US
- Help the various markets
in getting their final close out packages analyzed and uploaded within
Siterra.
- Using a checklist ensure
all documents, pictures, sweeps etc have been uploaded and/or reject
documents within Siterra.
- Project Tracking, contact various markets for
project forcasts/actualize of milestone/projects that are ready to closeout.
- Analyzing closeout
packages to ensure we are meeting local market customer requirements
before being uploaded within Siterra
- Work with the local
markets to ensure all data, pictures, sweeps have been sent over for
uploading within Siterra
- Compiling data and e-mailing
information/Reports to Project Coordinators about status and any issues if
occurred
- Inputting customer requests, inquiries,
and tracking codes of product sells/orders.
- Performed administrative duties
including answering telephones, copying, faxing, transferring data and
reports to supervisor, and organizing paperwork within the system.
- Submit orders in Oracle to be processed
for delivery to destination. Attach and delete delivery from appropriate
orders for installation/setup.
- Fulfills requests by clarifying desired information; forwarding
requests.
- Maintains call center database by entering information.
- Customer Focus, Customer Service, Data Entry Skills, Listening, Phone
Skills, Verbal Communication, Building Relationships, People Skills,
Interpersonal Savvy, Problem Solving, Multi-tasking
- Performed
word processing to generate tables, charts, memos, reports, correspondence
and other material, with accuracy, to meet assigned deadlines.
- Set up and
maintain alphabetical, numerical, and subject filing systems.
- Work under
general supervision; assignments are given in terms of subject area
concerned, with specific objectives and possible problems identified.
Guidelines may include university, departmental policies and procedures,
as well as relevant rules and regulations.
- Assist
with basic data compilation and analysis of annual budget and business
planning for assigned area.
- Develop
and analyze an activity based costing structure for key business
functions.
- Maintaining
project trackers for schedules; Matching invoices to POs prior to PO
approval; experience working providing excellent customer service to
external customers (vendors)
- Coordinate
with multiple data sources to consolidate information ensuring the
integrity of the financial information housed within the financial
databases.
- Set and
change ship dates on materials for project managers & coordinators
- Track,
rank, monitor compliance utilizing key business indicators.
- Oracle/E-Business
Suite & data entry, construction complete on schedule and budget
- Analyzed
balances/estimates billed/unbilled to client for construction sites
- Admit/ Withdraw students grade kk-12 grade in
Esis/Oracle
- Input students into School system as NO shows in
Esis/Oracle
- Reported Enrollment Summary by Teacher
- Verified
accuracy of data, compiled spreadsheets by combining data from various
systems.
- Create spreadsheets after reports for different
categories, basic mathematics
- Call Center Representative specialized in Décor
department technical support
- Inbound/Outbound calls
- Follow up with department
stores/deliveries/installations
- Order/Re-Order products for customers/Technical
support.
- Enter ALL orders in the tracking system.
- Track package, provide tracking numbers to
customers/installers/store.
- Notate customer accounts with detailed messages.
- Locate merchandise in transition from
store/PCC/vendor/installer and inform customer
- Researched
in office work and completed full coverage reports.
- Produced a
variety of business materials, including: letters, reports, and forms.
- Matching,
Keying, Batching and back scan files into system,
- Handled
company vendor calls and follow ups to pursue and develop new accounts.
Maintain accounting ledgers by verifying and posting account transactions
- Able to
multi task in a face paced environment.
- Accounts
Payable/ Expense reports (Oracle Database)
- Accustomed
to working in a fast paced environment with the ability to think and
successfully handle difficult clients.
- Developed
strong relationships with well established companies.
- Virginia Union University
Richmond, VA- Criminal Justice (2003-2006)
- Richmond
Police Training Academy Intern (2003-2005)
- Atlantic
City High School Atlantic City, NJ (1999-2003)
US GA Atlanta South
US GA Atlanta North
US GA Atlanta
Advertising and PR Services
Banking
Clothing and Textile Manufacturing
Entertainment Venues and Theaters
Healthcare Services
Hotels and Lodging
Insurance
Real Estate/Property Management
Rental Services
Call Center
Guest Services/Concierge
Real Estate Leasing/Acquisition
Reception/Switchboard
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