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Allan Minier
125 Lynn Avenue, #041
Billings, MT 59212
(406)647-1234
allan@gmail.com
Professional
Summary
Information technology
professional with over 7 years of extensive experience in network design,
implementation, monitoring and maintenance.
My experiences have instilled in me a strong customer service ethic with
a ‘get it done’ leadership style born of my years of military experience. I am able to perform confidently and
competently in an environment with little or no supervision as well as function
integrally with a team and external departments/vendors. I have an intense sense of loyalty,
integrity, and self-confidence combined with the ability and willingness to
perform under extreme pressure to meet or exceed deadline requirements.
Technical
summary
I possess working
knowledge in a wide variety of systems and platforms to include:
·
Cisco
routing and security devices
o
PIX
firewall/501 devices
o
2600
series routers
o
1700
series routers
·
Extreme,
Nortel, and Dell switching platforms
o
Extreme
Black Diamond 8810
o
Extreme
24/48 port 10/100/1000 switches
o
Nortel
96 port layer 3 switches
o
Dell
24/48 port 10/100/1000 switches
·
Alvarion,
Proxim, ValuPoint and Trango wireless Equipment in both the licensed and
unlicensed bands.
o
Alvarion
LB, VL, 900, 2.4 Bridging devices, access points, and customer subscriber Units
o
Proxim
Tsunami 5.X GHz bridging equipment, AP 7XX access point equipment
o
Trango
customer premises equipment in 5.X Ghz frequencies.
o
Dragonwave
licensed band long haul bridging devices.
o
Aruba
and Cisco WLAN platforms
·
Dell
server and desktop platforms
o
Poweredge,
Vostro, Dimension, Inspiron laptop, 1650 Blade devices, Power Vault RAID arrays
·
OSI 7
layer model
·
TCP/IP
protocol suite
·
LAN/WAN/WLAN
topologies
o
Typically
hybrid star/mesh topologies to increase fault tolerance while moderating costs.
o
Used
VLAN technologies to mitigate broadcast storm issues and place gateways in
remote service areas
·
Microsoft
98, 2000, XP, Vista, Windows 7, NT4, Server 2000, Server 2003,Server 2008,OCS,
Exchange Server and SQL Server
·
Modus
mail server platform
·
NetEnforcer
traffic shaping device
·
Orion/Solar
Winds network monitoring system
·
Avaya
IP 700 phone systems
·
Cisco
Unified Communications Suite
Professional
Experience:
September
2010 to Present Chief Dull Knife College,
Lame Deer, MT
Chief Dull Knife College is a 2 year native
American Junior college with an average enrollment of 1500 students
annually. My responsibilities have been
spread across the spectrum in a lightly staffed IT environment.
Network Administration Specialist
·
Maintain Active Directory File
and Print services
·
Upgrade and Maintain wired
backbone to Gb capability
·
Server room maintenance and
monitoring
·
Deployed and maintained
internal switching scheme
·
End user support for
approximately 300 nodes in a dual-domain hybrid network
October 2008 to September2010 Insource Technology, Houston,
TX
Insource
Technology is a complete solution network services provider with an impressive
list of clients both large and small. My
functions have varied from network assessment and remediation projects to long
term support of corporate networks. This
is an eclectic corporation with a highly skilled employee base that focuses on
the full team aspect.
Assessment and
Remediation
·
Using
Qualys network scanning device and service performed intensive security and
platform compliance scans on both LAN and WAN interfaces.
·
Using
the data gathered, proposed, planned, and implemented remediation tasks to
bring networks into best practices compliance and increased network efficiency/capability.
Long term
Support
·
Performed
daily user support for networks varying in size from 100 to 500 users. These duties included desktop support,
printer and fax support, as well as adds moves and changes for all hardware and
software implementations.
·
Daily
maintenance and administration of Active Directory environment, Exchange and
Telephony systems. This included
planning and implementing of robust backup and disaster recovery plans.
·
Planning
and implementation of MPLS deployment for new remote offices.
April 2003 to August 2008 Centramedia, Inc., Pampa , TX
Centramedia, Inc.
is a wireless ISP and network services provider with a user base of approximately
19,000 customers. I was initially hired as a field services technician for
installation of both home and business wireless equipment. I also performed extensive duties in the
Tower services division designing, planning, and implementing WWAN deployments
as well as training and safety evaluations for the tower service
technicians. I was moved to a technical
support role and was quickly elevated to network services engineer over eight
other possible applicants. This is a
small company in terms of number of employees, and it gave me the privilege of
wearing many hats in an environment where the phrase ‘not my job’ is
unacceptable.
Network
Operations
·
Designed
and implemented 250 plus node physical network to include placement of racks,
installing existing server platforms and routing and switching devices (Cisco,
Dell, Nortel, Extreme), deployment and certification of physical connections
for an enterprise level internal network
·
Maintained
and monitored all internal services (Exchange Server, SQL Server, Radius,
Domain Controllers, Web Servers, Customer Mail portal, Collocation Servers,
Internal and external switching and routing, Avaya phone system, Netenforcer
Traffic shaping, Solar Winds Network Monitoring suite) and backup/disaster
recovery procedures.
·
Maintained
and monitored external wireless backbone of 20 tower locations to include
frequency issues, usage thresholds, and switching equipment as well as last
mile connectivity to the end user with a combination of Solar Winds and What’s
Up Gold monitoring tools. Determined
course of action for any issues found and escalated external/customer premises
issues to Field Services division, Backbone Bridging issues to Tower Services
if it proved to be outside of my purview.
All internal corporate LAN/WAN issues fell into my realm of problem
resolution.
Network
Services
·
Designed/maintained
the internal networks of 25 clients including insurance agencies, medical
doctor offices, hospitals, hotels, and city and county office facilities. The duties covered all aspects of the network
to include network survey, recommending and purchasing necessary systems (server,
desktop, switching, routing, wireless access point, printers and peripherals),
initial design, physical connectivity,
VPN access, VLAN creation and maintenance, account creation in Active
Directory, internal and external security, disaster recovery, and typical
desktop support and training to include peripherals.
·
Designed
and implemented custom wireless solutions to include bridging, access points,
hospitality hotspot technologies (Valupoint) and the security necessary to
ensure network integrity.
Technical
Support
·
Created
and resolved trouble tickets for end user issues with customer premises subscriber
units, internal connectivity for Ethernet and wireless networks, customer
portal e-mail, billing and account information.
·
Tier 3
support duties to include resolving escalated tickets from lower tiers of
support chain.
Nov 2000 to May 2001 United Medicorp, Pampa , TX
United Medicorp is
a medical billing corporation with approximately 200 nodes in the network
consisting of MS 98/2000/XP operating systems as well as ‘dummy’ terminals for
AS 400.
Network
Technician
·
Provided
desktop support for a two hundred plus node network using AS400 emulator
middleware as well as numerous thin client terminals.
·
Implementation
and maintenance of physical corporate network with AS400 and Novell platform to
include disaster recovery duties.
Jan 1989 to Sep
2000 United
States Army
Staff Sergeant
·
Responsible
for training and professional development of soldiers assigned to my unit.
·
Implemented
and provided training for the Dallas Recruiting Battalion laptop technology
program. Auditorium training environment
for 100 students at a time provided functionality and basic user training for
the recruiting force as well as long term desktop support for issues with NT4
OS.
Education:
2007 American Intercontinental University
Bachelor of Science, Network Administration
2005 CompTIA
Certification, Network +
2004 Alvarion
Certification, Wireless Network Engineer
Planning and deployment of wireless WAN/LAN.
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