Customer Service and Sales Resume Format in Word Free Download -->

Customer Service and Sales Resume Format in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Mia Shiner
309 Cornell St C-46 • Charleston, SC • 29001
Phone (843) 478-1230 • E-mail mia@gmail.com




Summary of Qualifications:

• Capable of working well on my own and as a team player
• Self starter, take the initiative to learn more and start new tasks
• Experienced with internal, external customer service
• Experienced with high volume calls and deadlines
• Extensive experience with:
      - Computers
      - Multi-line phone systems
      - Various office equipment
      - Filing
      - Accounts Receivable
      - Accounts Payable
      - Payroll
      - Bank Reconciliation
      - Scheduling 
      - Alpha/Numeric data entry
      - Troubleshooting and Research
• Experienced with various computer programs:
      - Adobe PhotoShop
      - Adobe Illustrator
      - PaintShop Pro
      - QuickBooks
      - Excel
      - Outlook
      - FIS
      - Lotus Notes
      - JD Edwards
      - MicroSoft Word, Office, Works
• Experienced with graphic, web design and HTML
• Experienced with inter/intranet use
• Experienced with online shipping
• Highly motivated
• Enjoys helping others, challenges and learning new skills
  

Employment: 

T-Mobile, USA, Charleston SC
Customer service and sales, August 2008-March 2012
Job Duties: Answer phone calls from customers in regards to billing questions, making payments, ordering new phones/upgrades, troubleshoot devices, add new lines of service, instruct on self help options, take payments, give directions and store info


The Instrument Doc, Charleston SC
Customer Service, January 2008-May 2008
Job Duties: Answer phones, set appointments, take in equipment, travel to schools to meet with instructors and pick up/return instruments, collections calls, prep equipment for repair and sale.

Hill-Rom, North Charleston, SC
Customer Care Center Rep, August 2004-December 2007
Job Duties: Answer calls, obtain and correctly enter data into computer, page out orders to the field, perform research to resolve problems and issues.

SunCom Wireless, Daniel Island, SC
CSR-Credit & Activations, April 2004-July 2004
Job Duties: Answer calls from sales personnel, obtain client data to run credit checks for wireless service, enter product information correctly in which to activate wireless products.

ROBERTS Sign Co., Inc., Johns Island, SC
Office Manager, June 2001-February 2004
Job Duties: Answer phones, set appointments, sending/receiving faxes, copies, taking service orders, typing proposals, typing invoices, taking deposits, running credit cards/credit checks, internet research, doing payroll, filling out payroll tax forms, A/R, A/P, collections, reconciling bank statements, UPS/FedEx shipping, using QuickBooks Pro, Various MS programs, creation of & proofreading of pamphlets for political campaign.

The Video Dr., Mt Pleasant, SC
Secretary/CSR, December 2000-April 2001
Job Duties: Data entry of units for repair-service, answer phones, customer service, creation of invoices, collection of monies due, ordering parts, filing warranty claims, A/R, A/P, payroll, using QuickBooks, various MS programs, internet, calculator, cash register, copier, multi-line phone, processing credit cards, downloading credit cards at the end of the day/monthly.

Charleston Memorial Hospital, Charleston, SC
MLT II, December 1991-July 2000
Job Duties: Data entry of lab results, running lab tests on patient samples, properly identifying  specimens, running daily maintenance and QC, personal interaction with staff and patients, light trouble shooting on instruments, phlebotomy as well as assisting with proof reading articles for a trade journal.



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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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