the North-Eastern United States area for this diversified international luxury brand reporting to the Director of Sales. *Developed relationships with existing and potential customers which include department stores, jewelry stores and traditional writing instrument shops. *Sold a diversified range of product categories which include luxury writing instruments, leather, watches and jewelry. *Always met or exceeded sales goals for the territory and motivated NYC team to drive sales *Recruited and managed sales and visual team for the NYC area, including sales specialists for department stores, visual merchandisers and national account coordinators. *Achieved regional sales operational objectives by contributing regional sales information and recommendations to strategic plans; preparing and completing action plans; implementing customer-service standards; resolving problems; identifying trends; implementing change in distribution by opening or closing identified accounts. *Managed visual goals for the brand by negotiating space within stores and coordinating construction of Shop-in-shops. *Worked with the marketing department to facilitate co-op advertising, participation in catalogues, and organization of events. *Managed profitability by working with the finance department to ensure timely payments by accounts.
	7/2003 - 8/2005	Chopard USA Ltd.	New York, NY
	Industry: Wholesale Trade/Import-Export
	Area Sales Manager
	* Developed business in the 16 states of the northeastern United States for this international luxury brand of watches and jewelry, reporting to the president of the company. * Maintained relationships and favorable contacts with current and potential accounts; traveled frequently to visit them to solicit sales for the company; relied on experience and judgment to plan and accomplish sales goals; resolved issues or problems for the accounts. * Provided input for the product selection for the US market and helped develop strategy for sale and marketing of the new collections. * Exhibited, promoted and endeavored to sell new products at national and international trade shows, and participated in organizing such shows for the company when necessary. * Monitored closely the accounts receivable situation and the general business environment of the accounts, and, if necessary, implementing procedures on behalf of the company such as collection of past due accounts. * Assisted in formulation and sale of the co-op advertising programs, in close liaison with the New York marketing department. * Participated in development of brochures and catalogues on a regional level and ensured there adequate supply to the accounts and the general public. * Organized and participated in events through out the region to promote brand awareness. * Constantly fostered the luxury image of the brand in the territory by developing and ensuring impeccable fixture presentation and visual merchandising. * Created and implemented sales and visual merchandising training programs for wholesale and customer service divisions, and retail sales force.
	8/2002 - 7/2003	Chopard USA LTD.	New York, NY
	Industry: Retail
	Sales Specialist/Business Manager
	* Manage day-to-day Business, Operations and Merchandising for this international luxury watch and fine jewelry company at the high turnover boutique corner located in Saks Fifth Avenue. * Emphasis on creating a high sales volume and a repeat client base. * Motivating sales staff to achieve, meet and beat higher sales goals. * Training sales professionals on customer service,product and merchandising issues. * Responsibilities include the overall visual presentation of Chopard within Saks Fifth Avenue and provide merchandising presentation standards consistent with Chopard worldwide * Inventory management, including recieving new merchandise, stock balancing, RTV, loss prevention and general departmental tasks.
	9/2001 - 8/2002	David Yurman	New York, NY
	Industry: Retail
	Retail Sales Associate
	* Impetus on selling fine designer jewelry and timepieces to an upscale Madison Avenue clientele * Building an extensive nationwide client base of repeat clients * Achieved ambitious monthly sales goals continuously * Visual Merchandising, and inventory responsibilities
	10/1999 - 9/2001	Linde Meyer Inc.	Philadelphia, PA
	Industry: Retail
	Jewelry Sales Professional
	* Consultative selling in a luxury boutique to a sophisticated international clientele * Familiarity includes antique and estate jewelry as well as contemporary design, along with diamond engagement rings, and fine timepieces * Exceeded the company's and own sales goals each year by far * Assisted in marketing and advertising, and responsible for presentation
	5/1995 - 12/1998	KAPOOR JEWELLERS	New Delhi, India
	Industry: Retail
	Jewelry Apprentice
	* Worked at this posh Jewelry outlet for four years while pursuing education * Sales and handling requirements for custom made jewelry for the clientele * Assisted in purchasing gold, diamond and gem jewelry for the store * Assisted in day-to-day running of the store

EDUCATION:	7/2011	Fashion Institute Of Technology
	Certification
	9/1999	GEMOLOGICAL INSTITUTE OF AMERICA, Graduate Gemologist	US-NY-NY
	Certification
	Graduate Gemologist Diploma September 1999 Graduate Diamonds Diploma May 1999 * Diamond grading according to the 4 C's * Study of Diamond Simulants * Diamond Marketing Graduate Colored Stones September 1999 * Gem Identification * Colored Stone grading according to the 4 C's * Colored Stone Marketing * Metals and Jewelry Focus on Pearls * Pearl Identification, Grading and Marketing
	12/1998	Software Technology Group	India-New Delhi-New Delhi
	Certification
	Programming Languages * Visual Basic 6.0 Operating Systems * UNIX, DOS, Windows, Mac RDBMS (Research and Database Management Systems) * Oracle 8.0 along with Developer 2000 and Power Builder, Visual Fox Pro
	5/1998	UNIVERSITY OF DELHI	India-New Delhi-New Delhi
	Bachelor's Degree
	Bachelor of Arts with Honors in Economics

CERTIFICATION:	7/2011	Fashion Institute of Technology
	Retail Math and Merchandise Planning
	6/2010	JOANNA BECKSON STUDIOS
	Meisner Foundation in Acting
	5/2010	INTERNATIONAL CENTRE FOR PHOTOGRAPHY
	Digital Photography Programme (I,II,II)
	9/2007	Scotworks
	Negotiation Skills Training

Additional Info

Target Job: Desired Job Type: Employee Desired Status: Full-Time Part-Time Per Diem Site Location: No Preference Target Company: Company Size: No Preference My ideal company is: An international company of good reputation involved with fine jewelry and watches of good design and make. Target Locations: Selected Locations: US-NY-New York City Relocate: Yes Willingness to travel: Up to 50% travel

Additional Info

Career Information

Most recent employer

Kapoor Jewellers

Relevant work experience

10+ to 15 Years

Highest Education

Bachelor's Degree

Career Level

Manager (Manager/Supervisor of Staff)

Availability

Immediately

Location

US-NY-New York

Relocate

Will Relocate

Travel

Up to 50% travel

Willing to work weekends

No

Active security clearance

No

Willing to work shifts

-

Target Job

Company size

No Preference

Desired status

Full Time, Part Time, Per Diem

Job type

Employee

Salary

-

Locations

US
US NY New York City

Work authorization

US - I am authorized to work in this country for any employer.

Job titles

Sales Director
Sales Director

Industry

Retail
Wholesale Trade/Import-Export

Occupation

Business Development/New Accounts
Field Sales
International Sales
Store/Branch Management
Wholesale/Reselling Sales

Certifications

Negotiation Skills Training	October 2007	Scotworks
Digital Photography Programme (I,II,II)	June 2010	INTERNATIONAL CENTRE FOR PHOTOGRAPHY
Meisner Foundation in Acting	July 2010	JOANNA BECKSON STUDIOS
Retail Math and Merchandise Planning	August 2011	Fashion Institute of Technology

Honors and Awards

Nominated in 2006 by the NYSJA as the Best Watch Sales Person.

Career Highlights

Nominated for Best Watch Salesperson of the Year Award 2006

Affiliations

Gemological Institue of America

Alumni

Interests and Hobbies

Theatre, books, art, music, philosophy, and writing.

Acting, Photography

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