Customer Service Associate Resume Format in Word Free Download -->

Customer Service Associate Resume Format in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Dahlia Bakare
309 Cumberland Glen ln

Smyrna, GA 30001

 (678) 799 1230

dahlia@bellsouth.net



OBJECTIVE:                      

To obtain a position in which I can utilize my programming and innovative skills and improve my experience using various software tools.


SKILLS:          Expert at Microsoft Office (Word, PowerPoint, Excel, Visual Studio, Access, Publisher, Outlook and intermediate in Visio), troubleshooting, diagnosis, desktop and network support. Able to work without supervision. Strong customer service skills, Understanding of Windows OS and PC troubleshooting.

LANGUAGE:       
English, Yoruba.

                        EDUCATION:      
           Kennesaw State University, Kennesaw, GA
                                                        Bachelor of Science, Computer Science                                           Expected, December 2011
                                                  
RELEVANT COURSES/PROJECTS:
                           Database, C sharp, Java and Human communication.
Worked on a database project to create game tester accounts which gives feedback on game development using Oracle for the database.
Created an Event Management System that communicates with a database (saves clients and events information) and allows clients to view events through a website.
Also wrote the Software Design Document and Software Requirements Specification for the Event Management System and implementation was done using Java Server faces, XHTML.

EXPERIENCE:  
  KENNESAW STATE UNIVERSITY, GA                                             September 2009 – Present
  Student assistant in the ITS department.
·         Assist students in using Microsoft Word, PowerPoint, Excel, FrontPage, Blackboard GeorgiaView Vista, SSH Secure Shell, Dream weaver.
·         Assist faculty and staff with technical issues via telephone, email and in person.
·         Assist in publishing student websites.

  SEARS HOLDINGS, ATLANTA, GA.                                      February 2008 – December 2009
  Customer service associate.
·         Sales of electronics including computers and other media devices.
·         Customer service – resolved customer problems and answering phone calls.
·         Provided inventory of major electronics and arrangement of merchandise.  

  MUTFAM PHARMACY, LAGOS, NIGERIA.                                            2005 — 2007
·         Assistant pharmacist and dispensing medicine.
·         Merchandise and detailed analysis of all pharmaceuticals.
·         Customer Services function – answered phone calls and resolved customer issues.

  DEPENDABLE NIGERIA LTD, LAGOS, NIGERIA.                                 1999 — 2001
·         Worked as an Assistant technician.
·         Provided tutorials on Microsoft windows packages (Microsoft word, PowerPoint, Excel, Outlook).
·         Installation of Microsoft Office and other software including Windows XP.


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