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Steven Zaremba

Mountain Top, PA 18707
US

Mobile: 570-436-4326

Zaremba81@Yahoo.com

OBJECTIVE:	Customer service focused sales representative with 3 years direct sales and 15 plus years customer service experience. Excellent training and management knowledge and skills required across several fields. Seeking a sales career highlighting my communication and sales abilities.

EXPERIENCE:	10/2011 - Present	Raymours Furniture Company, Inc.
	Industry: Retail
	Sales Associate
	Direct sales of furniture and furniture related products and protection plans for residential and commercial use. Commission based sales with emphasis on meeting multiple goals and expectations.
	6/2012 - Present	Oceanus Medical
	Industry: Biotechnology/Pharmaceuticals
	Sales Representative
	Effectively present Compounded Topical Pain Creams for use by physicians to be prescribed in addition to or as an alternative for oral pain medications.
	Present to and educate physicians on products to better aid patient care. Establish relationships with offices through visits and conversations while educating on the proper use and care when using our products. Create awareness and educate clients on products to sell and meet regular goals.
	7/2011 - 2/2012	Gap Inc.
	Industry: Retail
	Assistant Manager
	I supported the store team in meeting sales goals, customer service targets, and Operation and Human Resources objectives through execution, coaching and accountability. I also provided training to sales associates and supported the Head of Store.
	As an Assistant Manager of a Banana Republic Factory Store it was my responsibility to set and prioritize daily business goals and achieve them during Management on Duty (MOD) shifts. I supported implementation of Gap Inc. Outlet initiatives in store and ensured store standards and processes were consistently maintained at all times. Ensured that I modeled effective Management on Duty behaviors to maximize staff performance and productivity. I executed projects in a timely manner as directed by lead management and communicate progress on any unfinished tasks for the next shift to complete. At all times managed labor hours effectively to maximize productivity and achieve daily/hourly targets while consistently adjusting sales forecasts to ensure labor is utilized to optimize sales generation for all scheduled shifts. I also facilitated job hiring and training for all new staff. I responded to daily email and voice mail communications and generate weekly employee schedules.
	9/2009 - 7/2011	Gap Inc.
	Industry: Retail
	Merchandising Specialist
	As supervisor of an Old Navy "Door to Floor" team I am responsible for the merchandising, planning and receiving of new and replenished products received in bi-weekly shipments. As well as fulfilling the leadership responsibilities while on the floor
	As a merchandiser I am responsible for leading the logistics team in receiving and processing shipments twice a week. When the truck arrives I must scan in the boxes and make sure they are being sorted and processed correctly. I then assign team members to various departments and tasks ensuring that they process and put out all the new merchandise properly and according to our unit per hour goal (UPT). I am also responsible for reading, interpreting, and flexing the planograms for where things belong in the store. I must move the merchandise around to make room for new items. I must also dress bust forms and do displays. Overall, it is my job to make sure the store looks good and can be easily shopped by customers. Other daily responsibilities include managing/ leading the sales floor, trouble shooting day to day problems, and completing all daily paper work and reports, while ensuring a fun and welcoming shopping experience for our customer.
	11/2009 - 11/2009	TRC Solutions Inc.
	Industry: Other/Not Classified
	Field Technician
	This was a temporary position.
	Assigned to conduct Phase 1 Archaeology for the purpose of a natural gas pipeline, including shovel testing, pedestrian survey, map making, record keeping, and logistical support.
	4/2009 - 4/2009	The Merrick Group/ Workforce
	Industry: Energy and Utilities
	Technician
	This was a temporary position.
	Cleaned and performed general maintenance on Heat Exchangers and Water Condensers within the Susquehanna Nuclear Power Plant during the 2009 Outage of the South Tower. Responsibilities included draining, disassembling, hydro lasing, and replacing any faulty or worn components before reassembling.
	6/2007 - 11/2008	R.Christopher Goodwin and Associates	Frederick, Maryland
	Industry: Other/Not Classified
	Field Supervisor
	Led crews of four to five field technicians into the field to conduct phases of archaeological survey including pedestrian surveys, shovel testing and unit excavations. Responsibilities included filling out daily spread sheets accounting for the days work, completing GPS files to be logged and sent back to the home office and maintaining accurate record keeping of scheduled and completed tasks.
	12/2006 - 6/2007	BHE Environmental	Various, Various
	Industry: Other/Not Classified
	Field Technician
	Assigned to conduct Phase 1 archeology for various land use projects. Responsibilities included shovel testing, pedestrian survey, map making, record keeping, logistical support and use of the Trimble series GPS unit.
	8/2006 - 3/2007	Hampton Inn	Hazleton, Pa
	Industry: Hotels and Lodging
	Front Desk Clerk
	Catered to the needs of our guests while conducting all standard front desk procedures including checking guests in and file appropriate paper work for the night while maintaining a friendly and welcoming environment for our guests.
	9/2004 - 8/2006	Bloomin’ Bagels	Bloomsburg, Pa
	Industry: Restaurant/Food Services
	Baker and Service Associate
	Worked closely with customers in a fast-paced restaurant environment ensuring customer satisfaction and kitchen cleanliness while producing baked goods for sale directly to the consumer.
	1/2005 - 8/2005	Walt Disney World	Orlando, Florida
	Industry: Performing and Fine Arts
	Intern/Guest Service Provider
	Internship at Disney's Animal Kingdom, where I educated guests on the physical and social characteristics of a wide variety of animals including but not limited to gorillas, over 40 species of bird, okapi, and colobus monkeys in a fun and educational way.
	7/2005 - 7/2005	The Center for Great Apes	Orlando, Florida
	Industry: Nonprofit Charitable Organizations
	Volunteer
	Assisted in the cleaning and maintenance of the habitats of live apes, including chimpanzees and orangutans that have been rescued from unhealthy conditions.
	5/2003 - 8/2004	B.D.C Enterprises	Wildwood, NJ
	Industry: Restaurant/Food Services
	Manager and Bar-Back
	Managed the day to day operations of three separate night clubs including the scheduling of over a dozen employees, ordering and stocking of supplies and maintaining the up-keep and cleanliness of the clubs.
	8/2003 - 1/2004	The Town Perk	Bloomsburg, PA
	Industry: Restaurant/Food Services
	Cook
	Prepared quality Italian qusine in a professional kitchen while maintaining a high quality of cleanliness.
	2/2000 - 4/2003	Sourcecorp Health service	Bloomsburg, PA
	Industry: Healthcare Services
	Customer Service Representative
	Accurately copied and processed requests for medical records from doctors, lawyers, patients and insurance companies using knowledge of state, federal, and HIPPA laws. Subpoenas, court orders and search warrants were also processed. Assigned to Bloomsburg Hospital, Bloomsburg, PA.
	5/2001 - 8/2002	Dorney Park and Wild Water Kingdom	Allentown, PA
	Industry: Sports and Physical Recreation
	Lifeguard
	Safeguarded the lives of guests in a theme park environment while providing customer service and ensuring a fun and safe time.

EDUCATION:	6/2006 - 6/2006	Fernbank Museum of Natural History Archaeological Field School	US-Jacksonville
	Vocational
	As part of the field school I was instructed on all related procedures and techniques for properly locating, evaluating, and excavating archaeological sites. On site I was responsible for the careful excavation, labeling, and evaluation of Native American artifacts as well as mapping of the site and book keeping of all materials found.
	1/2000 - 5/2005	Bloomsburg University	US-Bloomsburg
	Bachelor's Degree
	I have obtained a degree in anthropology from Bloomsburg University and was on the Deans list for my last semester. I was an active member of the Anthropology Club and took part in several other extracurricular activates including several stage productions and was a DJ for the campus radio station for several semesters.

CERTIFICATION:	7/2008	PADI
	Open Water Diver
	Certified up to 40' with additional certifications in Coral Reef Conservation and Peak Performance Buoyancy with the intent to be cleared through instructor level.

Additional Info

Desired Salary/Wage: 30,000.00 - 100,000.00 USD yr Target Job: Desired Job Type: Employee Desired Status: Full-Time Target Company: Company Size: No Preference Target Locations: Selected Locations: US US-CA US-DC-Washington/Metro US-FL US-MD US-NC US-NY US-PA US-SC US-VA Relocate: Yes Willingness to travel: Up to 100%

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