Digital Marketing Consultant Resume Format in Word Free Download -->

Digital Marketing Consultant Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


MAYA VESTRI
10 Amy Street
Providence, RI 02001
401.258.9876
maya@verizon.net


PROFILE             

Digital marketing and media industry professional that excels in fast paced environments and under strict
deadlines.  Adept in account management, web project management, client relations, and augmenting results,
retention, and ROI

OBJECTIVE             

Tech savvy, process-oriented leader seeking a full-time position that will utilize my effective communication
skills, relevant experience, academic foundation in media studies, and high level of enthusiasm


SUMMARY OF
QUALIFICATIONS

Combines marketing and advertising acumen with a strong customer service base, positive attitude, and an “own it” approach to handling tasks.  Four years experience in results driven digital marketing exclusive to the automotive industry managing key accounts, customer relations, and customer engagement successfully.  More than seven years experience in digital media both as a content manager and writer including lead generating websites, landing pages, electronic newsletters, blogs, online publications, and social media


CAREER
HIGHLIGHTS

Pioneer in call center implementation and “round robin” support model creating a viable customer service department for a successful digital marketing company, drastically improving customer service response time, follow-up, and process

Increased ROI and partner relationship with high profile clientele and automotive digital marketing partners insuring customer success, measurable results, client retention, and contract renewals

Successfully managed backlog of digital marketing clients while migrating them to active status going live with 30+ digital marketing systems, generating revenue for the companies entry level digital marketing solution

Implemented and managed the online edition of “The Spectrum” newspaper at Sacred Heart University from initial launch to syndication receiving over 10,000 unique visits within its first year in publication


SKILL
SUMMARY             
                           
Digital marketing - Account management - Project management - Customer relations - Customer service 
Product training - Technical support - CRM applications - Quality assurance - Call center - Onboarding
Client development - Client retention - Compliance management - Content marketing - CMS applications 
SaaS environment - SEO - Social media - SEO content writing - Web content writing - Web presence
Electronic newsletters - Blogging - Email marketing - Reputation management - Lead generation
Omniture Dashboard - Google AdWords - Google analytics - Salesforce - SugarCRM - HTML
Presentation development - Public speaking - Copy editing - News writing - Online publishing


PROFESSIONAL             
EXPERIENCE                           

Digital Marketing Consultant, 2010 - Present
Silvestri Media Consulting, Providence, RI

Digital marketing consulting for local business and business professionals
Reputation management, web presence, social media, and organic search marketing efforts
Managed social media, blog, and online exposure promoting customer engagement
Wrote and edited content for web, print advertisement, blogs, and seo
Utilized web analytics to track results of seo efforts and qr codes in print and online media

Program Manager, 2008 - 2010
Confidential Company, Southern Massachusetts Area
Assisted with day-to-day operations, administrative tasks, and business correspondence

Install Specialist, 2006 - 2008
Automatic Data Processing, ADP Dealer Services, Coventry, RI

Served as customer service representative for a Fortune 300 company
Installed and supported multiple web based digital marketing solutions
Underwent extensive training in corporate and proprietary software applications
Implemented projects from start to finish including basic web site design,
search engine optimization, lead generation, customer relationship management, and digital marketing
Insured client websites adhered to web standards and automotive manufacturer compliance

Raving Fan Manager, 2005 - 2007
BZ Results, An ADP Company, Coventry, RI

Served as main point of contact managing client expectations for 60+ automotive retailers
Advised sales managers and dealer principals on digital marketing strategies, best practices,
and internet marketing concepts
Utilized customer relationship management and lead management applications to improve
client conversion ratio of leads to sales, helping them find, sell, and keep customers efficiently
Tracked client results using quality assurance reporting and effectively communicated
findings to clients, demonstrating proven, measurable results
Performed technical product training via phone and internet
Executed action plans and “hot team” focused strategies for escalated high profile client issues
Worked collaboratively with design and production departments, maximizing efficient workflow
Oversaw multiple website redesign processes maintaining client retention
                                         
Copy Editor, May 2005 - August 2005
GTECH Corporation, Business Publications, West Greenwich, RI

Copyedited corporate publications and technical writing documentation

Cinematics Editor, September 2004 - May 2005
Digital Universe Productions, Coventry, RI
Post production specialist and audio / video editor

Web Editor, 2002 - 2005
Spectrum, Sacred Heart University, Fairfield, CT

Accurately edited print and multimedia content for the newspaper’s homepage
Established web presence and increased internet traffic by 100% during online edition’s first year
Effectively created page layouts and banner and tile ads which generated fund raising revenue
Investigated stories and composed written articles publishing 30+ in online and print editions
Liaison between the university and the College Publisher network of student run newspapers

Events Chairperson, 2002 - 2005
WHRT 91.5, Sacred Heart University, Fairfield, CT

Co-chaired events committee e-board that is made up of leaders from media organizations             


TECHNICAL                           
COMPETENCIES             


DNS hosting, Email administration, Data management, Web analytics
Facebook, WordPress, YouTube, Hootsuite, TweetDeck, Google Alerts, TrackUR
Experienced with Macintosh and PC platforms, iOS and Android mobile operating systems
Avaya phone system, GoTo Meeting, VoIP, Microsoft Live Meeting, WebEx
Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
Adobe Creative Suite, Apple Final Cut Pro, Avid Media Composer, Pro tools




EDUCATION                           

Sacred Heart University, Fairfield, CT
Media Studies, 2001 - 2005


SugarCRM End User Training Workshop - 2006
HubSpot Inbound Marketing Certification - (In Progress)
Google AdWords Qualified Individual - (In Progress)
PMP – Project Management Professional Certification - (In Progress)


VOLUNTEER                           
EXPERIENCE                          

Musician, Musicians On Call, New York, NY 2010-Present






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