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Sofia Brodka

Sofia@Gmail.com                                                                                            C 805-587-9876

                                                                                                                           H 805-584-1230

Summary

I.T. Executive with over 20 years of experience in the I.T. area. In the last 11 years held positions as World Wide I.T. Director and USA I.T. Director, directing international projects and involving multiple international teams. A leader that has a strong understanding of the cross functional business areas and a demonstrated ability in working with changing environment with a proven track record of successfully managing and delivering a broad range of complex technical projects and strategic corporate initiatives, across the company on-time and consistently under budget. Extensive background in strategic project planning, business transformation process, budgeting, auditing, IT procurement and vendor management. An innovative visionary with a successful track record of designing, creating and implementing systems with global applications throughout the company adding corporate value while enhancing company growth and profitability. Expertise in global sourcing, technology architecture, applications and database design / process optimization and reengineering / centralization, globalization, integration, project & program management and life cycles. A leader who builds high performance teams dedicated to the cutting-edge, state-of-the-art organization. Bilingual skills in Spanish and English, conversational Portuguese.

Professional Experience

ARBONNE INTERNATIONAL, Irvine, CA (through  Itstaffresources)                                   2011

International, direct selling, distribution and manufacturing company

Acting as I.T. Director Development

Directed oracle EBS development team and oracle DBA team to support operation, financial and manufacturing areas. Worked in EDI implementation over oracle SOA middleware. Worked in project planning for the implementation of ILINK interface between Agile 9.3 and Oracle EBS. Worked in project planning for oracle patches and IT security. Led web development, managed local resources and offshore teams in India, vendor contracts, tracking budget, PO and invoices.

JAFRA COSMETICS INTL, Westlake Village, CA                                                      1993 to 2010

International, direct selling, distribution and manufacturing company.

I.T. Director USA, Westlake Village, CA                                                                       2007 - 2010

Directed USA software development and infrastructure/technical support departments for one of the largest Markets located in Mexico and USA. Worked closely with customers, sales and product management teams. Collaborated with CIO, business analysts and technology leaders to ensure global strategic and business objectives were prioritized based on the business plans established. Lead performance management and ITIL processes. Managed and reported capital budget and expenditures. Directed high-level and detailed project plans, oversaw the implementation and maintenance of products and tools.

·         Achieved core ERP system stabilization for order management, MLM, sales, CRM and manufacturing/accounting systems as well as WEB, IVR and LAN/WAN communications avoiding business interruptions, resulting in increased customer retention.  Specific focus on management of applications and operations support for critical 24/7 hosted ASP (SAAS) systems. Managed the successful resolution of more than 3,000 support tickets, averaging 100 per month using SDLC Agile methodology and ITIL practices. Created policies in support of internal IT Audits Standards and IT Risk.

·         Worked on the vendor evaluation and selection committee for the $20 million Global Digital Strategy project. Lead detailed user’s specifications for the US market and supported the WW ecommerce implementation. Directed and lead successfully local and international teams, managed offshore resources in Mexico and vendors.

World Wide I.T. Director South America & New Markets, USA E-Commerce Dep. 2005 - 2007

Oversaw a $20 million budget for the US e-commerce department and served as liaison between Mexico and US teams directing the successful migration-conversion project consisting in going from ERP JD Edwards enterprise one and Blue Martini e-commerce Oracle Databases to JD Edwards one world and customized applications hosted at the Jafra’ offices in Mexico, used SDLC Waterfall methodology, successfully collaborated and managed multi cultural teams.

·         Provided guidance and direction in high priority projects including, centralization, disaster recovery and worldwide telecommunication. Advised in the ERP application migration and systems interfaces. Continued supporting, advising and directing other International markets.

World Wide I.T. Director South America & New Markets, Westlake Village, CA     2001 – 2005

Appointed by the CEO to direct the IT system rollouts in New Markets including The Dominican Republic, Brazil, the support of Jafra Thailand and any other new markets including the representation of their interests on projects with global application, also served as the liaison between those markets and the IT departments of Jafra USA and Mexico. Reported to CEO/CIO.

·         Created, designed and directed the successful implementation of the ERP multilevel commercial system following strong object oriented programming fundamentals for order management, sales, MLM, marketing & CRM for Jafra Brazil and Jafra Dominican Republic, using SDLC Waterfall methodology, reduced development time and cost up to 90% and allowed 100% control over promotions, commission override and inventories.

·         Ensured that 100% of all global markets requirements were included in the customized JD Edwards enterprise one specification incorporating the U.S & Europe as initial markets.

World Wide I.T. Director South America, Westlake Village, CA                                   2000- 2001

Appointed by the South America president to direct all Information Technology projects for Brazil, Venezuela, Colombia, Argentina, Chile, Peru and Puerto Rico. Working with the president of South America, the General Managers and Country Presidents in each market in order to support those markets on all aspects of IT.  Reported to the CIO.

·         Assigned to stay in Brazil, the third largest Jafra market, while evaluating the local market situation and the new local IT solutions for the new Manufacturing plant.

Jafra I.T. Manager, Venezuela                                                                                       1993 - 2000

Oversaw development and technology areas, reporting to the General Manager.

·         Designed, created and implemented a Global application system on IBM platform following strong object oriented programming fundamentals. Backend for order management, sales, MLM, marketing, CRM and frontend WEB for OE & MLM reporting module created with J- Walk that was researched, designed, developed, tested and deployed in Jafra Venezuela. Used SDLC Waterfall methodology. Reduced development time and cost up to 90%.

Education/Training

Master Degree in “Business Administration”

Metropolitan University – Venezuela (Classes completed working on thesis)

Bachelor in Science, Computer. “Informatics’ Engineer”

UCLA - Venezuela.

Willing to relocate

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